Cyndi Eber
Senior Loan Officer
Q&A with Cyndi Eber
What made you decide to be a BankSouth Loan Officer?
When I bought my first home at age 21, I got along with my loan officer so well that he asked me if I wanted a job there (I was not happy with my current job as a dental assistant). I started working there a month later. So, I guess my career chose me!
What makes you different than others in your profession?
I have been in the mortgage business for 36 years. I started as a loan processor, then underwriter and after 10 years in the business decided to move to loan officer, which I enjoy the most.
What are significant drivers that motivated you to learn your profession?
I really enjoy helping people with the dream of homeownership. It’s so fulfilling to get to know my clients and make new friends during the process. You learn so much about people in this job.
Bio of Cyndi Eber
Cyndi Eber started in the mortgage industry in 1986. She brings more than 31 years of industry experience and mortgage knowledge to BankSouth Mortgage, having also worked in the industry as a processor and underwriter.
Awards
Mortgage Market Interest Rates
Interest rates for mortgages can vary significantly from one borrower to the next based on the specific details of the transaction. Some of the main factors that affect the interest rate are credit score, down payment or loan-to-value, the type of mortgage, and how long the interest rate is locked.
The information below depicts average rates on a national level. These rates are not specific to BankSouth Mortgage but are provided to give a general idea of where rates are nationally for different loan types. This information is calculated from actual locked rates with customers across 35% of all mortgage transactions nationwide.
Information in this chart is for illustrative purposes only and is not intended as an advertisement. This is not a commitment to lend and does not guarantee the availability of any particular product or interest rate. Rates/terms illustrated in the chart may not be available through BankSouth Mortgage. Rates and information in this chart are powered by OBMMI™ (“Optimal Blue Mortgage Market Indices”). The OBMMI™ methodology takes the average rate of all appropriate interest rates locked through the Optimal Blue, LLC (“Optimal Blue”) product and pricing engine (“PPE”) on a given day. No adjustments to the rates that account for buy-up or buy-down decisions made by individuals are performed. These indices leverage data from Optimal Blue PPE lock requests (approximately 35% of all locks nationwide) aggregated daily and updated nightly with the previous day’s locks. Weekends and holidays are excluded. All applicable product types are included unless otherwise specified. The content contained on this chart is that of Optimal Blue and may change at any time without notice. Optimal Blue makes commercially reasonable efforts to provide reliable information, however it does not guarantee that the information is accurate, current, or suitable for any particular purpose. In addition, this content is, therefore, provided on an “as is” basis and Optimal Blue makes no warranty, guarantee, or promise, concerning the accuracy or timeliness of indices listed and maintained by Optimal Blue nor is Optimal Blue responsible in any manner for any damages whether direct, indirect, special, or consequential, howsoever caused, arising out of use of this web site, or reliance on the information it contains.
What Customers Say About Cyndi Eber
140
Total Reviews
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Betty Burnett
Posted on July 25, 2024
BankSouth Mortgage is awesome! Cyndi Eber and her team have been very helpful throughout my entire home buying process. Cyndi gets the job done in a timely manner. Cyndi is very professional and caring. She always answers questions and kept me motivated. Thank you so much Cyndi and team for everything. I am a Homeowner 🎉! I strongly recommend Cyndi Eber at BankSouth Mortgage!
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Ehrin Fairey
Posted on July 16, 2024
Cyndi is a wonderful loan officer! She really cares about her clients and ensures their best interests are in mind. She helped make sure that we got a good rate, limited our out-of-pocket costs, and ran multiple scenarios to help ensure we had a payment that worked well for us. She was already quick to respond and call us when it was something that was time sensitive. We were able to close on our home in just under three weeks which is an amazing timeline for a VA loan. Thanks again to Cyndi and her team!!
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Darrell R Morris
Posted on April 23, 2024
Cyndi and her team were very responsive to my questions and helped make the entire process go smoothly.
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Katherine E Menter
Posted on April 14, 2024
We began working with Cyndi as a local lender for our recent home purchase and had a great experience. We often wouldn't be able to get in contact with the other lender we had considered, but Cyndi was always very responsive with text, calling, emails. She helped us navigate our unique situation and we needed more guidance as first time home buyers. Overall, a great experience and we would definitely recommend Cyndi to anyone. :)
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Sean Kevin Mongan
Posted on February 5, 2024
Cyndi was helpful and informative. She even came to the closing in case we had any questions.
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Ma Gicelleanne Joy D Ramos
Posted on January 17, 2024
Cyndi has been so wonderful during the entirety of our application. Her expertise made everything a smooth process. Thank you Bank South, it has been a pleasure working with all of you!
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Robert L Pulliam III
Posted on December 25, 2023
The professionalism and efficiency that was displayed in this transaction was awesome!!
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Benjamin Burks
Posted on December 21, 2023
Overall pleasant experience, glad I had Cyndi to walk me through the entire process.
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Ontario N Johnson
Posted on December 19, 2023
Locked me in and completed service was very quick.
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Kathy S Rawls
Posted on November 17, 2023
Cyndi is my go to Mortgage Lender because of the level of service but most of all the trust I have with her to get the job done!
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Carol Ann Collins
Posted on November 4, 2023
Cyndi was always available. Answered all my questions. When we came to a bump she was very kind and really helped smooth it out. Buying a home can be very stressful. Cyndi made my forever home purchase a team effort.
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Yolanda N Carter
Posted on October 1, 2023
Cyndi was amazing and a pleasure to work with. She mad this transition smooth as possible. Thank you Cyndi for everything.
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ALEXANDRA ABRAHAM
Posted on August 30, 2023
I’m a repeat customer and the experience was great each time. I used the app to send in all my information. The app allowed me to see where was in the process and all the information in one place. When I had additional questions, I emailed or called and received replies quickly. Using Cyndi and her team really simplified the home buying process for me.,
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Hunter E Martenn
Posted on August 17, 2023
Cyndi walked me through the whole process and explained anything I had questions about. They completed my loan process in a reasonable amount of time. She continued to follow up with GA Dream (a 1st time homeowner program) almost daily when they were dragging their feet. She got me the lowest rate that I could get. Overall, I am happy with BankSouth and Cyndi.
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Kyshia Carey
Posted on July 13, 2023
Cyndi and her team were efficient, pleasant and professional. I never had to worry about what was needed or expected of me. The communication was always clear. Great experience!
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Grant McClellan Long
Posted on June 29, 2023
Thank you for excellent service.
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Jeffrey Mayolo
Posted on June 22, 2023
Cyndi and BankSouth were great, the whole process was stress free and they were helpful with everything along the way for a first time buyer!
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Sloan Battle
Posted on June 9, 2023
Cyndi Eber was extremely helpful and responsive during my loan process and I would definitely go through with them again.
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Falesha Rivera
Posted on May 21, 2023
Bank South Mortgage was very quick with meeting the closing date. Cyndi kept me informed every step of the way.
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Brett Wiliford
Posted on April 29, 2023
Cyndi did an excellent job.
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