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Shachi Bhardwaj

Shachi Bhardwaj

VP, Sr. Loan Officer

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Q&A with Shachi Bhardwaj

What made you decide to be a BankSouth Loan Officer?

I really enjoy helping people and find it extremely fulfilling to help my clients with one of the biggest decisions they will make in their lives. No two loan scenarios are alike, and I take the time to understand my client's short term and long-term goals, and to guide them accordingly.

What would you say is your biggest professional success?

No matter how difficult a loan situation is, I tend to remain calm and collected in these situations. This not only helps me solve the situation effectively but also helps reassure my anxious clients.
I am a natural problem solver, with an in-depth understanding of the unique challenges faced by non-resident borrowers who are migrating to the USA on a work visa, as well as Expats returning to the USA after an extended stay overseas.

What are 3 ways you are different than others in your profession?

  • I pride myself on the accuracy of my quoted fees. With me there are never any last-minute surprises.
  • I am the ultimate team player. I help my loan team in all parts of the process. I always do my own in-depth research in response to underwriter questions. When one team member is down due to being sick or overwhelmed, I jump in immediately. I also look out for my clients' interests that extend beyond the loan. It could be a title issue, a credit issue, or a visa issue - I am always looking for ways to solve my clients' problems.
  • I keep my customers informed on the latest status of their home loan without being asked. If I have to leave town, I email each agent, builder and customer individually to let them know of my plans, who they can contact in my absence, and if anything is expected of them while I am away.

What do you enjoy doing on weekends?

I love to cook – the weekends are spent cooking for family and spoiling my Grandkids!

Have you won any awards as a Loan Officer?

I have been receiving every year since 2009, the Mortgage Bankers’ Association’s Gold Award. I am also deeply grateful to all my clients for their 5-Star post-loan reviews that consistently cite my patience, accuracy, availability, guidance, and support to them, during the mortgage process.

Bio of Shachi Bhardwaj

Shachi Bhardwaj has been in the mortgage industry since 2005 following a successful stint as an entrepreneur. During this period, Shachi has built a vast network of delighted homebuyers, realtors, and builders. She has consistently received the Mortgage Bankers Association of Georgia’s (MBAG’s) Gold Award since 2009 – an honor that is awarded to the top 1 percentile of loan officers.

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What Customers Say About Shachi Bhardwaj

5
Ratings
301
Total Reviews

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P
Phil Veasley
Posted on November 28, 2024
5.0
Smooth straightforward process
P
Phillip Veasley
Posted on November 21, 2024
5.0
Best real estate transaction experience to date
V
Varun OBEROI
Posted on September 3, 2024
5.0
We had a wonderful experience working with Shachi and her team. Shachi is knowledgeable, responsive and takes the time to explain the entire process from beginning to end. Her commitment was evident from Day 1 resulting in a smooth closing on our home. I would highly recommend her to anyone for their home loan needs.
J
Josh Singh
Posted on June 22, 2024
5.0
Our experience with this Sachi was outstanding. She demonstrated exceptional dedication, working tirelessly to secure the best loan options for our client. Her expertise and commitment ensured a smooth and successful loan process. We highly recommend her for her professionalism and excellent service.
G
Gregg Ardizone
Posted on April 4, 2024
5.0
Shashi and team were incredibly strong partners during the entire process from start to finish. They served as a valuable resource for questions and advice and were always very quick to respond day or night. Their customer service was exemplary and I would recommend Shashi and team to anyone with confidence.
A
Alpesh J Patel
Posted on April 4, 2024
5.0
Thank you very much
S
Shalvi R Shah
Posted on February 1, 2024
5.0
Shachi was great to work with and I was able to close in my house!
Y
Yash Sanjay Mehta
Posted on January 25, 2024
5.0
She did very well keeping things organized and smooth. Very nice to work with and answered all questions we had. Thank you!
J
Jennifer Susanne Goyette
Posted on January 3, 2024
5.0
Shachi and her team were great to work with! Highly recommended.
S
Sharla Engle
Posted on December 21, 2023
5.0
Excellent service.
J
Jacob Wiemer
Posted on December 15, 2023
5.0
She was very responsive and attentive throughout the home buying process.
H
Hemanth Devabhakthuni
Posted on December 7, 2023
5.0
I recently had the pleasure of working with Shachi, and our experience was exceptionally positive. Shachi consistently provided prompt responses, demonstrating excellent customer service. She was always available to address my inquiries and concerns, fostering a sense of reliability and support throughout the process. The entire process was streamlined, and the team worked diligently to ensure a fast and hassle-free experience. This quick turnaround not only saved time but also showcased dedication to meeting our needs promptly. The efficiency was evident in the speedy closing of the transaction. Overall, our interaction with Shachi was marked by professionalism, efficiency, and a genuine commitment to serving the best interests of the client. I would highly recommend to anyone seeking a positive and stress-free experience.
R
Ravi Ramamoorthy
Posted on December 1, 2023
5.0
Thanks for all your help
P
Purushottam Sridhar Deshpande
Posted on November 30, 2023
5.0
Shachi is a great human being and knows her stuff pretty well. Thank you for all the support in our home loan process Thanks - Porus
P
Parth Patel
Posted on November 22, 2023
5.0
Shachi was absolutely incredible! She is so thorough with everything, provides detailed calculations, and make her self readily available. She not only gave us the best rate but the customer service was second to non. She gave me a peace of mind during the home buying process that was so reassuring and much needed given all of the moving parts.
P
Parth Naresh Patel
Posted on November 22, 2023
5.0
Shachi was absolutely incredible! She is so thorough with everything, provides detailed calculations, and make her self readily available. She not only gave us the best rate but the customer service was second to non. She gave me a peace of mind during the home buying process that was so reassuring and much needed given all of the moving parts.
E
Eunsoo Woo
Posted on November 12, 2023
5.0
Great service from beginning to end, on top of everything so that it was a smooth transaction. Thank you
B
Brian Reynolds Hults
Posted on November 8, 2023
5.0
Shachi really helped us find the best loan option for our situation, even as we realized we were not going to be able to wait for our current property to sell.
V
Varad Rajeev Dabke
Posted on October 4, 2023
5.0
Shachi was great. She was very communicative and efficient in her explanations. I had a very seamless experience coordinating with her during the loan process.
R
Rohit Quintiliano Ma Goes
Posted on October 1, 2023
5.0
Shachi and the team at BankSouth have always been patient, prompt and professional, and have taken the larger burden of the mortgage process off our shoulders, which helps so much with all the other things one is dealing with. We hope we have the opportunity of working together again in the future. BankSouth will definitely be our first choice.

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