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Teresa Downey

Teresa Downey

VP, Producing Production Manager

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Q&A with Teresa Downey

What made you decide to be a BankSouth Loan Officer?

I didn’t. My career chose me. I started working in the mortgage industry in 1988 as a part-time employee. My role grew from junior processor through the operations side, including underwriting. I joined the sales team as a production partner to a top producer in 2001 and began originating my own book of business in 2012.

What accomplishments you’re most proud of?

Raising my children. I have 2 adult children. Both are successful. Both have a strong work ethic and treat others with kindness and respect. They’ve both told me that their father and I showed them what love looked like and how to treat other people.

What is your biggest success professionally? Why was it a big success?

Being awarded the rising star award in 2012. That was my first year originating my own book of business. It was a statement from the leadership that they believed in me and that YES, I could do this.

What makes you different than others in your profession?

I will still meet a client in person. In a time that everything is digital, I find that the borrowers and agents in the area that I serve still like to meet in person. I will meet them in person for application and I attend 90% of my closings. I consider my support staff as equal teammates and I recognize that they are a very important part of the transaction from the beginning to the end. I think it’s important to make them feel valued.

What do you enjoy doing on weekends?

In the fall, I watch college football with my sister. In the summer, I spend time on the lake, we have a pontoon boat. We enjoy having our friends join us. I have a new grandbaby so I spend the weekends visiting him.

Flashback to when you were 10 years old. What do you want to be when you grow up? Why?

I wanted to be a school teacher. I don’t know why. I had a chalk board and I taught my friends math and cursive writing. Maybe I’m not too far off from that now. The majority of my business is first time home buyers. In a way, I am a teacher.

Bio of Teresa Downey

Teresa offers a customizable communication platform based on the needs of the client and real estate agent. Teresa will meet you where you are in your real estate journey.  From purchasing your first home, building a custom home, downsizing for your empty nest, purchasing your dream vacation home, or investing in real estate for the rental market, she’s here to help you get there.


Awards

Mortgage Market Interest Rates

Interest rates for mortgages can vary significantly from one borrower to the next based on the specific details of the transaction. Some of the main factors that affect the interest rate are credit score, down payment or loan-to-value, the type of mortgage, and how long the interest rate is locked.

The information below depicts average rates on a national level. These rates are not specific to BankSouth Mortgage but are provided to give a general idea of where rates are nationally for different loan types. This information is calculated from actual locked rates with customers across 35% of all mortgage transactions nationwide.

Information in this chart is for illustrative purposes only and is not intended as an advertisement. This is not a commitment to lend and does not guarantee the availability of any particular product or interest rate. Rates/terms illustrated in the chart may not be available through BankSouth Mortgage. Rates and information in this chart are powered by OBMMI™ (“Optimal Blue Mortgage Market Indices”). The OBMMI™ methodology takes the average rate of all appropriate interest rates locked through the Optimal Blue, LLC (“Optimal Blue”) product and pricing engine (“PPE”) on a given day. No adjustments to the rates that account for buy-up or buy-down decisions made by individuals are performed. These indices leverage data from Optimal Blue PPE lock requests (approximately 35% of all locks nationwide) aggregated daily and updated nightly with the previous day’s locks. Weekends and holidays are excluded. All applicable product types are included unless otherwise specified. The content contained on this chart is that of Optimal Blue and may change at any time without notice. Optimal Blue makes commercially reasonable efforts to provide reliable information, however it does not guarantee that the information is accurate, current, or suitable for any particular purpose. In addition, this content is, therefore, provided on an “as is” basis and Optimal Blue makes no warranty, guarantee, or promise, concerning the accuracy or timeliness of indices listed and maintained by Optimal Blue nor is Optimal Blue responsible in any manner for any damages whether direct, indirect, special, or consequential, howsoever caused, arising out of use of this web site, or reliance on the information it contains.

What Customers Say About Teresa Downey

4.88
Ratings
445
Total Reviews
Powered by Experience.com
A
Alexis R
DALLAS - GA
Posted on February 29, 2024
5.0
verified-review
Teresa Downey & Chelsea Philips were extremely nice & helpful. This was our first time purchasing a home & we were able to ask them for clarity or help with any questions. They communicated very well & made the process of purchasing a home smooth.
Reply from Teresa Downey
I'm truly grateful for your kind words and the high rating, Alexis. It was my absolute pleasure assisting you in your home buying journey. I'm glad we could provide the help and clarity you needed. Chelsea and I aim to make the process as smooth as possible for all of our clients. Thank you for choosing BankSouth Mortgage. We're here if you ever need any further assistance.
E
Edward W S J
BOWDON - GA
Posted on January 27, 2024
5.0
verified-review
Teresa and her team were great. They treated you like family and were willing to help if you had any questions or concerns.
Reply from Teresa Downey
I'm thrilled to hear that you had such a positive experience with my team and I. We believe in treating our clients like family and doing whatever we can to assist with all their questions and concerns. Your kind words and high rating truly mean a lot to us. We strive to provide excellent service every time. If you have any more questions or need help in the future, please do not hesitate to reach out. Thank you so much for choosing BankSouth Mortgage, Edward!
M
Melissa G R
DALTON - GA
Posted on January 18, 2024
5.0
verified-review
Teresa was very helpful and patient during our most stressful moments. We discussed different loan options that would work best for our situation which enabled our loan to close on time and within budget. The entire team was very helpful. We were super excited to close on our new home.
Reply from Teresa Downey
I'm so grateful for your kind words and glowing review, Melissa. It was a pleasure to assist you through the loan process. We strive to provide the best options tailored to each unique situation, and I'm delighted to hear we were able to help meet your goals on time and within budget. Your excitement about closing on your new home brings me immense satisfaction. Remember, the team at BankSouth Mortgage is always here for you. Thank you once again for entrusting us with this important step in your life.
A
Adan F B
DALTON - GA
Posted on January 3, 2024
5.0
verified-review
Thank you for all your help and your patience during this process. We really appreciate how smooth this process went.
Reply from Teresa Downey
I'm thrilled to hear that you found the process smooth and satisfactory, Adan. Your kind words mean a lot and it was sincerely my pleasure to assist you. At BankSouth Mortgage, we strive to provide the best service possible and it's always rewarding to hear positive feedback. Thank you for taking the time to leave a review, and if you have any future needs or questions, please don't hesitate to reach out.
R
Robert S
DALTON - GA
Posted on December 27, 2023
5.0
verified-review
Teresa was very efficent and answered all my questions well.
Reply from Teresa Downey
Thank you so much for your kind words and the excellent rating, Robert. I'm thrilled to hear that you were satisfied with my service. Your feedback means a lot to me and the BankSouth Mortgage team. Should you have any further questions or need assistance in the future, please do not hesitate to reach out. Thanks again!
Z
Zulma Y G R
DALTON - GA
Posted on December 22, 2023
5.0
verified-review
Everyone was so nice and welcoming. Every question I had they gladly answered and help me understand everything that I didn’t. I want to thank everyone during this process.
Reply from Teresa Downey
I'm thrilled to hear such positive feedback, Zulma! It's always our priority at BankSouth Mortgage to ensure our clients feel comfortable and well-informed throughout the entire process. Thank you for trusting us with your mortgage needs, your satisfaction is our success. Don't hesitate to reach out if you have any future questions. We're here to help.
E
Erma L J
CARTERSVILLE - GA
Posted on December 21, 2023
5.0
verified-review
Teresa Downey was very helpful and understanding for older folks who are not computer savvy. She was very patient with my wife and I, what a wonderful lady to work with.
C
Chloe L N
CARTERSVILLE - GA
Posted on December 8, 2023
5.0
verified-review
Teresa and her team were all wonderful to work with! They made this experience so easy for us and we are so grateful!
B
Blake E M
NEWNAN - GA
Posted on December 8, 2023
5.0
verified-review
Fantastic experience. Teresa and her team made what we thought would be a stressful experience very straight forward and stress free. Highly recommend!
Reply from Teresa Downey
I'm thrilled to know that you had a fantastic experience with us, Blake! Making the process straightforward and stress-free for our clients is always our ultimate goal. Your recommendation means a lot to me and my team at BankSouth Mortgage. We're here if you need anything in the future. Thanks for taking the time to share your feedback. - Teresa Downey
T
Tyler J N
CARTERSVILLE - GA
Posted on December 7, 2023
5.0
verified-review
Teresa Downey was absolutely wonderful in assisting us with the mortgage loan process. This is our first home and Teresa was very helpful and knowledgeable and made sure to keep us informed during every step of the loan process. I will refer Teresa to any one of my friends or family looking to buy a home. 10/10 would recommend working with BankSouth and Teresa Downey!
Reply from Teresa Downey
Thank you so much, Tyler. I'm happy to hear that you had a positive experience with the mortgage loan process. As a first-time homeowner, it's important to feel secure and well-informed, and I'm glad I could provide that experience for you. Your recommendation is the highest compliment and it's greatly appreciated. I look forward to serving your friends and family in the future. Remember, I'm always here to assist you with any future mortgage needs. Thanks again for choosing BankSouth Mortgage and myself for your home loan.

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