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Teresa Downey

Teresa Downey

VP, Producing Production Manager

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Q&A with Teresa Downey

What made you decide to be a BankSouth Loan Officer?

I didn’t. My career chose me. I started working in the mortgage industry in 1988 as a part-time employee. My role grew from junior processor through the operations side, including underwriting. I joined the sales team as a production partner to a top producer in 2001 and began originating my own book of business in 2012.

What accomplishments you’re most proud of?

Raising my children. I have 2 adult children. Both are successful. Both have a strong work ethic and treat others with kindness and respect. They’ve both told me that their father and I showed them what love looked like and how to treat other people.

What is your biggest success professionally? Why was it a big success?

Being awarded the rising star award in 2012. That was my first year originating my own book of business. It was a statement from the leadership that they believed in me and that YES, I could do this.

What makes you different than others in your profession?

I will still meet a client in person. In a time that everything is digital, I find that the borrowers and agents in the area that I serve still like to meet in person. I will meet them in person for application and I attend 90% of my closings. I consider my support staff as equal teammates and I recognize that they are a very important part of the transaction from the beginning to the end. I think it’s important to make them feel valued.

What do you enjoy doing on weekends?

In the fall, I watch college football with my sister. In the summer, I spend time on the lake, we have a pontoon boat. We enjoy having our friends join us. I have a new grandbaby so I spend the weekends visiting him.

Flashback to when you were 10 years old. What do you want to be when you grow up? Why?

I wanted to be a school teacher. I don’t know why. I had a chalk board and I taught my friends math and cursive writing. Maybe I’m not too far off from that now. The majority of my business is first time home buyers. In a way, I am a teacher.

Bio of Teresa Downey

Teresa offers a customizable communication platform based on the needs of the client and real estate agent. Teresa will meet you where you are in your real estate journey.  From purchasing your first home, building a custom home, downsizing for your empty nest, purchasing your dream vacation home, or investing in real estate for the rental market, she’s here to help you get there.


Awards

What Customers Say About Teresa Downey

4.9
Ratings
477
Total Reviews

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BirdEye.com
R
Radio Vegan
Posted on October 28, 2024
5.0
Great working with Teresa Downey. She made it all easy to handle!
E
Emelda Tobji Assal
Posted on October 28, 2024
5.0
Friendly diligent cordial Everything good 😊 Thanks
M
Melanie Mckinzie
Posted on October 3, 2024
5.0
I am a repeat customer of BankSouth. Teresa Downey is absolutely the best! I reached out to her because the initial lender I was working with was horrible. She answered my questions immediately and gave me options. She took on my case lead me through each step (during business hours or after hours she was there) Teresa expedited my application and everything completed in less than 2 weeks (unheard of) but she knew the other lender had jerked me around for 2 months. Honesty, trust, and excellent customer service from her and her team was superb and I couldn’t have asked for anything better. Let Teresa Downey help you, I promise you will be satisfied and feel like you just gained a friend 🥰
S
Steven Ward
Posted on September 24, 2024
5.0
My wife and I had a great experience and received communication on things we needed to submit and closed on our house successfully.
J
Jasmine Johnson
Posted on September 22, 2024
5.0
Very satisfied.
A
Amber Brown
Posted on September 3, 2024
5.0
Teresa is amazing she took care of everything over and beyond!
R
Ricky Green
Posted on August 26, 2024
5.0
Teresa and her staff was awesome. Always on top of things and very helpful. They went above and beyond to make this happen. I would refer them to anybody.
I
Iva Butler
Posted on August 25, 2024
5.0
Teresa Downey is a fantastic loan officer. I have known and worked with her 25+ years. She is professional, knowledgeable, savvy, kind-hearted, and a great problem solver. I highly recommend Teresa Downey when you are in need of a new mortgage.
J
James Green
Posted on August 24, 2024
5.0
Teresa was awesome and was very helpful and went above and beyond to make this happen. Would refer her to anybody.
K
Kathy Rose
Posted on August 21, 2024
5.0
Teresa was great to work with and she helped us in the process of purchasing our first home. Everyone was very good with communication and making sure they were on top of everything. I would absolutely recommend her and her team.
J
Jason Toache
Posted on August 21, 2024
5.0
Teresa was fantastic to work with. She explained every step of the process, answered every question we had, had open communication at all times, and was prompt with submitting documents to us. She and her team stayed on top everything throughout our entire process making it smooth for us as first time home buyers. We would definitely recommend her!
J
Jakethe Great
Posted on August 20, 2024
5.0
Very easy to work with and best experience
M
Maria Vargas Martinez
Posted on August 18, 2024
5.0
Feliz por mi experiencia 🙏fue inmediata a tiempo y como se programo recomendados
M
Michael Jenkins
Posted on August 8, 2024
5.0
V
Victor Guzman
Posted on August 7, 2024
5.0
Financing was great and executed to plan for clients
B
Barton Bauknecht
Posted on August 7, 2024
5.0
BankSouth Mortgage was exceptional to work with. Their communication is quick, concise, and helpful - working with them is like working with a friend. They were never pushy or overwhelming and were there for us through every step of the process. I would recommend Teresa to anyone looking for help with mortgage lending.
J
Jose Cruz Erazo
Posted on July 26, 2024
5.0
The transaction was very smoth and stress free from the beginning, Teresa was very professional and always answered any questions in a timely manner, the bank south app was very easy to use.
S
Shane Miller
Posted on June 21, 2024
5.0
Hands down the best experience!! Teresa and her team are top notch!!! Highly recommended!!!
E
Emily Foster
Posted on June 10, 2024
5.0
M
Magen Elizabeth Bateman
Posted on April 19, 2024
5.0
Teresa made this a very smooth and easy process and answered all of my questions.

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