BankSouth Mortgage Loan Officers Rank in the Top 1% for Customer Satisfaction by Experience.com

BankSouth Mortgage, one of the nation’s leading home loan originators, is proud to announce that four of its loan officers have been recognized among the top 1% performers in Customer Satisfaction by Experience.com, a leading provider of Customer Experience Management Software.

The recipients of this prestigious accolade are Jessica Jakulski Bernstein and Kristy Ragsdale. These loan officers have shown exceptional dedication to their customers, ensuring their needs are met at every step of the home-buying process and maintaining high service standards.

The annual ranking, as determined by Experience.com, is a recognized benchmark of excellence in the mortgage industry. This list is created from millions of customer reviews, survey completion rates, and Five-star ratings. This year, our loan officers have emerged as top performers from a competitive pool of nearly 50,000 professionals.

“Our team has always been dedicated to delivering the best possible service to our customers, but it is incredibly fulfilling to see their hard work recognized by Experience.com,” said Kim Nelson, CEO of BankSouth Mortgage. “We consider ourselves fortunate to have some of the best in the industry on our lending team, and we are extremely proud of Jessica and Kristy for their extraordinary dedication to our clients. Their recognition as Top 1% performers is a testament to their hard work, professionalism, and unwavering commitment to customer satisfaction.”

BankSouth Mortgage is known for its commitment to excellence and innovation in the mortgage industry. This recognition underscores the company’s success using advanced technology and customer feedback to enhance its services and deliver a first-class customer experience.

BankSouth Mortgage is a wholly owned subsidiary of BankSouth. BankSouth is a leading community bank headquartered at Lake Oconee in Greensboro, GA. It has been recognized as a top-performing bank nationwide with over $1.3 billion in assets. BankSouth recently celebrated 75 years in business, is invested in making our communities a better place to live and is actively committed to supporting and developing the communities we serve through charitable giving and employee volunteer hours. BankSouth Mortgage originates over $2 billion annually in home loans, with approximately 60 loan officers serving customers and business partners throughout the Southeast and beyond.