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Jessica Bernstein

Jessica Bernstein

VP, Sr. Loan Officer

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Q&A with Jessica Bernstein

What made you decide to be a BankSouth Loan Officer?

I took the leap into the mortgage industry immediately after the housing market crash of 2009. Drawn by the desire to help people accomplish their goals of home ownership, I figured the market could only go up from there… and it sure did!

What accomplishments you’re most proud of?

I am most proud of establishing long standing relationships with real estate agents and clients and increasing my sales volume year after year.

What makes you different than others in your profession?

By employing a hands-on approach, open communication, customer service excellence, and efficiency, I believe in treating every client like they’re my only client. At the end of each transaction, I want everyone to feel knowledgeable and confident in their financing and decision-making.

What do you enjoy doing on weekends?

I enjoy walking my Goldendoodles, Scout and Wallace, playing tennis, and trying new restaurants in Atlanta with my husband, Joe.

Bio of Jessica Bernstein

Jessica has been in the mortgage industry for 15 years. Her consistent communication and diligence lay the foundation for a phenomenal customer experience. Jessica is known for her quick response times and easy-going demeanor. She strives to put each buyer in a loan that fits not just their current situation but one that will best suit their future needs as well. She especially enjoys working with first-time home buyers, teaching them about mortgages and making sure they feel comfortable during each step. She aspires to make the process as minimally stressful as possible and provides individualized support to her clients as needed.

What Customers Say About Jessica Bernstein

5
Ratings
365
Total Reviews

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V
Valerie Holladay
Posted on June 12, 2025
5.0
This is our second time working with Jessica and it was another great experience. She is incredibly knowledgeable and helpful (especially when our realtors were not helpful at all)! 10/10 would work with Jessica again and again!
B
Brian Shanahan
Posted on June 11, 2025
5.0
Jessica was very helpful with our first time home buying process!
C
Corinne Shanahan
Posted on June 9, 2025
5.0
We were more than delighted with the help and service from Jessica and Bank South throughout our home-buying process. We are first time homebuyers and Jessica kept us informed every step of the way, from just looking to finding the perfect one. We felt like we were her only customers throughout the whole journey. We’re happy to have our new home but we are going to miss working with Jessica!
C
Corinne Shanahan
Posted on June 9, 2025
5.0
We were more than delighted with the help and service from Jessica and Bank South throughout our home-buying process. We are first time homebuyers and Jessica kept us informed every step of the way, from just looking to finding the perfect one. We felt like we were her only customers throughout the whole journey. We’re happy to have our new home but we are going to miss working with Jessica!
P
Paul Van Slyke
Posted on June 4, 2025
5.0
Quick responses and helpful, friendly demeanor. Very smooth process.
P
Paul Van Slyke
Posted on May 30, 2025
5.0
Jessica was fast, responsive and pleasant and our closing went very easily.
E
Eric Woodard
Posted on April 15, 2025
5.0
Jessica and her team were absolutely incredible to work with! They were able to help us with some curveballs and were overly communicative about the process and next steps. Her and her team were very responsive to all of our questions. I would 100% work with her again.
M
Mike Savarie
Posted on February 11, 2025
5.0
A
Adam Hammond
Posted on January 31, 2025
5.0
Jessica was fantastic throughout the entire loan process. She was in constant communication which helped make the process super easy. I could not have asked for a better experience.
J
Jonah Easley
Posted on December 6, 2024
5.0
Jessica and her team made the home buying process smooth and painless. They were diligent in communicating and clarifying the process. We have much gratitude and excited about our new home.
C
Clay Cribbs
Posted on November 22, 2024
5.0
Jessica is AMAZING. She was super helpful in helping us buy our dream home. She problem-solved some issues that we had in the buying process and got us into our dream home. Cannot recommend her enough.
K
Kaitlyn Fellows
Posted on October 28, 2024
5.0
Jessica was incredibly helpful in our condo-buying process! She helped us navigate the complexities of making sure the home was warrantable, she talked us through the best rates and options for our specific situation, and she made all of the specific terminology make sense to us! We're so grateful for her help!
B
Bryce Cardin
Posted on October 14, 2024
5.0
J
Jennifer Larosa
Posted on October 7, 2024
5.0
Not only is she one of the most brilliant professionals I worked with through this process, I’d be surprised if we didn’t remain friends. She took extra time with me when I needed it, speed through things I understood, and was readily available and responsive throughout the entire process. Absolutely amazing!
A
Andy Sims
Posted on October 5, 2024
5.0
Jessica Bernstein and the whole mortgage department at Bank South went above and beyond any expectations I could have had. I highly recommend them to anyone wanting to get a home loan.
A
Andrew Sims
Posted on October 5, 2024
5.0
Jessica Bernstein and the whole mortgage department at Bank South went above and beyond any expectations I could have had. I highly recommend them to anyone wanting to get a home loan.
S
Samantha Abello
Posted on September 30, 2024
5.0
Jessica & her team are incredibly communicative and so helpful – she was ready and willing to answer any and all questions I had about the process. As a first-time homebuyer, Jessica helped me navigate through every step and left no stone unturned. The best!!
S
Samantha Abello
Posted on September 30, 2024
5.0
Jessica & her team are incredibly communicative and so helpful – she was ready and willing to answer any and all questions I had about the process. As a first-time homebuyer, Jessica helped me navigate through every step and left no stone unturned. The best!!
R
Robert Gregory
Posted on September 16, 2024
5.0
Jessica provided excellent service to us during our home buying experience. I would highly recommend her to anyone!
A
Andrea Stewart
Posted on September 4, 2024
5.0
Jessica and her team were very responsive and super helpful as I had a kind of unusual situation, but we were able to make it work thanks to their hard work and extensive knowledge.

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