Customer Reviews

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Tsegereda Stafford

Posted on April 29, 2025

5.0

As a realtor, I’ve had the pleasure of working with Stephen for several years now, and I can confidently say he one of the best in the business. His communication is always prompt, clear, and professional, which makes every transaction smooth and stress-free for my clients. Whether it's a first-time homebuyer or a seasoned investor, Stephen takes the time to educate, support, and guide them through every step of the lending process. His attention to detail, integrity, and commitment to customer service consistently exceed expectations. I trust Stephen completely and highly recommend HIM to anyone in need of a knowledgeable and reliable mortgage expert.

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Ethan Lovelace

Posted on April 29, 2025

5.0

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Ronald Jackson

Posted on April 29, 2025

5.0

Nikki Rodgers scored 100 percent. Purchasing a home is very stressful and Nikki understanding helped us in a very calm and professional matter. I definitely will refer family and friends to her.

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Prachi Mishra

Posted on April 28, 2025

5.0

Shachi was amazing to work with! As first time home buyers, I was anxious about the process but Shachi was incredibly helpful throughout, often offering guidance and clear reminders & communications through her wonderful newsletters. She made the loan process much more simplified and clear. We are so thankful to have worked with her

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Prachi Mishra

Posted on April 28, 2025

5.0

Shachi was wonderful! She provided so much guidance throughout. It can be difficult to navigate the home loan process especially as first time home buyers but Shachi did a wonderful job providing insight on the rates and was an incredibly clear communicator. Would highly recommend!

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Chloe Stewart

Posted on April 27, 2025

5.0

The mortgage process isn’t easy but Joy went above and beyond to make sure that I was able to get what I wanted! So happy in my new home and so so grateful to her and her team!

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Rand Jewell

Posted on April 27, 2025

5.0

From start to finish, the process that Stephen provided was seamless and easy to follow on the Bank South Mortgage App.

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Carlos Grisales

Posted on April 25, 2025

5.0

My husband and I were very pleased with the service, its honesty, transparency, and speed throughout the process, and thanks to their work, we have the house.

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robert miller

Posted on April 25, 2025

5.0

Stephen did an amazing job with us all the way through the process. We had a ton of questions and scenarios and he fielded them while being extremely responsive.

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Ann North

Posted on April 24, 2025

5.0

I received personalized service and prompt answers to all my questions.

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Donald Hancock

Posted on April 24, 2025

5.0

Shannon helped us get through the loan process seamlessly and without stress! Thank you for an incredible experience!

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carlos andres grisales

Posted on April 18, 2025

5.0

Thank you in advance for the transparency and kindness you provided to me, my family, and the entire process.

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Alexis Martin

Posted on April 18, 2025

5.0

Kristy did an amazing job getting us the best rate possible. She was very responsive and went back to check our VA entitlements to make sure everything was good. I would definitely use her again, thank you for making this super easy for us!!

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Alexis Martin

Posted on April 18, 2025

5.0

Kristy did an amazing job getting us the best rate possible. She was very responsive and went back to check out VA entitlements to make sure everything was good. I would definitely use her again, thank you for making this super easy for us!!

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Brenda

Posted on April 17, 2025

5.0

Teresa was easy to work with and very responsive to my questions and concerns. Thank you for an easy going process and closing!

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Eric Woodard

Posted on April 15, 2025

5.0

Jessica and her team were absolutely incredible to work with! They were able to help us with some curveballs and were overly communicative about the process and next steps. Her and her team were very responsive to all of our questions. I would 100% work with her again.

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Sidney Cozier

Posted on April 13, 2025

5.0

Carol was very pleasant and easy to work with throughout the entire loan process. She took care of issues on a timely basis, responded to all of our requests and questions, and went above and beyond to explain any issues, even ones we were not aware of. All in all, she made the process more smooth, and painstakingly catered to us and our unique situation.

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Lashonda Evans

Posted on April 13, 2025

5.0

Bart and team was very helpful along the way. Also, appreciate Monica giving me a call as the loan was in underwriting and making sure I understood what documentation was needed to not impact the process! It felt good to have a team of people every step of the way guiding me through the process! This was my second time leveraging BankSouth for my home needs!

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Mia Whigham

Posted on April 13, 2025

5.0

We were lucky to be connected to Cale through our realtor. He was able to get us cleared to close in 2 weeks! I can’t thank them enough for helping us make this happen for our family. Would recommend his team 10x over!

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Andrew Vazquez

Posted on April 12, 2025

5.0

Joy Brown made my first time home buying experience seamless. She was always available to answer any questions I had and was very transparent through the whole process. It was a pleasure working with her.

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Howard Rosenberg

Posted on April 11, 2025

5.0

I can describe Robert as knowledgeable, professional and patient. Any concerns and questions we had were responded to immediately. Robert was accessible any day or time. He was a pleasure to deal with in what could be a stressful time.

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andre Mesquita

Posted on April 10, 2025

5.0

Robert was awesome to work with ! Very knowledgeable made our first time home buying experience memorable and very smooth ! Definitely recommend to anyone looking for the best loan officer around ! Thank you Robert !

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Andrew J Vazquez

Posted on April 10, 2025

5.0

Joy Brown made my first home buying experience very easy. She was always available and willing to explain any minute detail I had questions about and was very transparent throughout the whole process.

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Posted on April 9, 2025

5.0

Had a great experience working with Carol & her team! She was very communicative, knowledgeable, and answered all of my questions with patience. Thanks for everything Carol!

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James Gravitt

Posted on April 7, 2025

5.0

Would and will highly recommend Anne and her whole team

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Abby Patterson

Posted on April 7, 2025

5.0

I couldn’t have asked for a better mortgage lender! Nikki was professional, honest, and informative. This was a completely new experience for my husband and myself and without Nikki this would have been much more unnerving. She was very patient with us and willing to help in any way she could and that meant more to us than she will ever know. We have referred her to a few friends and will continue to do so! You won’t go wrong with Nikki and the Bank South Mortgage group on your team!

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Kelley Mantione

Posted on April 7, 2025

5.0

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Maman Sedifo Thiam

Posted on April 6, 2025

5.0

It was a pleasure working with Carole and her team. They are very professional and good communicators. I will definitely recommend Carole.

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Ryan Grace

Posted on April 5, 2025

5.0

DC and his team made the home mortgage experience wonderful. Very easy to work with and very informative. I highly recommend DC and his team.

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Cassa Nova

Posted on April 4, 2025

5.0

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Juhi Mancha

Posted on April 3, 2025

5.0

Brian is an exceptional, genuine, extremely kind, and dedicated loan officer! As a first time homeowner, he went above and beyond to ensure that I felt comfortable, informed, and educated about the home buying process. Brian answered questions outside of working hours, provided detailed responses to all my questions via calls/emails, and maintained a high standard of professionalism. Through his honest conduct, I was able to make the best financial decisions for myself indifferent of the outcome to him/BankSouth. He earned my trust and I would HIGHLY recommend him to all my family/friends/peers in the future as well as continue to keep working with BankSouth. The entire team (Brian/BankSouth) are truly are amazing to work with!

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Dennis Fernandez

Posted on April 3, 2025

5.0

Thank you Bank South for making my dream come true owning my first home the was easy and simple thanks to Joy and her teams you guys were amazing and professional thank you so much you guys Rock 🙏🏿🙏🏿👏🏾👏🏾👏🏾

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Michael V

Posted on April 1, 2025

5.0

We just closed on a refi with BankSouth Mortgage and the second home loan Shachi Bhardwaj and her team helped us with. It has been a pleasant, personalized experience and cost effective transaction from A-Z. Shachi is definitely an experienced professional to have in your corner and I can recommend her to anyone that is looking for assistance with their next real estate transaction.

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Luz Morales

Posted on March 31, 2025

5.0

Buying my first home was so easy thanks to Bart and his team at BankSouth Mortgage! The process was so easy to keep track of with their app, constant and open communication between us and the team, and I could always count on getting my questions answered! The realtors also enjoyed working with the team! I highly recommend them, especially for first-time homebuyers!

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Mark Castro

Posted on March 31, 2025

5.0

Stephen and the entire team were awesome!!!!!! Thank you

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Michael Fox

Posted on March 29, 2025

5.0

Kristy is an exceptional mortgage lender professional. I've purchsed 9 homes in my life and this was by far the easiest and less stressful. Kristy had a mastery of the process and quickly answered any of my questions and always avaialbe to support my executive transfer requirments with Cartus relocation agency. She found the best rate and even though Cartus was pressuring me to go with thier lendors, I felt super confortable with Kristy and her team and stayed with them to the end. I was shocked at the ease we made it through underwritting and I was not overwhelmed with requirments not covered prior to underwritting. I was so impressed with her performance, I plan to refinance one of my homes in GA with her prior to the end of the year.

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Roger Baker

Posted on March 29, 2025

5.0

Shawn was very interested in our specific circumstances of purchasing a home and financing and tailored our discussions for the best possible loan scenario. He was very personable, attentive, communicative and always reachable. It was truly a pleasure to work with Shawn to secure financing for our new home. I would sincerely recommend him to anyone who needs financing for real estate.

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Matt Spalding

Posted on March 29, 2025

5.0

Absolutely the best! We were closed in 9 days!!

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Felicia Irvin

Posted on March 27, 2025

5.0

My experience was amazing!! Brian answered all of my concerns and the process was so stressful!! Thanks again for all your support

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Latrecia Mcpherson

Posted on March 27, 2025

5.0

We were so blessed to have Nikki help us with this process!

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K7 Reality

Posted on March 26, 2025

5.0

Bart and his team are the best in the business!!

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Stacey Young

Posted on March 26, 2025

5.0

DC Aiken and team expertly guided us through every step of our home loan process. They provided timely, sound advice when we experienced an issue with our VA loan. In addition- the entire team was friendly and responsive to all our questions and needs. 10/10

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Michelle Mcduff

Posted on March 26, 2025

5.0

Teresa and the whole BankSouth team are wonderful. Communication and response times are superb. I highly recommend them and have used them multiple times.

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Mike Mantione

Posted on March 26, 2025

5.0

Cleveland was professional & friendly. He worked with us through the process of purchasing our home. From our preapproval letter to the day after closing. Cleveland and the team at bank south mortgage made this stress free and professional. He stayed in contact with our real estate agent and answered all questions quickly. The online mobile app functioned flawlessly documents were easy to up load and communication was prompt even on Sunday!!! We recommend them 110%.

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Vanessa Parkinson

Posted on March 26, 2025

5.0

We had a great experience working with Teresa for our mortgage. Teresa is very helpful and knowledgeable. Also the bonus is the ability to float down to lower rates

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patricia drinkwater

Posted on March 25, 2025

5.0

BankSouth Mortgage Loan Officer, Jan Wagner treated our home mortgage process as if it was the only project she had. She worked tirelessly to ensure our approval went through and we were able purchase a perfect home for us in this fast paced market! Thank you, Jan for all the time and effort.

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Carolyn Swistek

Posted on March 24, 2025

5.0

Brian was always fast and responsive! We got the best rate and from loan application to closing was just a few weeks!

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David Pena

Posted on March 24, 2025

5.0

Excellent in every way possible. Every time we communicated she was very helpful and kept me aware of what was coming ahead. Great personality that made me feel at ease and made the whole process enjoyable.

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Patti Lee

Posted on March 23, 2025

5.0

Joy and her entire Team made this process great! Thank you. Patti Lee

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Rogerio Notare

Posted on March 23, 2025

5.0

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shitaye Anulo

Posted on March 21, 2025

5.0

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Stacey Young

Posted on March 21, 2025

5.0

DC Aiken and his team, especially Monica and Terri, were the best. They helped us from loan application to closing to make sure we were prepared and had all we needed for an on-time, stress free closing. I truly appreciate Monica’s extra help with some hiccups regarding our VA loan. She provided expert guidance and asvice when we needed it most. The entire team was friendly and helpful!

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Roger Moore

Posted on March 21, 2025

5.0

2nd mortgage transaction with DC. Highly recommend to anyone looking to finance a property. Very smooth transaction.

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David Pena

Posted on March 20, 2025

5.0

From day one, Kristy Ragsdale was so courteous, friendly, and with such a sweet disposition to help me along the path to purchase a home. She always answered all of my concerns at a moments notice. I did not get a chance to thank her but I am grateful for all she did and her group. I highly recommend her.

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Timothy Zima

Posted on March 20, 2025

5.0

Sue Ann was very helpful through the process and accessible when we had questions.

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Shannell Nickson

Posted on March 18, 2025

5.0

Joy, Iva, and Teresa at BankSouth were great. They explained everything to me in detail and was also guiding me through the process. I had bought a home but years before so having them to help me all the way was amazing! I would recommend them to anyone looking to purchase a home!

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Blake Hicks

Posted on March 18, 2025

5.0

I would highly recommend. They helped me every step of the day!

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Nicole Moore

Posted on March 18, 2025

5.0

Everyone was extremely helpful and kind. They were super quick to answer any questions or concerns as well as providing knowledgeable and easy to understand guidance

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Joy Glaug

Posted on March 18, 2025

5.0

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Roger

Posted on March 17, 2025

5.0

This was the second mortgage I worked with DC Aiken and his team.. DC, Monica, and Terri are all fantastic to work with. Very knowledgeable, efficient and customer focused I highly recommend anyone that is in need of a mortgage or other financial product to give DC a call.

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Carolyn Swistek

Posted on March 17, 2025

5.0

Brian and team were great to work with! I would definitely recommend him to my family and friends!

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Laquierra Parker

Posted on March 16, 2025

5.0

This process was not nearly as stressful as I imagined. The communication from the loan processors and underwriting team was great! I didn't feel like anyone was trying to hide from my questions or concerns during the process. Banksouth mortgage made my first home buying experience a great one!

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Marie Wright

Posted on March 16, 2025

5.0

Great experience from beginning of mortgage application to closing.

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Daniel Gizzi

Posted on March 14, 2025

5.0

Clinton and the team made the financing simple and smooth.

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Michelle Massee

Posted on March 14, 2025

5.0

Jan made the somewhat arduous process of acquiring a construction loan simple and painless. She was extremely thoughtful in assembling my loan application to give me the best opportunity to be approved. Her constant communication was much appreciated along the way. I would highly recommend her for your next loan!

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Michelle Massee

Posted on March 14, 2025

5.0

Jan made the somewhat arduous process of acquiring a construction loan simple and painless. She was extremely thoughtful in assembling my loan application to ensure I met the criteria for approval! I appreciated her constant communication throughout the process as well. I would highly recommend her for your next loan!

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David Puckett

Posted on March 14, 2025

5.0

"The overall experience was very good. When we got down to the last few days before closing there were a few snags that took a few extra days to resolve. Kristy was professional and worked to get the loan closed. I would highly recommend her."

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Ingrid Baughman

Posted on March 13, 2025

5.0

If you are in the market for a home loan, go see Cleveland Miller at Bank South. He is so kind & willing to go the extra mile for you. Thank you Cleveland!!

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Eugenia Larrea

Posted on March 13, 2025

5.0

answered all my questions and great service!

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Amber Gizzi

Posted on March 12, 2025

5.0

Clinton is wonderful and knowledgeable. We couldn’t have done it without him!!

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Amber Brooks

Posted on March 10, 2025

5.0

Well, to start off, they immediately came out with a better interest rate out the gate. I was lender shopping and landing a good one! Lemme tell you, Cleveland and team were on it ! Immediatly got me pre approved, interest rate lower than competitors, higher estimations so my mortgage ended up lower than we expected which is better than lies throughout and scaring you with a higher mortgage in the end. I had a loose end that needed to get tied up and they handled that and more so I could land my first home ever! I couldnt give 100 stars so im leaving 5. Go to bank south mortgage. Cleveland's your dude and give them a try for your home buying experience

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Joy Glaug

Posted on March 10, 2025

5.0

Excellent service! Quick response and easy delivery of documents.

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Gina Larr

Posted on March 10, 2025

5.0

Excellent service in a timely manner.

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Dustin Mcmillan

Posted on March 9, 2025

5.0

Went well above and quite beyond what I expected. Could only have been better if he had paid the mortgage for me.

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Linda Poppert

Posted on March 9, 2025

5.0

We were visiting family in Georgia for the winter and decided to look at a few houses. We found our dream home quite unexpectedly and our house was not on the market. I didn’t think we could buy a house with this scenario. Our realtor referred us to Shannon who was able to make it all happen and 2 1/2 weeks later we closed on our house. Her and Katie were a pleasure to work with and we had no glitches during the entire process. Highly recommend!

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Jim Baughman

Posted on March 9, 2025

5.0

I was pleased with the transaction experience with Mr. Miller. Everything went smoothly.

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Layla Dozier

Posted on March 7, 2025

5.0

Very responsive and easy to work with

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Simran Jandu

Posted on March 6, 2025

5.0

Working with Shannon and BankSouth has been a great process. Shannon was professional, knowledgeable, responsive, and very helpful through the whole process. I would absolutely recommend considering her for any mortgage needs.

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Anna Alexander

Posted on March 5, 2025

5.0

Knowledgeable and a great communicator. Made the process the easiest time I’ve done it. The whole team was great… DC, Monica and Terrie. Thank you again!

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Heather Hurlburt

Posted on March 5, 2025

5.0

This was our first home buying experience and Robert made the process so easy! The Banksouth website is so easily accessible and usable, then Robert and his team were available at all times to help us. He's highly knowledgeable and offers a variety of options as well as his informed opinions. I can't recommend him enough!

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Kathryn Terrell

Posted on March 5, 2025

5.0

Above and beyond. I will recommend Shannon to everyone for their home buying needs!

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Nathaniel Buda

Posted on March 5, 2025

5.0

Jan is the best! Always available, always helpful. Moved extremely fast!

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Richard Puckett

Posted on March 4, 2025

5.0

The overall experience was very good. When we got down to the last few days before closing there were a few snags that took a few extra days to resolve. Kristy was professional and worked to get the loan closed. I would highly recommend her.

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Brent Thomas

Posted on March 4, 2025

5.0

I can’t thank Paige enough for her help during our mortgage process. I had my identity stolen a few years back and Paige helped me get in touch with a few companies to get everything squared away and got my credit score back to a respectable number. Thank you for making this stressful process so stress free!!

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Deborah Hampton

Posted on March 4, 2025

5.0

Thankful!

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Joshua Barnes

Posted on March 3, 2025

5.0

Good communication, fast responses, never dropped the ball or had to remind them of anything.

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Kristy Lonsford

Posted on March 3, 2025

5.0

I had the pleasure of working with Cleveland on a transaction recently. He was the lender for the buyers purchasing the home I had listed. His communication skills are Top notch. If you’re looking for a lender to help you purchase your next home, I highly recommend giving Cleveland a call.

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Jackson Holiman

Posted on March 3, 2025

5.0

Shannon made the Mortgage process easy. Explained every step along the way and left me feeling informed in my decisions.

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Britton Smith

Posted on March 3, 2025

5.0

As always, Keith and his team make magic happen. Would not have wanted to complete this process with anyone else!!

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Lilian Kuria

Posted on March 2, 2025

5.0

Joy and her team made the house buying process smooth

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Lilian Kihoro

Posted on March 2, 2025

5.0

The whole team was awesome. They made this process soo smooth

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Richard Thain

Posted on March 2, 2025

5.0

Best in the business!

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Elizabeth Lemasters

Posted on March 2, 2025

5.0

Whitney was amazing! I couldn’t imagine doing this process with anyone else.

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Kenneth LaMore

Posted on March 2, 2025

5.0

Stephen’s team helped me greatly through the process of taking out a bank loan! When I first found a place I was interested in purchasing during a Saturday afternoon, Stephen took my phone call and ran me through the numbers for putting in the bank loan. He helped me at every step and made the house buying process very simple. I’d highly recommend him to anyone looking for a house mortgage!

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Alex Kuria

Posted on March 2, 2025

5.0

The process was easy, pleasant and straightforward thanks to Joy Brown and her crew.

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Ashley Batchelor

Posted on March 2, 2025

5.0

Where do I start?!? From the very beginning Whitney was absolutely amazing!! After 5 months of looking at homes, putting in offers, losing money and having my credit pulled 3 times, I was ready to give up and pull out. (Jordan from Rocket Mortgage did not make this exciting for me). I was over looking at homes and the whole home buying process. 3 weeks before the unpromised closing date, my beautiful and amazing realtor India from Harry Norman realtors said "No ma'am" and introduced me to Whitney and her team at Bank South. Starting day 1 we hit the ground running. Whitney and her team were nothing but professional, attentive, honest, and most important ready to assist. Long story short. In 3 weeks!!! Not 5 months!!!! 3 weeks, I got my house!! Thank you sooooo much India, Whitney and the Bank South team for making this happen for me and my family. I really really really appreciate it. God it amazing and he knows when to step in. Blessings.

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Britton Smith

Posted on March 1, 2025

5.0

This is my 6th successful transaction with Keith and his team. He’s been a great help and I look forward to working him him in the future!!

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alex kuria

Posted on February 28, 2025

5.0

Joy brown and her team of southbank morgage are very well informed and experienced, they were also very patient with me. Very much recommend them.

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June Mercer

Posted on February 26, 2025

5.0

Nikki took my client from beginning to end in 8 days! They had to move on closing day! Very professionally handled and extremely timely!

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Ben Schilling

Posted on February 26, 2025

5.0

Shannon is amazing… Made the whole process easy and stress-free. I highly recommend working with her when you are looking for a mortgage!

Customer Reviews