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Cyndi Eber
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Q&A with Cyndi Eber

What made you decide to be a BankSouth Loan Officer?

When I bought my first home at age 21, I got along with my loan officer so well that he asked me if I wanted a job there (I was not happy with my current job as a dental assistant). I started working there a month later. So, I guess my career chose me!

What makes you different than others in your profession?

I have been in the mortgage business for 36 years. I started as a loan processor, then underwriter and after 10 years in the business decided to move to loan officer, which I enjoy the most.

What are significant drivers that motivated you to learn your profession?

I really enjoy helping people with the dream of homeownership. It’s so fulfilling to get to know my clients and make new friends during the process. You learn so much about people in this job.

Bio of Cyndi Eber

Cyndi Eber started in the mortgage industry in 1986. She brings more than 31 years of industry experience and mortgage knowledge to BankSouth Mortgage, having also worked in the industry as a processor and underwriter.


Awards

Mortgage Market Interest Rates

Interest rates for mortgages can vary significantly from one borrower to the next based on the specific details of the transaction. Some of the main factors that affect the interest rate are credit score, down payment or loan-to-value, the type of mortgage, and how long the interest rate is locked.

The information below depicts average rates on a national level. These rates are not specific to BankSouth Mortgage but are provided to give a general idea of where rates are nationally for different loan types. This information is calculated from actual locked rates with customers across 35% of all mortgage transactions nationwide.

Information in this chart is for illustrative purposes only and is not intended as an advertisement. This is not a commitment to lend and does not guarantee the availability of any particular product or interest rate. Rates/terms illustrated in the chart may not be available through BankSouth Mortgage. Rates and information in this chart are powered by OBMMI™ (“Optimal Blue Mortgage Market Indices”). The OBMMI™ methodology takes the average rate of all appropriate interest rates locked through the Optimal Blue, LLC (“Optimal Blue”) product and pricing engine (“PPE”) on a given day. No adjustments to the rates that account for buy-up or buy-down decisions made by individuals are performed. These indices leverage data from Optimal Blue PPE lock requests (approximately 35% of all locks nationwide) aggregated daily and updated nightly with the previous day’s locks. Weekends and holidays are excluded. All applicable product types are included unless otherwise specified. The content contained on this chart is that of Optimal Blue and may change at any time without notice. Optimal Blue makes commercially reasonable efforts to provide reliable information, however it does not guarantee that the information is accurate, current, or suitable for any particular purpose. In addition, this content is, therefore, provided on an “as is” basis and Optimal Blue makes no warranty, guarantee, or promise, concerning the accuracy or timeliness of indices listed and maintained by Optimal Blue nor is Optimal Blue responsible in any manner for any damages whether direct, indirect, special, or consequential, howsoever caused, arising out of use of this web site, or reliance on the information it contains.

What Customers Say About Cyndi Eber

4.82
Ratings
136
Total Reviews
Powered by Experience.com
K
Katherine E M
NORTH AUGUSTA - SC
Posted on April 14, 2024
5.0
verified-review
We began working with Cyndi as a local lender for our recent home purchase and had a great experience. We often wouldn't be able to get in contact with the other lender we had considered, but Cyndi was always very responsive with text, calling, emails. She helped us navigate our unique situation and we needed more guidance as first time home buyers. Overall, a great experience and we would definitely recommend Cyndi to anyone. :)
S
Sean K M
MARTINEZ - GA
Posted on February 5, 2024
5.0
verified-review
Cyndi was helpful and informative. She even came to the closing in case we had any questions.
M
Ma G J D R
GROVETOWN - GA
Posted on January 16, 2024
5.0
verified-review
Cyndi has been so wonderful during the entirety of our application. Her expertise made everything a smooth process. Thank you Bank South, it has been a pleasure working with all of you!
R
Robert L P I
GROVETOWN - GA
Posted on December 25, 2023
5.0
verified-review
The professionalism and efficiency that was displayed in this transaction was awesome!!
Reply from Cyndi Eber
Thank you very much for your kind words and the perfect rating! I'm thrilled to hear that the professionalism and efficiency of our team at BankSouth Mortgage met your expectations. That's always our goal. We look forward to working with you again. Regards, Cyndi Eber.
K
Kathy S R
TOPTON - NC
Posted on November 17, 2023
5.0
verified-review
Cyndi is my go to Mortgage Lender because of the level of service but most of all the trust I have with her to get the job done!
Reply from Cyndi Eber
Thank you so much for your generous review, Kathy. It's a pleasure to be your go-to mortgage lender and I'm thrilled that you trust in my ability to get the job done. Your satisfaction is my top priority at BankSouth Mortgage. I look forward to working with you again in the future. Best, Cyndi Eber.
C
Carol A C
THOMSON - GA
Posted on November 4, 2023
5.0
verified-review
Cyndi was always available. Answered all my questions. When we came to a bump she was very kind and really helped smooth it out. Buying a home can be very stressful. Cyndi made my forever home purchase a team effort.
Reply from Cyndi Eber
I truly appreciate your kind words, Carol! I am thrilled to hear that you found our home buying process to be a team effort. It was my pleasure to help ease any stress and smoothing out any bumps along the way. Thank you for your trust and for taking the time to give me and BankSouth Mortgage such a stellar rating. I hope you enjoy your forever home!
Y
Yolanda N C
EVANS - GA
Posted on October 1, 2023
5.0
verified-review
Cyndi was amazing and a pleasure to work with. She mad this transition smooth as possible. Thank you Cyndi for everything.
Reply from Cyndi Eber
I'm absolutely thrilled to hear that you had a smooth transition, Yolanda! It was such a pleasure working with you. My main goal at BankSouth Mortgage is always to make the process as seamless as possible for our clients, and I'm so glad that I was able to do that for you. Thank you so much for your kind words and the 5-star rating. It truly means a lot. Wishing you all the best! - Cyndi Eber
A
ALEXANDRA A
AUGUSTA - GA
Posted on August 30, 2023
5.0
verified-review
I’m a repeat customer and the experience was great each time. I used the app to send in all my information. The app allowed me to see where was in the process and all the information in one place. When I had additional questions, I emailed or called and received replies quickly. Using Cyndi and her team really simplified the home buying process for me.,
Reply from Cyndi Eber
Hey Alexandra, Thank you so much for your wonderful review and for your continued trust in me and the team at BankSouth Mortgage. I'm glad that you found our app user-friendly and helpful in managing your home buying process. It's designed exactly for that - to make our clients' experience easier and more efficient. Remember, we are always here for your mortgage needs. If you have further questions in the future, don't hesitate to reach out via email or a phone call. Again, thank you and we look forward to assisting you again in the future. Best regards, Cyndi Eber BankSouth Mortgage
K
Kyshia C
AUGUSTA - GA
Posted on July 13, 2023
5.0
verified-review
Cyndi and her team were efficient, pleasant and professional. I never had to worry about what was needed or expected of me. The communication was always clear. Great experience!
B
Brett W
GROVETOWN - GA
Posted on April 28, 2023
5.0
verified-review
Cyndi did an excellent job.

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