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Jennifer McCranie

Jennifer McCranie

Loan Officer

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Q&A with Jennifer McCranie

What made you decide to be a BankSouth Loan Officer?

I have been in banking for over 10 years. In 2018, I started helping in the mortgage department at the bank where I worked and realized that working with customers to purchase their homes was the most rewarding part of my job.

What is your biggest success professionally? Why was it a big success?

My biggest success professionally was moving companies and stepping out into the unknown to pursue my career strictly in mortgages. The move was a success for me because it helped me grow in my career and become more knowledgeable in the field made for me.

List up to 3 things you enjoy doing on weekends.

I enjoy attending the kids sports games on weekends, spending time with family, traveling to new places and exploring.

If you could be anywhere than your home state, where would you want to be? Why?

I would be on a beach or in the mountains enjoying the sand and water or the cool temps and snow.

Flashback to when you were 10 years old. What do you want to be when you grow up? Why?

At 10, I wanted to be a pediatrician because I loved being around babies.

Bio of Jennifer McCranie

Jennifer McCranie is married to Daniel and has four boys. Born and raised in Georgia, she grew up in Social Circle. She moved to Valdosta in 2016, and is a current senior at VSU working on her BBA in Business Management. With over nine years of experience, her goal in mortgages is to provide exceptional customer service to clients wanting to purchase or refinance a home. She is a member of Cub Scout Troop 440 in Hahira, Valdosta Board of Realtors, Tifton Board of Realtors, and The Porch Community Church.

Mortgage Market Interest Rates

Interest rates for mortgages can vary significantly from one borrower to the next based on the specific details of the transaction. Some of the main factors that affect the interest rate are credit score, down payment or loan-to-value, the type of mortgage, and how long the interest rate is locked.

The information below depicts average rates on a national level. These rates are not specific to BankSouth Mortgage but are provided to give a general idea of where rates are nationally for different loan types. This information is calculated from actual locked rates with customers across 35% of all mortgage transactions nationwide.

Information in this chart is for illustrative purposes only and is not intended as an advertisement. This is not a commitment to lend and does not guarantee the availability of any particular product or interest rate. Rates/terms illustrated in the chart may not be available through BankSouth Mortgage. Rates and information in this chart are powered by OBMMI™ (“Optimal Blue Mortgage Market Indices”). The OBMMI™ methodology takes the average rate of all appropriate interest rates locked through the Optimal Blue, LLC (“Optimal Blue”) product and pricing engine (“PPE”) on a given day. No adjustments to the rates that account for buy-up or buy-down decisions made by individuals are performed. These indices leverage data from Optimal Blue PPE lock requests (approximately 35% of all locks nationwide) aggregated daily and updated nightly with the previous day’s locks. Weekends and holidays are excluded. All applicable product types are included unless otherwise specified. The content contained on this chart is that of Optimal Blue and may change at any time without notice. Optimal Blue makes commercially reasonable efforts to provide reliable information, however it does not guarantee that the information is accurate, current, or suitable for any particular purpose. In addition, this content is, therefore, provided on an “as is” basis and Optimal Blue makes no warranty, guarantee, or promise, concerning the accuracy or timeliness of indices listed and maintained by Optimal Blue nor is Optimal Blue responsible in any manner for any damages whether direct, indirect, special, or consequential, howsoever caused, arising out of use of this web site, or reliance on the information it contains.

What Customers Say About Jennifer McCranie

4.9
Ratings
43
Total Reviews

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J
Jarrod Murray
Posted on April 27, 2024
5.0
Great service. Answered all my questions patiently.
S
Scarlett Holt
Posted on April 25, 2024
5.0
I have had the privilege of working with Jennifer on several transactions with mutual clients purchasing real estate. Jennifer is a timely communicator and puts herself in the client's shoes, treats them like she would like to be treated, and guides them in finding the best loan option for their financial situation!
M
Morgan Estelle Cersey
Posted on April 4, 2024
5.0
So sweet & always got a quick response.
Reply from Jennifer McCranie
I'm delighted to hear that you had such a positive experience with me at BankSouth Mortgage, Morgan. Your satisfaction is my top priority and I'm glad to know that I was able to meet your expectations. I strive to provide quick and efficient service while maintaining a personable approach. Thank you so much for your kind words and the 5-star rating. I look forward to assisting you again in the future.
A
Anthony Russell Parsons
Posted on April 4, 2024
5.0
Jen made the nightmare of buying a house the easiest experience. 10/10 would recommend her for anyone wanting to purchase a home.
R
Rebekah Malgeri
Posted on February 19, 2024
5.0
Jennifer and her team were very friendly, informative and kind during the entire process. She was very personable yet professional at all times. I really appreciate the smooth process in buying my new home!
Reply from Jennifer McCranie
Thank you so much for your review, Rebekah! It was a pleasure to help guide you through the mortgage process at BankSouth. I'm so happy to hear that you found my team and I to be friendly, informative and kind. We strive to deliver a smooth, personable, yet professional experience to all our customers. Enjoy your new home and don't hesitate to reach out if there's anything else you need!
D
Derick Eugene Wilson
Posted on February 16, 2024
5.0
Jennifer I can't thank you enough you made this process easy and would have not been able to get through this with out you. you've gone upbove and beyond.
Reply from Jennifer McCranie
Derick, I appreciate the kind words and the highest rating. It was my pleasure to guide you through the process and ensure everything went smoothly. Your satisfaction is my priority, and I'm thrilled to hear that you felt supported. Don't hesitate to reach out if you ever need anything more. Thanks again for choosing me and BankSouth Mortgage.
K
Kintiyana Swinson
Posted on February 11, 2024
5.0
Overall experience was great, We were educated on every step and was overall comfortable working with Jennifer
Reply from Jennifer McCranie
I'm truly grateful for your kind review, Kintiyana. It was a pleasure guiding you in every step of the process and I'm glad you felt comfortable working with me. Your positive feedback is what motivates me to deliver great service. Please don't hesitate to reach out to me at BankSouth Mortgage if you have any future needs or queries. Thank you for entrusting me with your business.
A
Alysse Stephens
Posted on February 5, 2024
5.0
Jennifer was awesome! Very detailed and professional!
Reply from Jennifer McCranie
I'm truly appreciative of your kind words, Alysse. It was my pleasure to assist you and I'm thrilled that you found my services detailed and professional. Providing a seamless experience is always my goal and I'm glad I was able to achieve it for you. Thank you for choosing BankSouth Mortgage, and don't hesitate to reach out if you need any further assistance.
A
Andrew DeLong
Posted on February 4, 2024
5.0
Jennifer was a pleasure to work with, she effectively communicated and made the loan process as comfortable as possible. She was knowledgeable and professional in her work and helpful and responsive when answering questions and relaying information. Would definitely work with Jennifer again in the future as well as recommend her services to anyone.
Reply from Jennifer McCranie
I'm truly humbled by your kind words, Andrew. I strive to provide the best service to my clients and I'm glad to hear that your experience with the loan process was comfortable. I appreciate your willingness to recommend my services and I look forward to working with you again in the future. Thank you for taking the time to review my services and for choosing BankSouth Mortgage.
D
Deborah Mason
Posted on January 17, 2024
5.0
Jennifer was great!!! She stepped in after I was left in a bad spot with another lender. She was able to get everything set up and close very quickly. Will use her again when I can refinance.
Reply from Jennifer McCranie
Thank you so much for your kind words, Deborah. I'm thrilled that I could assist you in a challenging situation and ensure a smooth and quick closing process for you. It's clients like you who make my job enriching. Looking forward to assisting with your refinancing when the time comes. Your satisfaction is my top priority. Thanks again for choosing BankSouth Mortgage and for the fantastic rating!
N
Nathaniel James Davis
Posted on November 9, 2023
5.0
Jennifer and her team did an awesome job of communicating and explaining everything we had questions about. Great experience, everything went super smooth! Thank you again!
Reply from Jennifer McCranie
I'm deeply grateful for your kind words and the 5-star review, Nathaniel! It was a pleasure to assist you and your satisfaction is our top priority. At BankSouth Mortgage, we aim to provide clear communication and make every process smooth for our clients. Should you have any more questions in the future, don't hesitate to ask. Thank you again for choosing us! Best, Jennifer McCranie.
K
Kirk Edward Tefft
Posted on November 7, 2023
5.0
Jennifer was great to work with. She made getting our mortgage very easy. Most all of the forms were online and easy to use.
Reply from Jennifer McCranie
I'm thrilled to hear that you found the process of getting your mortgage easy, Kirk. We aim to provide clear and simple procedures at BankSouth Mortgage. Your commendation really means a lot and it was a pleasure working with you. Looking forward to assisting you again in the future!
K
Kayla Emerich
Posted on September 14, 2023
5.0
Jennifer and her team made the home buying process so easy and they were very informative anytime we had questions!
Reply from Jennifer McCranie
I'm truly delighted to hear that you had such a positive experience with my team and I. We strive to make the home buying process as simple and informative as possible, so your feedback is highly appreciated. Thank you for choosing BankSouth Mortgage, Kayla, and for your wonderful 5-star rating. We're always here if you have any more questions in the future!
M
MELISSA WIDNER
Posted on September 12, 2023
5.0
Jennifer and Donnie were so helpful and walked us through every step of the way, even all the set backs they were right there with us explaining what was going on!! We can't thank them enough and are so happy we made it to our goal of owning our home. Best Team Ever!
Reply from Jennifer McCranie
Hey Melissa, I hope you and Collin are enjoying your home sweet home! 🏡 I just wanted to take a moment to express my gratitude for your kind words and for your trust in me as your mortgage partner. It was fantastic working with you, and I hope you've settled into your new place comfortably. If you know of any friends or family who are thinking about their own mortgage journey and could use some guidance, I'd be absolutely thrilled if you could send them my way. Your recommendation carries a lot of weight, and I'd be honored to help them navigate the path to homeownership. Feel free to share my contact information or let them know about your positive experience. And, of course, remind them that mentioning your name will get you a special treat! Thanks again for choosing us as your mortgage team. Your support means the world to me, and I look forward to assisting your referrals with the same expertise and care! Kindest regards, Jennifer McCranie
M
Matthew Dean Landress
Posted on August 23, 2023
5.0
Jennifer made everything smooth and was helpful in so many ways. She really cares and it shows with how much she kept my fiancé and I updated on everything and how she would break things down and explain everything to us. She responds really fast as well.
Reply from Jennifer McCranie
Hey Matthew, I hope this message finds you well. 😊 It was fantastic working with you, and I truly appreciate your trust in our services. If you happen to come across anyone in your network who might benefit from what we offer, I'd be thrilled if you could give them a friendly nudge in my direction! Your referral would mean a lot to me, and it's the kind of support that keeps me going strong. Feel free to share my contact info or tell them about your positive experience. And, of course, let them know they can drop your name for a warm welcome! Thanks a million for being an awesome client, and for any referrals you might send my way. I'm here to deliver the same top-notch service that you've come to expect!
M
Maranda R. Lieupo
Posted on July 4, 2023
5.0
Jennifer was patient with us as we went through finishing our construction and moving it over to a mortgage. She answered all our questions and phone calls, and walked us through the whole process!
Reply from Jennifer McCranie
Hey Maranda, I hope you are loving your cozy new home! 🏠😊 I wanted to send a big shoutout and a massive THANK YOU for choosing me as your trusted mortgage lender. You made my days a little brighter by working with me! Now, here comes the fun part: If you've got pals, family, or even random strangers at the coffee shop who are chatting about mortgages, please think of me and send them my way! I promise to be the secret sauce to their home-buying adventures. Feel free to drop my phone number or share my website with them. And of course, tell them that mentioning your name will unlock the secret vault of mortgage wisdom! 🤫 Your referrals mean more homes, more smiles, and maybe even more happy dances in living rooms across town. I can't wait to turn your friends into my next success stories! Thanks again for being awesome clients, and here's to more happy homes and even happier homeowners! 🏡🎉
J
Jonathan R. Lieupo
Posted on July 3, 2023
5.0
Jennifer is very knowledgeable about the mortgage process and is very helpful. She will bend over backward for you to get your mortgage loan through to closing. Jennifer is the best! Thanks for working hard for us!
Reply from Jennifer McCranie
Hey Jonathan, Thank you and Maranda for trusting me with the refinance of your construction loan! It was my pleasure working with both of you throughout the process! I wanted to take a moment to express my heartfelt gratitude. Working with you was truly a pleasure, and it's been a joy to be a part of this journey with you. Your trust in me means the world, and I'm thrilled that you're now living in the house you designed. Please send referrals my way as often as possible. Referrals are the highest compliments that can be given. Thank you again for choosing me, and I wish you nothing but happiness and countless wonderful memories in your home. As always, let me know if I can help you with anything!
R
Rabecca Rae Rodriguez
Posted on June 8, 2023
5.0
Jeniffer was awesome!! Very helpful and attentive.
Reply from Jennifer McCranie
I'm incredibly grateful for your generous review, Rabecca. I'm thrilled to hear that you were satisfied with my service. Here at BankSouth Mortgage, we strive to provide the best service to our clients and your feedback makes it all worth it. Thanks again for choosing us. It was a pleasure assisting you.
F
Francesca Theresa Caldwell
Posted on May 30, 2023
5.0
Great customer service! Jennifer was able to get our loan processed in less than a week. Something another lender took over a month to do! Glad we made the switch. Positive experience!
Reply from Jennifer McCranie
Hey Francesca, Thank you for making the switch and trusting me as your mortgage partner. I'm honored that you put your trust in me when it mattered most. Your satisfaction is my top priority, and I'm here to ensure your friends are taken care of the same way. If you know anyone looking for a mortgage, I'd love to be their guiding light in the home-buying journey. Your recommendation means the world to me. Feel free to share my contact info or simply drop a hint - I'm here to make dreams of homeownership come true! 😊
M
Melissa Ann Calabria
Posted on May 3, 2023
5.0
Jennifer kept us well informed and was very patient with our entire process.
Reply from Jennifer McCranie
Hey Melissa, I hope this message finds you well and enjoying your lovely home. 😊 I wanted to take a moment to express my heartfelt gratitude for choosing me as your mortgage partner. It was truly a pleasure working with you throughout your home-buying journey. Your trust in me means the world, and I'm so thrilled to have been a part of making your homeownership dreams come true. If you know someone who could benefit from my services too, I'd love it if you could pass on the word! Your referral is important to me, and it's the highest compliment I can receive. Thank you again for allowing me to be a part of your story.

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