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Jennifer S. Gross

Jennifer S. Gross

Loan Officer

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Q&A with Jennifer S. Gross

What organizations have you been active in throughout your career?

I am an active volunteer with Georgia 4-H, the Alzheimer’s association and Golden Harvest Food Bank. I also served as the Mortgage Bankers Association - Augusta Chapter President and am currently serving on the State Board for the Mortgage Bankers Association as State Governor At Large.

Flashback to when you were 10 years old. What do you want to be when you grow up? Why?

As a child, I always had the desire to help others. I always thought I would follow in my older siblings’ footsteps and join the medical or education fields, but I realized that the financial industry was in need of people who were helpers by default, too. I enjoy guiding my customers through the homebuying process and ensuring that they enjoy their experience.

Do you have any skills or talents that most people don't know about?

I believe that the most powerful skill we all have is what we do and how we treat others every day.

Bio of Jennifer S. Gross

Jennifer joined the Georgia mortgage industry in 2017 after 8 years in the financial industry. Prior to making the move to mortgage banker, she previously worked as a Chief Information Security Officer and Relationship Manager. As a local home mortgage banker, Jennifer will be able to help you find financing that meets your unique needs. She’ll guide you through the process every step of the way.

Mortgage Market Interest Rates

Interest rates for mortgages can vary significantly from one borrower to the next based on the specific details of the transaction. Some of the main factors that affect the interest rate are credit score, down payment or loan-to-value, the type of mortgage, and how long the interest rate is locked.

The information below depicts average rates on a national level. These rates are not specific to BankSouth Mortgage but are provided to give a general idea of where rates are nationally for different loan types. This information is calculated from actual locked rates with customers across 35% of all mortgage transactions nationwide.

Information in this chart is for illustrative purposes only and is not intended as an advertisement. This is not a commitment to lend and does not guarantee the availability of any particular product or interest rate. Rates/terms illustrated in the chart may not be available through BankSouth Mortgage. Rates and information in this chart are powered by OBMMI™ (“Optimal Blue Mortgage Market Indices”). The OBMMI™ methodology takes the average rate of all appropriate interest rates locked through the Optimal Blue, LLC (“Optimal Blue”) product and pricing engine (“PPE”) on a given day. No adjustments to the rates that account for buy-up or buy-down decisions made by individuals are performed. These indices leverage data from Optimal Blue PPE lock requests (approximately 35% of all locks nationwide) aggregated daily and updated nightly with the previous day’s locks. Weekends and holidays are excluded. All applicable product types are included unless otherwise specified. The content contained on this chart is that of Optimal Blue and may change at any time without notice. Optimal Blue makes commercially reasonable efforts to provide reliable information, however it does not guarantee that the information is accurate, current, or suitable for any particular purpose. In addition, this content is, therefore, provided on an “as is” basis and Optimal Blue makes no warranty, guarantee, or promise, concerning the accuracy or timeliness of indices listed and maintained by Optimal Blue nor is Optimal Blue responsible in any manner for any damages whether direct, indirect, special, or consequential, howsoever caused, arising out of use of this web site, or reliance on the information it contains.

What Customers Say About Jennifer S. Gross

4.98
Ratings
74
Total Reviews
Powered by Experience.com
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Nimia F
LINCOLNTON - GA
Posted on September 24, 2023
5.0
verified-review
Jennifer is very knowledgeable on what she does, communication was outstanding she is very friendly and she'll get your loan approved! I'll recommend her to any family or friend. Thank you Jennifer!
J
Jose F
LINCOLNTON - GA
Posted on September 22, 2023
5.0
verified-review
Jennifer help and knowledge was essential for our easy process and closing.
Reply from Jennifer Gross
Thank you so much, Jose! We appreciate your business and are always here to help!
S
Sean K
NORTH AUGUSTA - SC
Posted on September 21, 2023
5.0
verified-review
Thank you for the great support
Reply from Jennifer Gross
Thank you, Sean! We enjoyed working with you!
P
Phillip F
GROVETOWN - GA
Posted on September 20, 2023
5.0
verified-review
Ms Jennifer, Is trust worthy, honest, & personable!
Reply from Jennifer Gross
Thank you, Phillip! You were a pleasure to work with!
D
Diana K
NORTH AUGUSTA - SC
Posted on September 19, 2023
5.0
verified-review
Jennifer and Patti are fantastic. The clear communication & fast response exceeded all expectations. BankSouth process, procedure, technology & customer service are excellent! Highly recommended. Note: This is my 7th property but my first time with BankSouth Mortgage. In the future I will use BSM again.
Reply from Jennifer Gross
Thank you for trusting my team to assist with your most recent property! You were such a pleasure to work with and we look forward to assisting you again very soon.
C
Chandler D
ROME - GA
Posted on September 17, 2023
5.0
verified-review
Jennifer went above and beyond to prepare our loan, and put us in great hands every step of the way. She and her team were quick to respond, transparent about our options, never ignored our questions, helped us navigate the app, and moved the process along smoothly so that we could be in our new home before my husband started his job. Thank you Jennifer!
Reply from Jennifer Gross
Thank you, Chandler! You were a pleasure to work with. I hope you and your husband have a smooth transition to your new city. Congratulations on your new home!
A
Adam W S
NORTH AUGUSTA - SC
Posted on September 1, 2023
5.0
verified-review
BankSouth mortgage was a very pleasant experience. Great communication and very easy to send and receive documents through their online portal.If you're needing a mortgage don't hesitate to call Jennifer Gross (Loan Officer).
Reply from Jennifer Gross
Thank you, Adam! I'm glad you enjoyed our ReadyLoan app and found it easy to use! You were a pleasure to work with and I look forward to working with you in the future!
T
Tammy A S
NORTH AUGUSTA - SC
Posted on August 30, 2023
5.0
verified-review
No matter what issue came up Jennifer was always there to help. She was so kind to us. She walked us through everything and had an answer for all of our questions. We now think of her as family.
Reply from Jennifer Gross
Thank you so much, Tammy! It was a pleasure assisting you and I’m glad I could make you feel supported throughout the process. Your kind words mean a lot to me. Remember, I’m here for you whenever you need anything!
A
Adam C
GROVETOWN - GA
Posted on August 20, 2023
5.0
verified-review
Jennifer was amazing to work with! She was super communicative and made buying our house very easy even though we live out of town. She explained everything very clearly and took a lot of stress off our shoulders!
Reply from Jennifer Gross
Thank you, Adam! You and your family were a pleasure to work with. I’m always here to help in the future! Welcome to Augusta!
M
Mohammad H
EVANS - GA
Posted on August 3, 2023
5.0
verified-review
Jennifer’s was amazing to work with and on top of everything! Absolutely phenomenal communication skills and easy to work with every step of the way. We have a busy schedule and she was so helpful working around it and making sure everything was taken care of in a timely matter!

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