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Jessica Bernstein

Jessica Bernstein

VP, Sr. Loan Officer

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Q&A with Jessica Bernstein

What made you decide to be a BankSouth Mortgage Loan Officer?

I took the leap into the mortgage industry immediately after the housing market crash of 2009. Drawn by the desire to help people accomplish their goals of home ownership, I figured the market could only go up from there… and it sure did!

What accomplishments you’re most proud of?

I am most proud of establishing long standing relationships with real estate agents and clients and increasing my sales volume year after year.

What makes you different than others in your profession?

By employing a hands-on approach, open communication, customer service excellence, and efficiency, I believe in treating every client like they’re my only client. At the end of each transaction, I want everyone to feel knowledgeable and confident in their financing and decision-making.

What do you enjoy doing on weekends?

I enjoy walking my Goldendoodles, Scout and Wallace, playing tennis, and trying new restaurants in Atlanta with my husband, Joe.

Bio of Jessica Bernstein

Jessica has been in the mortgage industry for 15 years. Her consistent communication and diligence lay the foundation for a phenomenal customer experience. Jessica is known for her quick response times and easy-going demeanor. She strives to put each buyer in a loan that fits not just their current situation but one that will best suit their future needs as well. She especially enjoys working with first-time home buyers, teaching them about mortgages and making sure they feel comfortable during each step. She aspires to make the process as minimally stressful as possible and provides individualized support to her clients as needed.

Carol Schretter to receive Georgia DCA 2025 Homebuyer Advocate Award
November 14, 2025
Kim Nelson Named to HousingWire’s 2025 "Women of Influence" List
July 1, 2025
BankSouth Mortgage's Savannah Branch Voted "Best Mortgage Lender" by Readers of Best of Savannah Homes
March 28, 2025

What Customers Say About Jessica Bernstein

5
Ratings
377
Total Reviews

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D
Devin Krecl
Posted on December 20, 2025
5.0
Jessica and her team have taken care of us since 2016 when we purchased our first home. We have done many refinances and additional purchases since then. Could not think of a better group to work with!
M
Mark Mcclintock
Posted on December 18, 2025
5.0
Jessica and the entire BankSouth team were amazing throughout our entire home purchasing experience. Top notch professionals in every category. They stayed in constant communication with us and let us know exactly what we needed in order for the closing to go smoothly. I’d highly recommend working with Jessica and her team for your home purchasing needs!
S
Sandy Lawrence
Posted on December 17, 2025
5.0
I high recommend Jessica Bernstein, if you are considering purchasing a new home or refinancing she is absolutely amazing Loan Officer. Jessica has amazing knowledge to give her clients all options to make the loan approved. Sandy Lawrence Dorsey Alston Realtors Buckhead Office. Please call her you will not be disappointed.
D
Devon Ryan
Posted on December 9, 2025
5.0
Jessica and her team are world class professionals. We were under tight timelines and they supported us no matter what.
L
Lisa Simon
Posted on November 18, 2025
5.0
Jessica was wonderful to work with…making the whole process so much easier. I would highly recommend her and her team!
M
Maria Marshall
Posted on October 26, 2025
5.0
Jessica is an exceptional lender—knowledgeable, detail-oriented, and a great communicator. She’s patient and trustworthy, making every transaction seamless from start to finish.
M
Melissa Vann
Posted on October 22, 2025
5.0
Jessica and her team are incredible! This was my first time buying a home and Jessica was available to me from start to finish. I felt incredibly cared for and confident throughout the process because of Jessica and her team. Thank you, Jessica!
K
Kathy Ghirardini
Posted on September 13, 2025
5.0
Jessica and her team at BankSouth Mortgage are top notch. I never hesitate referring my clients to her as I know she will do an outstanding job!
E
Elisabeth Ayres
Posted on August 19, 2025
5.0
Jessica makes it so easy for my clients to get pre-qualified. Then qualification to closing in 3 weeks! She is wonderful!
H
Hannah Foster
Posted on July 3, 2025
5.0
Jessica is incredible! The process was quick and painless thanks to her being helpful and proactive in communication. I highly recommend Jessica Bernstein/BankSouth for home mortgage lending!
N
Nicole Rolland
Posted on June 29, 2025
5.0
Jessica and her team were very helpful and informative. All of my questions were answered in a timely manner and I with great communication.
N
Nicole Rolland
Posted on June 25, 2025
5.0
Working with Jessica and her team was such a great experience! They were very quick to respond and always available to answer my questions. As a first time homebuyer I would highly recommend Jessica!
V
Valerie Holladay
Posted on June 12, 2025
5.0
This is our second time working with Jessica and it was another great experience. She is incredibly knowledgeable and helpful (especially when our realtors were not helpful at all)! 10/10 would work with Jessica again and again!
B
Brian Shanahan
Posted on June 11, 2025
5.0
Jessica was very helpful with our first time home buying process!
C
Corinne Shanahan
Posted on June 9, 2025
5.0
We were more than delighted with the help and service from Jessica and Bank South throughout our home-buying process. We are first time homebuyers and Jessica kept us informed every step of the way, from just looking to finding the perfect one. We felt like we were her only customers throughout the whole journey. We’re happy to have our new home but we are going to miss working with Jessica!
C
Corinne Shanahan
Posted on June 9, 2025
5.0
We were more than delighted with the help and service from Jessica and Bank South throughout our home-buying process. We are first time homebuyers and Jessica kept us informed every step of the way, from just looking to finding the perfect one. We felt like we were her only customers throughout the whole journey. We’re happy to have our new home but we are going to miss working with Jessica!
P
Paul Van Slyke
Posted on June 4, 2025
5.0
Quick responses and helpful, friendly demeanor. Very smooth process.
P
Paul Van Slyke
Posted on May 30, 2025
5.0
Jessica was fast, responsive and pleasant and our closing went very easily.
E
Eric Woodard
Posted on April 15, 2025
5.0
Jessica and her team were absolutely incredible to work with! They were able to help us with some curveballs and were overly communicative about the process and next steps. Her and her team were very responsive to all of our questions. I would 100% work with her again.
M
Mike Savarie
Posted on February 11, 2025
5.0

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