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Joy Brown

Joy Brown

VP, Sr. Loan Officer

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Q&A with Joy Brown

What do you enjoy doing on the weekends?

I love water, so more times than not you can find me at the lake or ocean!! Water is just so calming and peaceful, and I love sunrise and sunsets! My family is the most important thing to me, I have two grown children and three grandchildren that I could not live without!! I love sports, especially the Atlanta Braves and Georgia Bulldogs!!! I am born and raised here in Atlanta and have lived in Georgia my entire life.

Who is someone you admire and why?

My Dad, he worked three jobs to make sure that his family was taken care of. We never knew if we were rich or poor!

Flashback to when you were 10 years old. What do you want to be when you grow up? Why?

Hairdresser, I loved to play with my dolls and style their hair!

Bio of Joy Brown

Joy Brown has worked in the mortgage industry for 38 years. She began her career in 1980 as a processor and worked her way up thru processing to underwriting, and has been a loan officer since 2001. This wide range of experience makes her a true mortgage expert.

Awards

The Next Evolution of ReadyLoan®: BankSouth Mortgage Partners with Tidalwave
September 9, 2026
BankSouth Mortgage Welcomes Jessica Swink to Lead Marketing & Digital Strategy
August 3, 2026
BankSouth Mortgage Welcomes Erin Dee as Senior Vice President, Chief Innovation Officer
July 31, 2026
Jerry Fowler Named a 2026 Scotsman Guide Top Originator
July 2, 2026
Kim Nelson Named a 2026 HousingWire Women of Influence Honoree
July 1, 2026
BankSouth Mortgage Named 2026 Lender of the Year by Atlanta Agent Magazine
June 10, 2026

What Customers Say About Joy Brown

4.9
Ratings
604
Total Reviews

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BirdEye.com
M
Mark Patterson
Posted on October 12, 2026
5.0
I had a great experience working with my Joy Brown throughout the home-buying process. She was professional, knowledgeable, and helpful every step of the way. Joy B. kept me informed, answered my questions, and worked hard to get my loan approved. Buying a home is a major milestone, and I truly appreciate Joy B. dedication and support in helping make it happen. I would definitely recommend Joy Brown from BankSouth Mortgage to anyone looking to purchase a home.
M
Mark Patterson
Posted on October 12, 2026
5.0
I had a great experience working with my Joy Brown throughout the home-buying process. She was professional, knowledgeable, and helpful every step of the way. Joy B. kept me informed, answered my questions, and worked hard to get my loan approved. Buying a home is a major milestone, and I truly appreciate Joy B. dedication and support in helping make it happen. I would definitely recommend Joy Brown from BankSouth Mortgage to anyone looking to purchase a home.
H
Hailey Best
Posted on October 7, 2026
5.0
Joy and her team at Bank South were very organized and communicative during the process of buying my first home, they made sure to inform me at every step of the process and checked in frequently if I ever had any questions or concerns. I would definitely recommend them to everyone! Thank you all so much!
C
CATHY GODFREY
Posted on October 4, 2026
5.0
Joy and her team Is Amazing. Joy knows her stuff. She is helpful and will make sure she goes to the end of the line for you. Great service. Also have to mention Rebecca who was apart of the team. Great people to work with.
K
Kenneth Gillson
Posted on September 26, 2026
5.0
Joy was very thorough and her team guided us through the process flawlessly!
L
Lee Vandiver
Posted on September 3, 2026
5.0
Jones’s wonderful. Had clear communication throughout and she fought for me to get a lower interest rate. I’m very grateful to Joy.
J
Juan Pablo Lopez
Posted on August 27, 2026
5.0
C
Celii Ozco
Posted on August 27, 2026
5.0
Great service! Joy and Iva and everyone I dealt with was very helpful, went above and beyond to help and answer all our questions.
R
Ricky Boyd
Posted on August 10, 2026
5.0
M
Martin Maldonado
Posted on August 10, 2026
5.0
I am just so glad that this team was professional and up front vs trying to play games with numbers. Thank you
I
Isabel Diebolt
Posted on August 6, 2026
5.0
Joy was absolutely amazing. As a first time homebuyer the process can be very stressful. She made sure to answer all of our many questions and walk us through every process. So thankful for her and her team!
E
Ebru Pinar
Posted on July 27, 2026
5.0
L
Lesia Martin
Posted on July 17, 2026
5.0
Joy and team did a great job keeping me informed during the process.
R
Rebel Green
Posted on June 25, 2026
5.0
Very professional and friendly
S
Sue R
Posted on May 30, 2026
5.0
K
Kelly Davis
Posted on May 5, 2026
5.0
Great to work with Joy! Very smooth process.
A
Alex Castro
Posted on May 3, 2026
5.0
I recently worked with Joy Brown and her team at BankSouth Mortgage, and I couldn't be more impressed. Joy, Iva, and Julie were incredibly responsive from start to finish. They made what is typically a high-stress process feel swift and manageable. No matter when I had a question, they were available with clear, helpful answers. I highly recommend Joy’s team to anyone looking for a smooth mortgage experience!
D
Deana Lindo
Posted on May 2, 2026
5.0
Joy was very thorough and thoughtful in working with my client. She was excellent at addressing every question. I would definitely refer her to my clients.
C
Cynthia Henshaw
Posted on May 1, 2026
5.0
Joy is very patient, a good listener, highly knowledgeable, always professional, and good at communicating on every stage. It was a pleasure working with her and the team at Bank South.
L
Lu Design
Posted on April 19, 2026
5.0
We just bought our first home, and we expected the bank process to be stressful and complicated. Joy and Iva proved us completely wrong. They made everything easy, smooth, and clear from start to finish. We’re truly grateful to have had Joy and her team supporting us through such an important moment. Thank you for making this experience so positive. Thanks! Norma and Family

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BankSouth Mortgage Company, LLC, NMLS #690971, is a wholly owned subsidiary of BankSouth, NMLS #688851, a federal savings bank and Member FDIC. BankSouth Mortgage Company, LLC, is not a bank or other depository institution and is not FDIC-insured. Alabama Consumer Credit License #MC 21415 DBA LoanSouth Mortgage.