Rebecca Rhoades
Loan Officer
- Office: (678) 222-3970
- 1960 Satellite Boulevard, Suite 4200, Duluth, GA 30097
- NMLS ID #: 754808
What Customers Say About Rebecca Rhoades
961
Total Reviews
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Frederick Beauchamp
Posted on November 1, 2025
What a smooth process. Thanks to Rebecca and Will, I’m happily living in my new Rocklyn Home at Emerald Fields in Hudson, Florida. You were always there to answer questions during the process and you quickly resolved a minor insurance matter after the fact. Thanks.
J
Jodi Holley
Posted on October 15, 2025
The Smith-Rhoades team at Banksouth Mortgage was Great to work with! Recently, I was fortunate enough to be a buyers agent during this transaction. Will and Rebecca, were with us every step of the way. They helped the buyer feel very comfortable and explained everything to him that he asked in easy to understand terms. They were patient, Time efficient and delightful to work with through the entire process. They saved a lot of stress on our end, even when the closing date was moved up… They Made the transaction seamless. I would recommend working with this team whenever possible!
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Christina W
Posted on September 15, 2025
Nic and his team at BankSouth Mortgage were fantastic to work with! They kept me in the loop every step of the way and made the entire process so easy and stress-free. I truly appreciated their clear communication and support throughout. Highly recommend!
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Chasity Mcgee
Posted on August 1, 2025
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Cecilia Escorza
Posted on July 16, 2025
I was beyond satisfied with the service I received! Nic was extremely attentive & always provided a quick response whenever I had a question. Nic also provided exceptional guidance during the entire process before closing day. As a first time homebuyer the whole process is a bit overwhelming but when you have the right guidance it makes a work of a difference.
K
Kevin White
Posted on June 4, 2025
My experience with the Smith-Rhoades team was phenomenal. Highly recommended using BankSouth mortgage, Rebecca and Patti we’re very responsive and committed to helping me buy my first home. I couldn’t have done it without them.
C
Cherie Sebro
Posted on May 13, 2025
Nic Smith, my loan officer, was wonderful! He was informative, efficient, and really looked out for my best interests. He kept me informed about my status and answered any questions I had in a timely manner.
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Olivia Yancey
Posted on May 6, 2025
My experience with BankSouth Mortgage company was truly great, everyone that I talked with was very helpful and professional ,thank you all so much.
T
Tammie Lowe
Posted on December 20, 2024
William Riley and the Brown Team were a breath of fresh air to work with. From beginning to end, the communication was great, and William worked tirelessly to get my client's loan to the closing table.
J
Jenielle Rowe
Posted on November 27, 2024
Where do I begin?? Bank south was truly amazing. There were super efficent and their communication was on point! Whenever they needed documentation from myself or my fiance, they made sure to communicate with the both of us and were clear with what was being requested. Any question we had was answered in a timely manner and they made sure to follow up with us at every turn. The website they used to have of e-sign and upload our documents was so easy to use and it made our closing process so easy. I would love to do business with them again. My fiancé and I are in our new home and loving how easy the transition was to becoming new homeowners for the very first time and during the holidays no less! I want to thank Laura, Nic, William and the entire Brown team at Bank south, thank you all so much!
J
Javaughn Jones
Posted on October 21, 2024
I didn’t know a mortgage transaction could be so smooth. The team actually cares and takes the time to actually work with you rather than just trying to get you into a loan.
J
Jay
Posted on October 19, 2024
This is a great company with a great group of people that made this process a breeze. I wasn't overwhelmed with paperwork and I was constantly updated throughout the process. Closing was fast and everything was well organized.
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Hope Williams
Posted on October 12, 2024
Very informative and provided detailed explanations to all my questions and/or concerns.
M
Michael Boulware
Posted on October 9, 2024
I had an excellent experience working with the Brown Team at Bank South. As my lease was nearing expiration, I needed to expedite the closing process for a smooth transition to homeownership. The team assured me that they could make it happen, and they did within three weeks! Being a first-time homebuyer, the process was daunting, but the team's professionalism, responsiveness, and support made it much easier. They ensured that I understood each step, making the underwriting phase manageable. Special thanks to William Riley for his assistance in obtaining the necessary documentation for gift funds in the correct format. I am highly satisfied with Bank South and will recommend them to my family and friends.
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Nikki R
Posted on October 9, 2024
It was great experience having the Bank South Mortgage team working along side of me. The communication between us was very clear; and they always had the time to respond to any of my questions or concerns. I was at ease during my closing; knowing that I was in the best hands. I can not thank them enough for their professionalism and kindness during my season of change.
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Betty Mace
Posted on September 12, 2024
Laura Brown's team is Excellent!!! They were all on point! They kept me on point and updated. (Nic, William, and Kristan) Forgive me if I left anyone out!!! You all are wonderful! I am a happy customer!
K
Kimberly Cobbs
Posted on August 14, 2024
My experience with Banksouth was nothing short of amazing! Everyone involved was kind and helpful. Anything I needed they were always a call or email away.
J
Jonathan Carmack
Posted on May 6, 2024
Had an easy time getting through the mortgage process and getting to closing. After dealing with some other banks on previous houses I've bought, this was MUCH easier to deal with.
L
Lisa Bowie
Posted on April 29, 2024
The quickness of the process.
G
Germaine Andrews
Posted on April 20, 2024
It would have been better if William Riley had been a better commentator. During most communications with William it seemed like he was unsure and distracted. Communications seemed vague.
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BankSouth Mortgage Company, LLC, NMLS #690971 is not a bank or other depository institution and is not FDIC-insured.
BankSouth Mortgage Company, LLC is a wholly owned subsidiary of BankSouth, NMLS #688851, a federal savings bank and Member FDIC.
Alabama Consumer Credit License #MC 21415 DBA LoanSouth Mortgage.