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Joy Brown

Joy Brown

VP, Sr. Loan Officer

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Q&A with Joy Brown

What do you enjoy doing on the weekends?

I love water, so more times than not you can find me at the lake or ocean!! Water is just so calming and peaceful, and I love sunrise and sunsets! My family is the most important thing to me, I have two grown children and three grandchildren that I could not live without!! I love sports, especially the Atlanta Braves and Georgia Bulldogs!!! I am born and raised here in Atlanta and have lived in Georgia my entire life.

Who is someone you admire and why?

My Dad, he worked three jobs to make sure that his family was taken care of. We never knew if we were rich or poor!

Flashback to when you were 10 years old. What do you want to be when you grow up? Why?

Hairdresser, I loved to play with my dolls and style their hair!

Bio of Joy Brown

Joy Brown has worked in the mortgage industry for 38 years. She began her career in 1980 as a processor and worked her way up thru processing to underwriting, and has been a loan officer since 2001. This wide range of experience makes her a true mortgage expert.

Awards

BankSouth Mortgage Named Best Mortgage Lender in Vinings & Smyrna for 2026
April 7, 2026
BankSouth Mortgage Celebrates the 2025 Circle of Excellence Winners
February 2, 2026
The Fowler Team Named #1 Lender in BankSouth Mortgage’s 2025 Circle of Excellence
January 23, 2026
Carol Schretter to receive Georgia DCA 2025 Homebuyer Advocate Award
November 14, 2025
Kim Nelson Named to HousingWire’s 2025 "Women of Influence" List
July 1, 2025
BankSouth Mortgage's Savannah Branch Voted "Best Mortgage Lender" by Readers of Best of Savannah Homes
March 28, 2025

What Customers Say About Joy Brown

4.9
Ratings
586
Total Reviews

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BirdEye.com
L
Lu Design
Posted on April 19, 2026
5.0
We just bought our first home, and we expected the bank process to be stressful and complicated. Joy and Iva proved us completely wrong. They made everything easy, smooth, and clear from start to finish. We’re truly grateful to have had Joy and her team supporting us through such an important moment. Thank you for making this experience so positive. Thanks! Norma and Family
J
Janice Bradley
Posted on April 19, 2026
5.0
C
Carol Wise
Posted on April 9, 2026
5.0
Maintain good communication with us until the contract’s end.
R
Rosalyn
Posted on March 26, 2026
5.0
I want to “thank” the team at BankSouth for an awesome job. The house loan process was so easy and they walked me thru the entire process with ease. They explained every detail. Followed up in a timely manner. They did not miss a beat. Very knowledgeable and concise in details. I could not have had such a great experience without them. Joy OMG- just terrific! A fun team! Thank God!
C
Cherie Hill
Posted on March 15, 2026
5.0
Easiest closing I ever had from an imperfect buyer
A
Amy Moritt
Posted on March 13, 2026
5.0
My process was smooth and easy. I literally had to ask if the file went through underwriting because Joy gathered every possible thing that they could ask for. I recommend Joy!!!
A
Anthony Williams
Posted on February 17, 2026
5.0
Joy was a pleasure to work with. Thank You Joy
K
Kelley Delaperriere
Posted on February 12, 2026
5.0
Great to work with!
A
Ashlynn Allen
Posted on February 12, 2026
5.0
Joy was so helpful and explained things to me extremely thoroughly. She was very personable and available, and that was extremely vital due to my schedule. I so appreciate everything she did for me and how she walked me through every step of the process.
J
Jaime Castro
Posted on January 26, 2026
5.0
Made all the paperwork easy.
E
Erik Flores Arzate
Posted on January 15, 2026
5.0
She was great. Highly recommend her!
N
Nivedita Nayak
Posted on January 2, 2026
5.0
Joy Brown is very knowledgeable and provided invaluable assistance throughout the process.
R
Rosalyn Flanagan
Posted on December 29, 2025
5.0
The experience was awesome! Things were explained to me very clearly and concisely. The teamwork was great!
D
Diane Britton
Posted on December 24, 2025
5.0
J
Joseph Ciulla
Posted on December 17, 2025
5.0
Joy was a "joy" to work with.
J
Jimmy Day
Posted on December 16, 2025
5.0
Joy couldn't have been more helpful and understanding of my specific mortgage needs. She was always available for questions and helped me to secure a mortgage that perfectly fit my circumstances. Thank you so much, Joy!
J
James Day
Posted on December 16, 2025
5.0
Joy was so incredibly helpful and such a pleasure to work with! Her knowledge and willingness to go the extra mile are second to none and sincerely appreciated!
D
Demaljah Jemison
Posted on December 15, 2025
5.0
Joy, Iva and Julie were fantastic to work with. They kept me in the loop of all important steps and documents and answered all of my questions with superb professionalism.
S
Sheila Rawlins
Posted on December 15, 2025
5.0
Joy keep me informed and updated as the loan process moved along. We closed on time and I would highly recommend Joy Brown.
J
Joseph Ciulla
Posted on December 13, 2025
5.0
Joy was a pleasure to work with.

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BankSouth Mortgage Company, LLC, NMLS #690971, is a wholly owned subsidiary of BankSouth, NMLS #688851, a federal savings bank and Member FDIC. BankSouth Mortgage Company, LLC, is not a bank or other depository institution and is not FDIC-insured. Alabama Consumer Credit License #MC 21415 DBA LoanSouth Mortgage.