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There’s Power in Commitment

At BankSouth Mortgage, local relationships and community are at the heart of everything we do. We strengthen both by helping families and individuals achieve the dream of homeownership. That same deep commitment is at the heart of the BankSouth Mortgage employee family. Our people are our culture, and we share a common passion for our customers, our coworkers, integrity, innovation, inclusion and mortgage excellence every day. Explore the difference that a company committed to you and everyday excellence can make.

Current Positions
Worklife

A Great Place to Work

Together, we’re building a mortgage company that improves individuals’ lives and our community. We do that through a best-in-class approach to mortgage lending – combining stellar technology with superb in-person service. Our people understand that what they do matters.

The best people. The right process. The most effective technology. From a company that delivers Mortgage Excellence.

Current Positions

Community Commitment

For more than 75 years, we’ve helped develop the neighborhoods we call home. From United Way to local food banks, and other organizations serving community needs, we’re committed to building and sustaining the markets where we live and work and to helping those who need it most.

Current Positions

Here are just a few of the non-profit agencies we support in the communities we serve:

We encourage our employees to be active in their communities. That’s why when you donate your time, we’ll donate our resources to double the impact of your service.

*Ask HR for more information upon hire.

Employee Benefits

Beyond competitive compensation for BankSouth Mortgage employees, we provide a robust set of benefits to ensure that you can enjoy your work and your life in good personal health and well-being.

Conventional

Our employee benefit options include:

  • Medical
  • Pharmacy
  • Dental
  • Vision
  • Life, AD&D and Disability Insurance
  • Employee Assistance Programs
  • Critical illness & accident coverage
  • FSA & DCA support
  • Telehealth options
  • Product/service discount program
  • 401k matching

“BankSouth Mortgage strives to be the employer of choice for sales and operations. Our operations team works closely with sales to provide a platform of support that will help LOs grow their volume while providing an enjoyable and smooth experience for the borrower. Our operations team can grow their careers at BankSouth Mortgage with our ongoing training and workforce development options – we want to see all our teammates grow in their careers!”

– Angela Bauknecht, SVP, Operations Manager

Departments

Loan Officer

A loan officer who specializes in home mortgages. Our Loan Officers are the face of BankSouth Mortgage. They network for loan opportunities in our communities, meet with potential and existing clients and help them in the mortgage application process.

Loan Officer Assistant

Supports a Loan Officer in the sales, servicing and management of their clients and referral sources. Prepares, collects, and submits documentation for origination of mortgage loans. They work to improve the customer experience by ensuring seamless coordination between the borrower, sales and operations.

Loan Processor

Ensures timely and accurate packaging of all loans originated by our loan Officers. Gather relevant client information and move loans from preapproval to closing. They ensure that loan documentation is complete, accurate and verified, preparing the file for underwriting.

Underwriter

Approves or denies mortgage loan applications. Evaluates and verifies applications based on supporting documentation and likelihood of repayment. Understands and follows company policies and procedures in approvals and risk tolerance. They prepare a careful, detailed analysis of the loan package to determine if a potential borrower will be able to repay.

Closer

Coordinates with the production, processing and underwriting to ensure all paperwork is completed, signed and accurate. Responsible for collecting, organizing, preparing and confirming the accuracy of all data in closing packages for the purchase of a home. A successful Closer is detail-oriented, has a great sense of organization, and is able to maintain accurate closing schedules in a very fast-paced environment.

Post-Closer

Assists after the mortgage loan closing process by reviewing loan documents for compliance, completeness and accuracy. Obtains any missing information, secures corrective documents if needed, and provides support to internal and external customers. They also ensure that loan packages are audited, shipped and sold to secondary investors per company procedures and policy.

Secondary

Responsible for the management and execution of interest rates, loan sales and pipeline hedging. Monitor economic conditions to maintain proper margins. They typically are very attentive to detail and are efficient at selling and delivering loans to investors.

Compliance

Vigilantly monitors and ensures procedures regarding mortgage loans meet high regulatory requirements, as well as agency guidelines and company policies. Monitors changes in the mortgage industry. They provide fellow employees with support for compliance procedures, along with providing management with actionable information, monitoring and recommendations.

Quality Control

Coordinates third-party quality control and appraisal reviews. Review residential mortgage loans to measure and improve the accuracy and effectiveness of our processes. They are responsible for continuous improvement efforts, reviews and root cause analysis.

Accounting

Maintains financial records and ensures transactions are properly recorded. Prepares general ledger account reconciliations, process journal entries, accounts payable processing, escrow processing, and mortgage payment processing and transfers loans to our sub-servicer. They analyze financials to find new revenue opportunities and to ensure company funds are used efficiently.

Business Development

Develop and execute the direct sales strategy for prospects, identifying key stakeholders, qualifying opportunities and obstacles, and building important relationships. Find and propose potential business deals. They work with marketing to create client-focused marketing materials and establish innovative ways to reach our clients.

Disclosure Review

Reviews all loan applications and changes in circumstances to ensure we provide accurate disclosures from our loan origination system to customers. Tracks, audits, verifies and prepares mortgage loan disclosures to be accurate and comply with all regulations and timelines. They have daily contact with all members of the mortgage team.

Technology Team

Develop, support and integrate business applications across the enterprise. Work with vendors, users, and cross-functional business partners maintain and develop the loan origination system and related platforms. They are continually innovating with technology that improves how we do business and serve our customers.

Human Resources

Responsible for maintaining our best resource – employees. Responsibilities include compensation and benefits, recruitment, performance management, and keeping up to date with any laws that may affect the company and our employees. They are focused on creating a safe, productive work environment where everyone can be their best every day.

Marketing

Responsible for building brand recognition, promoting our mortgage offerings, and educating home buyers and real estate professionals on home financing processes, trends, and options.

Want to join our team?

Please send your cover letter and resume to [email protected].

Explore Current Opportunities

The Best Loan Officers Choose BankSouth Mortgage

Learn Why

What Our Customers Say

Everyone was so helpful and went above and beyond to make this the best experience anyone could ask for.

The entire transition from beginning to closing was awesome. I certainly will recommend BankSouth Mortgage in the future. Outstanding team!

Making me feel like a person and not just another transaction of a client status is why MY EXPERIENCE WAS G-R-E-A-T.

The best experience so far after dealing with a least four different mortgage lenders. I am extremely pleased with the entire process.

The app was amazing and all the notifications between emails, texts, and app notifications made it seamless to make sure I didn’t miss anything and hold up anything in the process.

My experience with your company was great. You guys understood my needs and worked with me until the keys were in my hand.

Everything was streamlined and easy. Signing documents online was explained well and easy to do.

The loan process was easy and convenient. I’m grateful that I did not have to dig up a bunch of unnecessary documentation. From start to finish, I got my loan in less than 10 days.

Great work for a quick pre-approval and super work to get our loan closed in a challenging HOA environment!

We could not have had a better mortgage experience; highly recommend!!

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As part of our commitment to compliance and transparency, we provide access to important labor and employment notices. Please review the Employee Polygraph Protection Act (EPPA) poster and the EEOC “Know Your Rights: Workplace Discrimination Is Illegal” poster for more information about your rights under federal law.

Employee Polygraph Protection Act Know Your Rights: Workplace Discrimination Is Illegal

Experience Mortgage Excellence®

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Telephone: (678) 551-7120
Toll Free: (833) 540-7120

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BankSouth Mortgage Company, LLC, NMLS #690971, is a wholly owned subsidiary of BankSouth, NMLS #688851, a federal savings bank and Member FDIC. BankSouth Mortgage Company, LLC, is not a bank or other depository institution and is not FDIC-insured. Alabama Consumer Credit License #MC 21415 DBA LoanSouth Mortgage.