Blog - Latest News
Carol Schretter

Carol Schretter

Loan Officer

Apply Now Add to Contacts

Q&A with Carol Schretter

What made you decide to be a BankSouth Loan Officer?

I took the long way around on my journey to becoming a loan originator. After high school, I escaped Southfield, Michigan, to join the USMC and traveled the south and the Orient as a signal intelligence officer using morse code, teletype, and direction-finding equipment. My gigs after my enlistment included several different stops and starts until I worked as an onsite realtor for a local builder for about seven years. After that stint, I knew what I didn’t want to do. I thought about women in the workplace that I admired. Loan officers were on the top of my list. I knew a lot about the industry already and it was a natural progression. I have been originating loans for almost 30 years.

What is/was your biggest success professionally? Why was it a big success?

Back in the middle to late 1990s, my processor and I closed 30 loans in one month. It happened in December. December is the most challenging month to close a purchase because a lot of the people that help with the components are taking time off: appraisers, insurance agents, staff, real estate attorneys and their staff, home inspectors, underwriters. That was a time when two people could actually close that many transactions. And I shared my processor with another loan officer! Afterward, we said: never again!

Why are you different than others in your profession?

I very much care about my borrowers and I work to get them any rate or down payment assistance that I can. I follow up after closing as well.

What do you enjoy doing on weekends?

I enjoy meeting my friends for tennis and catching up with them about their lives and families and pets!

Who is someone you admire and why?

I admire Theresa Staley and Jill Elmgren at BankSouth. Theresa always has the answers and if she doesn’t, she finds out the answer. She is always pleasant and doesn’t make me feel inadequate even when I ask really boneheaded questions. Jill, the ops manager in Savannah, is always calm and reliable. She is knowledgeable and a strategic thinker. I think she is one of the best humans that I have had the pleasure of working beside.

Do you have any skills or talents that most people don't know about?

A lot of my friends are aware that a hobby of mine was participating in beach volleyball at a fairly high level. My husband and I met through the sport and we competed together before we dated. We competed in small tournaments around the southeast that included purses for the finalists. We would have played even without the financial payoffs. I played a lot of sports, but doubles volleyball is the most fun and intense sport I ever played.

Bio of Carol Schretter

Carol Schretter hails from Southfield, Michigan. Carol moved to Savannah in 1984 shortly after she served in the United States Marine Corps as a sergeant in the Signals Intelligence division in Japan for the NSGA.from 1977-1981.


Awards

Mortgage Market Interest Rates

Interest rates for mortgages can vary significantly from one borrower to the next based on the specific details of the transaction. Some of the main factors that affect the interest rate are credit score, down payment or loan-to-value, the type of mortgage, and how long the interest rate is locked.

The information below depicts average rates on a national level. These rates are not specific to BankSouth Mortgage but are provided to give a general idea of where rates are nationally for different loan types. This information is calculated from actual locked rates with customers across 35% of all mortgage transactions nationwide.

Information in this chart is for illustrative purposes only and is not intended as an advertisement. This is not a commitment to lend and does not guarantee the availability of any particular product or interest rate. Rates/terms illustrated in the chart may not be available through BankSouth Mortgage. Rates and information in this chart are powered by OBMMI™ (“Optimal Blue Mortgage Market Indices”). The OBMMI™ methodology takes the average rate of all appropriate interest rates locked through the Optimal Blue, LLC (“Optimal Blue”) product and pricing engine (“PPE”) on a given day. No adjustments to the rates that account for buy-up or buy-down decisions made by individuals are performed. These indices leverage data from Optimal Blue PPE lock requests (approximately 35% of all locks nationwide) aggregated daily and updated nightly with the previous day’s locks. Weekends and holidays are excluded. All applicable product types are included unless otherwise specified. The content contained on this chart is that of Optimal Blue and may change at any time without notice. Optimal Blue makes commercially reasonable efforts to provide reliable information, however it does not guarantee that the information is accurate, current, or suitable for any particular purpose. In addition, this content is, therefore, provided on an “as is” basis and Optimal Blue makes no warranty, guarantee, or promise, concerning the accuracy or timeliness of indices listed and maintained by Optimal Blue nor is Optimal Blue responsible in any manner for any damages whether direct, indirect, special, or consequential, howsoever caused, arising out of use of this web site, or reliance on the information it contains.

What Customers Say About Carol Schretter

4.96
Ratings
308
Total Reviews
Powered by Experience.com
M
Michael T W
SAVANNAH - GA
Posted on September 24, 2023
5.0
verified-review
This is maybe the third or fourth time that Carol has helped me. I have noticed when I have gone to others for professional guidance repeatedly there service sometimes lags a little. But Carol has been the same professional, helpful person from the first until recently. I forgot the communication. Carol is top notch in my book.
Reply from Carol Schretter
Mike, you are so kind to take the time for this review. Your words really make me proud. I look forward to serving you again!
T
Thomas C S J
SAVANNAH - GA
Posted on September 21, 2023
5.0
verified-review
Working with Carol is always a breeze. This is our third home we have bought with her help and we look forward to the next one. Thank you for everything Carol!
Reply from Carol Schretter
Thanks, Tommy. I am very honored to help you with your financing. Your files are a breeze, too!
M
Matthew J S
SAVANNAH - GA
Posted on August 30, 2023
5.0
verified-review
From start to finish Carol and her team were great!
Reply from Carol Schretter
Thank you, Matthew, for your high rating and kind words! I'm glad to hear that you had a great experience with our team at BankSouth Mortgage. We always strive to provide a seamless process from start to finish. It was a pleasure and an honor working with you. I hope you were unscathed during the storm. Thanks again!
V
Vanessa J M
SAVANNAH - GA
Posted on August 30, 2023
5.0
verified-review
I had a great hime buying experience with Carol Schretter at BankSouth. I received weekly market updates and any questions I had were answered immediately. Without a doubt I would highly recommend them.
Reply from Carol Schretter
I'm thrilled to hear that you had a great home buying experience, Vanessa! Providing timely updates and prompt responses to your queries is a part of our commitment to excellent service at BankSouth Mortgage. Your high recommendation means a lot! I hope the recent storm was a non event for you! Please don't hesitate to reach out if you need anything in the future. Thank you for your 5-star review!
M
Molly H W
GUYTON - GA
Posted on August 23, 2023
5.0
verified-review
Amazing customer service!
Reply from Carol Schretter
Thank you, Molly! I'm so glad that you had an amazing experience working with BankSouth Mortgage. I appreciate the 5-star rating. All the best!
C
Christopher E E J
SAVANNAH - GA
Posted on August 1, 2023
5.0
verified-review
Carol is the absolute BEST. Carol and her team were highly organized and thorough. We never had any trouble getting in touch to ask questions and they made sure everything was communicated clearly and efficiently. 10/10 would recommend. Thank you so much for your help, Carol!!
Reply from Carol Schretter
Christopher, thank you so much for your kind words. It has been a pleasure to work with you and I am so glad that you found the experience to be efficient and stress-free. I am truly grateful for your recommendation. I look forward to photos of the home transformation! Thank you again!
D
Douglas P D
SAVANNAH - GA
Posted on July 21, 2023
5.0
verified-review
Carol facilitated this process efficiently and it was a pleasure working with her
Reply from Carol Schretter
Thanks for your trust in us. It was an honor!
C
Courtney E N
SAVANNAH - GA
Posted on June 29, 2023
5.0
verified-review
Carol was above and beyond through the whole process.
Reply from Carol Schretter
It was an honor, Courtney.
J
Janelle B
RINCON - GA
Posted on June 5, 2023
5.0
verified-review
Thank you Carol and Lauren for your awesome service! You answered every question and ware always available day or night, I truly appreciate you!
Reply from Carol Schretter
Thanks, Janelle.
D
DeAndre T
Hinesville - GA
Posted on June 1, 2023
5.0
verified-review
Carol was very communicative throughout the entire proces. She’s also very personable.
Reply from Carol Schretter
Let's do this again real soon! Ha. It was an honor helping you with your home purchase.

Mortgage Calculator

© Copyright 2023 - BankSouth Mortgage Company, LLC. All Rights Reserved. | Web Design by M16 Marketing