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Carol Schretter

Carol Schretter

VP, Sr. Loan Officer

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Q&A with Carol Schretter

What made you decide to be a BankSouth Loan Officer?

I took the long way around on my journey to becoming a loan originator. After high school, I escaped Southfield, Michigan, to join the USMC and traveled the south and the Orient as a signal intelligence officer using morse code, teletype, and direction-finding equipment. My gigs after my enlistment included several different stops and starts until I worked as an onsite realtor for a local builder for about seven years. After that stint, I knew what I didn’t want to do. I thought about women in the workplace that I admired. Loan officers were on the top of my list. I knew a lot about the industry already and it was a natural progression. I have been originating loans for almost 30 years.

What is/was your biggest success professionally? Why was it a big success?

Back in the middle to late 1990s, my processor and I closed 30 loans in one month. It happened in December. December is the most challenging month to close a purchase because a lot of the people that help with the components are taking time off: appraisers, insurance agents, staff, real estate attorneys and their staff, home inspectors, underwriters. That was a time when two people could actually close that many transactions. And I shared my processor with another loan officer! Afterward, we said: never again!

Why are you different than others in your profession?

I very much care about my borrowers and I work to get them any rate or down payment assistance that I can. I follow up after closing as well.

What do you enjoy doing on weekends?

I enjoy meeting my friends for tennis and catching up with them about their lives and families and pets!

Who is someone you admire and why?

I admire Theresa Staley and Jill Elmgren at BankSouth. Theresa always has the answers and if she doesn’t, she finds out the answer. She is always pleasant and doesn’t make me feel inadequate even when I ask really boneheaded questions. Jill, the ops manager in Savannah, is always calm and reliable. She is knowledgeable and a strategic thinker. I think she is one of the best humans that I have had the pleasure of working beside.

Do you have any skills or talents that most people don't know about?

A lot of my friends are aware that a hobby of mine was participating in beach volleyball at a fairly high level. My husband and I met through the sport and we competed together before we dated. We competed in small tournaments around the southeast that included purses for the finalists. We would have played even without the financial payoffs. I played a lot of sports, but doubles volleyball is the most fun and intense sport I ever played.

Bio of Carol Schretter

Carol Schretter hails from Southfield, Michigan. Carol moved to Savannah in 1984 shortly after she served in the United States Marine Corps as a sergeant in the Signals Intelligence division in Japan for the NSGA.from 1977-1981.


Awards

What Customers Say About Carol Schretter

5
Ratings
370
Total Reviews

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L
Levoria Mccall
Posted on October 6, 2024
5.0
This team made my life so much easier purchasing a home. I will recommend them to everyone I know who plans to purchase a home.
L
Levoria McCall
Posted on October 4, 2024
5.0
I had an amazing time working with Carol Schretter. She is a very hard working, helpful loan officer who will go all out for you. I will never forget Carol.
S
Sadie Young
Posted on October 1, 2024
5.0
My experience with Ms. Carol and Ms. Miriam was awesome! She guided me in the right direction and told me what I needed to do and I completed all the tasks that she told me to complete and I would recommend her to my friends when they are ready to buy a home!
A
Allison Kennedy
Posted on September 20, 2024
5.0
Carol was very professional and knowledgeable during the home buying process.
A
Ashley McCleod
Posted on September 17, 2024
5.0
I can’t express enough how grateful I am to Carol Schretter, Tyler, and Mirim at BankSouth for their incredible support. When I found myself in a tough spot, they came through with exceptional professionalism and a genuine willingness to help. Their quick responses and thoughtful approach made all the difference, turning a stressful situation into a manageable one. I truly feel like they went the extra mile to ensure everything worked out smoothly. Thank you so much for being such a fantastic lender and for saving the day!
L
Laura Jones
Posted on September 16, 2024
5.0
Carol Schretter came highly recommended to me and I now know why! She was extremely knowledgeable and responsive during the whole process. I never had to worry about a thing. I will absolutely be recommending her services and her team to all that need it.
A
Ashley M
Posted on September 7, 2024
5.0
Carol and her team were simply AMAZING. I have not a single complaint! Carol did everything that she could to get me to the closing table, and when there were any issues she was quick to find solutions or offer alternatives! Carol was very communicative, knowledgeable and always there to answer any questions that I had even after closing! Purchasing a home can be a very stressful process already, but Carol made sure that the process was smooth and seamless! Would I utilize Carol’s services agin in the future? ABSOLUTELY. Would I recommend her to family & friends? YOU BET I WOULD. Again, and again, and again. Thank you again Carol for helping make one of my dreams come true!!
M
Maria Bowens
Posted on September 6, 2024
5.0
Thank you Carol and team for superior service from our first call to our closing. Loved the use of the app. Thank you again.
T
Thomas Sandford
Posted on September 4, 2024
5.0
Carol and her team are amazing. Hoping to do it again soon!
C
Charmyn Lewis
Posted on August 17, 2024
5.0
To begin this process you have to have people who going be there for you within the process. I appreciate your love and caring you’ve given me through this process of buying my first home. With that being said I’ll give you my 5Star rating . Xoxo
A
Arnold Griffin
Posted on August 13, 2024
5.0
Mrs Carol and Team Schretter made the entire process easy to understand and straight forward. The communications was amazing and I will strongly recommend her and her team to anyone looking for a home.
C
Casey Riddle
Posted on August 12, 2024
5.0
Carol and her team was amazing
C
Carl Betterson
Posted on August 7, 2024
5.0
Thank you soooooo much. I have spoken with several people regarding purchasing a home and they all complained about the process. I can honestly say that working with you all was very pleasant.; I don’t have one complaint. Thank you again and I have already sent your information to several of my colleagues. 😊
B
Brown
Posted on July 19, 2024
5.0
Carol made my experience the best. It was smooth fast and perfect. She has to be one of the best in her field. I appreciate everything she has done for me. I will be referring any and everyone I know searching for a house her way. Thanks again to the whole SCHETTER TEAM!
J
Janay Perry
Posted on July 18, 2024
5.0
While struggling looking for a house and a lender, Carol Schretter and her team were very supportive throughout my journey. I finally, a single woman, closed a new constructed house. I highly recommend Bank South mortgage.
R
RAMONA Perry
Posted on July 18, 2024
5.0
Ms. Schretter was the lender that took care of my daughter’s loan from the beginning to closing. Her knowledge in this changing industry is an asset to her company. I felt extremely confident in her abilities to provide the upmost care in ensuring everything is done in a timely fashion. She continues to offer and lend support with advising the best practices in being a homeowner. I will be sending any and all of my constituents considering purchasing a home to her and her team! We are proud parents!!!
J
Jesse Aenchbacher
Posted on July 15, 2024
5.0
Carol Schretter is the best without question! Carol and her team are prompt, efficient, and great to work with on mortgage needs. Carol goes beyond the call and I would recommend her to anyone looking for a mortgage.
C
Courtney Nein
Posted on July 9, 2024
5.0
I have used Carol twice and she has been above and beyond in her service and delivery in both instances. I first did a re-finance and then a slightly complicated mortgage with some extra challenges. She handled everything seamlessly, stayed ahead of everything and was extremely helpful and available every step of the process. HIGHLY recommend.
b
brandon cox
Posted on July 8, 2024
5.0
Carol has been my go to for close to a decade. I have used her personally for years and also have referred many clients to her. You won’t find someone who works harder for you
L
Luz Amanda Lemus
Posted on April 24, 2024
5.0
Carol is very sweet and nice with her clients , Tank you Mrs Carol. For all your help in the precess to gettin our home you was working very hard . We are very thank-full with you .we are enjoying our new home .

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