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Joy Brown

Joy Brown

VP, Sr. Loan Officer

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Q&A with Joy Brown

What do you enjoy doing on the weekends?

I love water, so more times than not you can find me at the lake or ocean!! Water is just so calming and peaceful, and I love sunrise and sunsets! My family is the most important thing to me, I have two grown children and three grandchildren that I could not live without!! I love sports, especially the Atlanta Braves and Georgia Bulldogs!!! I am born and raised here in Atlanta and have lived in Georgia my entire life.

Who is someone you admire and why?

My Dad, he worked three jobs to make sure that his family was taken care of. We never knew if we were rich or poor!

Flashback to when you were 10 years old. What do you want to be when you grow up? Why?

Hairdresser, I loved to play with my dolls and style their hair!

Bio of Joy Brown

Joy Brown has worked in the mortgage industry for 38 years. She began her career in 1980 as a processor and worked her way up thru processing to underwriting, and has been a loan officer since 2001. This wide range of experience makes her a true mortgage expert.

Awards

BankSouth Mortgage Welcomes Jessica Swink to Lead Marketing & Digital Strategy
August 3, 2026
BankSouth Mortgage Welcomes Erin Dee as Senior Vice President, Chief Innovation Officer
July 31, 2026
Jerry Fowler Named a 2026 Scotsman Guide Top Originator
July 2, 2026
Kim Nelson Named a 2026 HousingWire Women of Influence Honoree
July 1, 2026
BankSouth Mortgage Named 2026 Lender of the Year by Atlanta Agent Magazine
June 10, 2026
Rebecca Gilliam Named a 2026 HousingWire Marketing Leader
June 3, 2026

What Customers Say About Joy Brown

4.9
Ratings
596
Total Reviews

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BirdEye.com
R
Ricky Boyd
Posted on August 10, 2026
5.0
M
Martin Maldonado
Posted on August 10, 2026
5.0
I am just so glad that this team was professional and up front vs trying to play games with numbers. Thank you
I
Isabel Diebolt
Posted on August 6, 2026
5.0
Joy was absolutely amazing. As a first time homebuyer the process can be very stressful. She made sure to answer all of our many questions and walk us through every process. So thankful for her and her team!
E
Ebru Pinar
Posted on July 27, 2026
5.0
L
Lesia Martin
Posted on July 17, 2026
5.0
Joy and team did a great job keeping me informed during the process.
R
Rebel Green
Posted on June 25, 2026
5.0
Very professional and friendly
S
Sue R
Posted on May 30, 2026
5.0
K
Kelly Davis
Posted on May 5, 2026
5.0
Great to work with Joy! Very smooth process.
A
Alex Castro
Posted on May 3, 2026
5.0
I recently worked with Joy Brown and her team at BankSouth Mortgage, and I couldn't be more impressed. Joy, Iva, and Julie were incredibly responsive from start to finish. They made what is typically a high-stress process feel swift and manageable. No matter when I had a question, they were available with clear, helpful answers. I highly recommend Joy’s team to anyone looking for a smooth mortgage experience!
D
Deana Lindo
Posted on May 2, 2026
5.0
Joy was very thorough and thoughtful in working with my client. She was excellent at addressing every question. I would definitely refer her to my clients.
C
Cynthia Henshaw
Posted on May 1, 2026
5.0
Joy is very patient, a good listener, highly knowledgeable, always professional, and good at communicating on every stage. It was a pleasure working with her and the team at Bank South.
L
Lu Design
Posted on April 19, 2026
5.0
We just bought our first home, and we expected the bank process to be stressful and complicated. Joy and Iva proved us completely wrong. They made everything easy, smooth, and clear from start to finish. We’re truly grateful to have had Joy and her team supporting us through such an important moment. Thank you for making this experience so positive. Thanks! Norma and Family
J
Janice Bradley
Posted on April 19, 2026
5.0
C
Carol Wise
Posted on April 9, 2026
5.0
Maintain good communication with us until the contract’s end.
R
Rosalyn
Posted on March 26, 2026
5.0
I want to “thank” the team at BankSouth for an awesome job. The house loan process was so easy and they walked me thru the entire process with ease. They explained every detail. Followed up in a timely manner. They did not miss a beat. Very knowledgeable and concise in details. I could not have had such a great experience without them. Joy OMG- just terrific! A fun team! Thank God!
C
Cherie Hill
Posted on March 15, 2026
5.0
Easiest closing I ever had from an imperfect buyer
A
Amy Moritt
Posted on March 13, 2026
5.0
My process was smooth and easy. I literally had to ask if the file went through underwriting because Joy gathered every possible thing that they could ask for. I recommend Joy!!!
A
Anthony Williams
Posted on February 17, 2026
5.0
Joy was a pleasure to work with. Thank You Joy
K
Kelley Delaperriere
Posted on February 12, 2026
5.0
Great to work with!
A
Ashlynn Allen
Posted on February 12, 2026
5.0
Joy was so helpful and explained things to me extremely thoroughly. She was very personable and available, and that was extremely vital due to my schedule. I so appreciate everything she did for me and how she walked me through every step of the process.

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BankSouth Mortgage Company, LLC, NMLS #690971, is a wholly owned subsidiary of BankSouth, NMLS #688851, a federal savings bank and Member FDIC. BankSouth Mortgage Company, LLC, is not a bank or other depository institution and is not FDIC-insured. Alabama Consumer Credit License #MC 21415 DBA LoanSouth Mortgage.