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D.C. Aiken

D.C. Aiken

VP, Producing Production Manager

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Q&A with D.C. Aiken

What is the best thing about being a BankSouth Mortgage loan officer?

Making the dream come true of homeownership for my customers. I am a person who is in constant contact with my customers throughout the whole process.

What has been your biggest accomplishment in your career?

• Consistently being in the top 10 in regards to producing.
• Having served several families over my 38-year career, it’s always exciting to hear from them for either repeat service, a referral, or to help their sons and daughters purchase their first home.
• Mentoring. One of my favorite things to do is teach, coach, and train. This has always been extremely rewarding for me. I have worked with some of the best in the business and have spent a lot of my time investing in those on the field and in corporate America.

What do you enjoy doing on the weekends?

I coach high school baseball from January to May. I also served as mayor pro-tem for close to 15 years for the City of Alpharetta. However, when not on a baseball field, I love spending time with my wife and 4 kids.

Bio of D.C. Aiken

D.C. Aiken, a 48 year resident of the Metro Atlanta Area, graduated from the College of William and Mary with a BA in Economics. With more than 30 years of experience in the mortgage business, he has a solid understanding of the local real estate market and knows how to find the best mortgage financing solution to fit your specific needs.


Awards

Loan Support Team

  • Monica Page
    Team Manager
  • Ben Bartlett
    MBA II
  • Terri Horne
    Processor III

Mortgage Market Interest Rates

Interest rates for mortgages can vary significantly from one borrower to the next based on the specific details of the transaction. Some of the main factors that affect the interest rate are credit score, down payment or loan-to-value, the type of mortgage, and how long the interest rate is locked.

The information below depicts average rates on a national level. These rates are not specific to BankSouth Mortgage but are provided to give a general idea of where rates are nationally for different loan types. This information is calculated from actual locked rates with customers across 35% of all mortgage transactions nationwide.

Information in this chart is for illustrative purposes only and is not intended as an advertisement. This is not a commitment to lend and does not guarantee the availability of any particular product or interest rate. Rates/terms illustrated in the chart may not be available through BankSouth Mortgage. Rates and information in this chart are powered by OBMMI™ (“Optimal Blue Mortgage Market Indices”). The OBMMI™ methodology takes the average rate of all appropriate interest rates locked through the Optimal Blue, LLC (“Optimal Blue”) product and pricing engine (“PPE”) on a given day. No adjustments to the rates that account for buy-up or buy-down decisions made by individuals are performed. These indices leverage data from Optimal Blue PPE lock requests (approximately 35% of all locks nationwide) aggregated daily and updated nightly with the previous day’s locks. Weekends and holidays are excluded. All applicable product types are included unless otherwise specified. The content contained on this chart is that of Optimal Blue and may change at any time without notice. Optimal Blue makes commercially reasonable efforts to provide reliable information, however it does not guarantee that the information is accurate, current, or suitable for any particular purpose. In addition, this content is, therefore, provided on an “as is” basis and Optimal Blue makes no warranty, guarantee, or promise, concerning the accuracy or timeliness of indices listed and maintained by Optimal Blue nor is Optimal Blue responsible in any manner for any damages whether direct, indirect, special, or consequential, howsoever caused, arising out of use of this web site, or reliance on the information it contains.

Recent Posts

What Customers Say About D.C. Aiken

4.9
Ratings
665
Total Reviews

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M
Monica Page
Posted on May 7, 2024
5.0
As someone who works within the same company as my loan officer, I understand the importance of integrity and professionalism in the mortgage industry. With that said, I can genuinely attest to the outstanding service provided by D.C. Aiken during my recent refinance process. From the very beginning, D.C. demonstrated a deep understanding of the intricacies of refinancing and guided me with his advice on all my options. Despite our professional connection, I never felt as though my application received any preferential treatment. He treated me just like any other client, prioritizing my needs and ensuring that I fully understood the terms and options available to me. His communication throughout the process was exemplary. He promptly responded to all my inquiries, patiently explained complex financial concepts, and kept me updated on the progress of my application. His attention to detail and proactive approach instilled confidence in me that everything was being handled efficiently and professionally. Furthermore, D.C. went above and beyond to secure the best possible terms for my refinance, leveraging his extensive network and expertise to explore all available options. He took the time to personalize the experience, tailoring the loan package to meet my specific financial goals and circumstances. In a field where trust and transparency are paramount, D.C. truly stands out as a consummate professional. Despite our professional relationship, he treated me with the same respect and dedication as any other client, ensuring that my refinance experience was smooth, stress-free, and ultimately rewarding. I would wholeheartedly recommend D.C. Aiken to anyone seeking a trustworthy and knowledgeable mortgage professional. He is a true asset to our company and exemplifies the highest standards of excellence in the industry.
Reply from D.C. Aiken
Your feedback is incredibly valuable to us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with D.C. Aiken. Thank you for recommending him as a trustworthy and knowledgeable mortgage professional. If you ever need assistance in the future, please don't hesitate to reach out to us at (770) 596-6746.
M
Monica Page
Posted on May 7, 2024
5.0
As someone who works within the same company as my loan officer, I understand the importance of integrity and professionalism in the mortgage industry. With that said, I can genuinely attest to the outstanding service provided by D.C. Aiken during my recent refinance process. From the very beginning, D.C. demonstrated a deep understanding of the intricacies of refinancing and guided me with his advice on all my options. Despite our professional connection, I never felt as though my application received any preferential treatment. He treated me just like any other client, prioritizing my needs and ensuring that I fully understood the terms and options available to me. His communication throughout the process was exemplary. He promptly responded to all my inquiries, patiently explained complex financial concepts, and kept me updated on the progress of my application. His attention to detail and proactive approach instilled confidence in me that everything was being handled efficiently and professionally. Furthermore, D.C. went above and beyond to secure the best possible terms for my refinance, leveraging his extensive network and expertise to explore all available options. He took the time to personalize the experience, tailoring the loan package to meet my specific financial goals and circumstances. In a field where trust and transparency are paramount, D.C. truly stands out as a consummate professional. Despite our professional relationship, he treated me with the same respect and dedication as any other client, ensuring that my refinance experience was smooth, stress-free, and ultimately rewarding. I would wholeheartedly recommend D.C. Aiken to anyone seeking a trustworthy and knowledgeable mortgage professional. He is a true asset to our company and exemplifies the highest standards of excellence in the industry.
Reply from D.C. Aiken
Thank you Monica for recognizing our commitment to integrity and professionalism. I appreciate your feedback and am glad to hear that you had a positive experience! If you have any further questions or need assistance in the future, feel free to reach out to Me at (770) 596-6746.
J
Jeffrey Lee Jayne
Posted on April 19, 2024
5.0
We had a great experience with DC Aiken and his team! Communication was great the whole way through the process and all tasks were completed ahead of schedule to ensure an on-time and smooth closing. Thank you DC!!
Reply from D.C. Aiken
I'm truly delighted to hear that your experience with us at BankSouth Mortgage was a positive one, Jeffrey. We always strive to provide the best communication and complete tasks ahead of schedule to ensure our clients have a smooth experience. Your feedback is greatly appreciated and serves as a great motivator for our team to keep providing excellent service. Thank you for taking the time to leave such a glowing review! Let me know if I can be of assistance in the future, DC Aiken.
V
Venu Kumar Pisike
Posted on April 18, 2024
5.0
Application process, subsequent communication, document sharing was made easy by the portal. Mr.Aiken and Monica were very prompt and cooperative throughout the process.
Reply from D.C. Aiken
I appreciate your positive feedback, Venu. It's fantastic to hear that you found the application process and document sharing via our portal to be convenient. Monica and I are always here to provide prompt and cooperative service. Thank you for choosing BankSouth Mortgage and for the 5-star rating. It was a pleasure working with you! If I can ever be of assistance in the future, please do not hesitate to reach out to me.
B
Bruce Kook
Posted on April 17, 2024
5.0
From the moment I spoke with DC, I knew that I was in good hands. The mortgage market at this time is volital. DC walked me through the mess and achieved a great deal for me. There were multiple issues and he and his team were always readily available.
Reply from D.C. Aiken
Thank you for the stellar review, Bruce. It's wonderful to hear that you felt in good hands throughout the mortgage process. We understand how volatile the mortgage market can be and our priority is to guide our clients through it as smoothly as possible. I'm glad we could address your concerns and provide you with a favorable outcome. Remember, the team at BankSouth Mortgage and I are always here to assist you. Your satisfaction is our success. Congratulations on the new home!
T
Thomas E Daniel
Posted on April 5, 2024
5.0
Hey, you guys were great from the get-go, no problems. I wish all transactions were this simple but of course I have to consider the sorce.
Reply from D.C. Aiken
Thank you, Tom, for the positive feedback. At BankSouth Mortgage, we aim to make all transactions as straightforward as possible and we're thrilled that we met your expectations. We appreciate the perfect rating and look forward to assisting you in the future. Best, DC Aiken.
M
Michael Thomas Cioce
Posted on April 4, 2024
5.0
This is our third loan crew D.C.. Always great service and timely transactions!
Reply from D.C. Aiken
I'm thrilled to hear that you had another positive experience with our loan process, Michael. It's always a pleasure to ensure your transactions are smooth and timely. We really appreciate your five-star rating and look forward to serving any future mortgage needs you may have with BankSouth Mortgage. Thank you for your trust and loyalty. - DC Aiken
K
Kyle Kelly
Posted on April 4, 2024
5.0
We were first time home buyers! DC & his team were excellent! They were always available for questions & provided great insight. I would highly recommend DC!
Reply from D.C. Aiken
I'm so glad to hear your first home buying experience was a positive one, Kyle! My team and I at BankSouth Mortgage always strive to provide the best service and insight for our clients. We appreciate your kind words and recommendation, and hope to have the opportunity to work with you again in the future. Thank you for taking the time to leave a 5-star review.
A
Angie Hammond
Posted on April 3, 2024
5.0
Everything was extremely fast. Very smooth process. Terri answered all my questions! Big or small.
Reply from D.C. Aiken
I greatly appreciate your kind words and the time you took to share your experience, Angie. I'm thrilled to hear that you found the mortgage process smooth and efficient. Please know that Terri and the rest of the team at BankSouth Mortgage are always here should you have any more questions, no matter how big or small. Thanks again for the stellar rating!
T
Tina Dianne Brooks
Posted on February 29, 2024
5.0
Working with BankSouth, DC Aiken and Terre Horne has been an effortless process. They handled everything efficiently and professionally. They were available for all of our questions, prompt to return calls and emails. We have purchased several homes and I must say, If you are looking to finance a home, call this DC Aiken and his Team. Paul and Tina Brooks
Reply from D.C. Aiken
I'm truly humbled by your kind words, Tina. It's rewarding to know that you found our process effortless and efficient. Our team prides itself on being available to answer any questions and providing prompt responses, so it is great to hear that we met these expectations. Your confidence in recommending us to others for home financing truly means a lot. Thank you for giving BankSouth Mortgage and my team the opportunity to serve you. Sincerely, DC Aiken
M
Melodi Haghighi
Posted on February 28, 2024
5.0
Our experience with BankSouth Mortgage was absolutely wonderful. We closed in less than 20 days. Very professional team, responded to our questions in a timely manner and everything went very smoothly. Thank you guys!
Reply from D.C. Aiken
I am thrilled to hear about your positive experience with BankSouth Mortgage, Melodi. Our team strives to provide professional and efficient service to make the process as smooth as possible for our clients. We're incredibly grateful for your feedback and the high rating you've given us. It was a pleasure to serve you in this process and we hope to assist you again in the future. Thank you for taking the time to share your experience.
R
Rodolfo Velazquez Gonzalez
Posted on February 27, 2024
5.0
It was a great experience working with Aiken!! I will recommend Mr. Aiken to all my family and friends
Reply from D.C. Aiken
I'm incredibly grateful for your kind words, Rudy! It was an absolute pleasure to work with you, and I'm thrilled to hear that you were satisfied with your experience at BankSouth Mortgage. Your recommendation to family and friends is the highest compliment I could receive. Thank you for taking the time to share your positive feedback. I look forward to assisting you and your loved ones with any future mortgage needs.
K
Kenneth Robertson
Posted on February 24, 2024
5.0
We were referred to DC and team for a mortgage for our vacation home. They did an outstanding job in ensuring the process went smoothly and coordinating documents, closing and everything in between. Highly recommend!
Reply from D.C. Aiken
I deeply appreciate your kind words and the 5-star rating, Kenneth. I am thrilled to hear that my team and I were able to provide you with an outstanding mortgage service for your vacation home. It was a pleasure working with you. I hope to have the opportunity to work with you again in the future. Thank you for choosing BankSouth Mortgage and for your high recommendation.
R
Richard Jacobs
Posted on February 20, 2024
5.0
D.C was great and Terri Horne was always there and helpful, they are a great team and I would recommend them to everyone
Reply from D.C. Aiken
Thank you so much for the five-star rating and for taking the time to leave such a positive review, Skip. I'm thrilled to hear that you had a great experience with us here at BankSouth Mortgage, and working with Terri Horne. We pride ourselves on our team's ability to be there for our customers throughout the whole process, and your recommendation means a lot to us. We look forward to the opportunity to work with you again in the future!
J
James Domenick Pezzone III
Posted on January 31, 2024
5.0
DC and the team made this one of the least stressful home-buying experiences one could ask for. We were kept informed throughout the process, advised on best decisions, and the team made sure nothing was left unaddressed.
Reply from D.C. Aiken
James, thank you so much for sharing your experience! I'm thrilled to hear that we were able to make your home-buying journey as stress-free as possible. Keeping you informed and providing guidance along the way is what we're all about. Your kind words mean the world to me and the team. We're dedicated to ensuring nothing slips through the cracks, so it's fantastic to know we met your expectations. If you ever need anything else, don't hesitate to reach out. We want to be your lender for life! Warm regards, DC
D
Douglas R Bailey
Posted on January 26, 2024
5.0
Outstanding service and attention to detail once again.
Reply from D.C. Aiken
Thanks for the awesome feedback! It means a lot to hear that our service and attention to detail stood out to you. We're all about going above and beyond for our clients, so it's great to know it didn't go unnoticed. If you ever need assistance in the future, just give us a shout. We're here for you!
S
Stacy Spellman
Posted on January 25, 2024
5.0
Monica and DC provided excellent service. They were readily available to address our inquiries at any hour and responded thoroughly to each question. We appreciated their prompt and clear communication throughout our experience working with them. Given their attentive support, we would enthusiastically suggest Monica and DC's services to those we know.
Reply from D.C. Aiken
Wow Stacy, thanks so much for the glowing review! Monica and I are over the moon knowing we could be there for you when you needed us. We're all about that clear, prompt communication, so it's awesome to hear it hit the mark for you. Your enthusiastic recommendation truly warms our hearts. Remember, if you ever need anything please let us know. We'd love to be your lender for life! Congratulations on the new house.
K
Kavitha Ault
Posted on January 20, 2024
5.0
It’s great experience and got better results
Reply from D.C. Aiken
Thrilled to hear about your great experience, Kavitha! Here at BankSouth Mortgage, it's our priority to ensure the best outcomes for our valued customers. Your positive feedback and 5-star rating is greatly appreciated. Congratulations on the new house! I look forward to assisting you again in the future. Best Regards, DC Aiken.
J
Jacob M. Quick
Posted on January 18, 2024
5.0
DC Aiken and his team made the home buying process a lot less stressful and were always there for my wife and I. Didn’t matter what time of day, they were there to answer our calls. Thank you to DC Aiken and his team, awesome service!
Reply from D.C. Aiken
I'm truly humbled by your kind words, Jacob. My entire team, including myself, is committed to making the home-buying process as smooth as possible for our clients. We're glad we could be there for you and your wife whenever you needed us. Thank you for your high rating and positive review. We appreciate it immensely and look forward to working with you again in the future.
G
Gunalan Ramachandiran
Posted on January 8, 2024
5.0
Overall it is absolute pleasure working with DC and his team. They explained every step made sure that we are communciated in advance. Alsways available for any questions
Reply from D.C. Aiken
I'm truly grateful for your positive feedback sir. My team and I strive to provide clear communication and be available for any questions you may have. Your satisfaction is our top priority, and it's rewarding to know we succeeded in making your experience with BankSouth Mortgage a positive one. Thank you for your trust in us and the 5-star rating. We look forward to working with you again in the future.

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