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Jenny Terrell

Jenny Terrell

VP, Loan Officer & Producing Production Manager

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Bio of Jenny Terrell

Jenny Terrell is an accomplished mortgage loan officer who made Athens home in 1996 by attending the University of Georgia and deciding she never wanted to leave.  Jenny holds a Bachelor of Arts degree from UGA.  Prior to her mortgage career, you might have heard Jenny's voice as a morning radio host on the much-loved Athens station, Magic 102.1.

What Customers Say About Jenny Terrell

5
Ratings
28
Total Reviews

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Ibehtte Rosio Mazariego
Posted on April 25, 2024
5.0
My experience was great! They took their time and answered all of my questions. They were patient with me! They also helped us get a great deal with our home mortgage.
Reply from Jenny Terrell
Thanks so much, Ibehtte! It's feedback like yours that reminds me why I do what I do. If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing BankSouth Mortgage and for leaving such a wonderful review.
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Billy Tyler Nix
Posted on April 23, 2024
5.0
Jenny is the best
Reply from Jenny Terrell
Thank you, Billy! It was a pleasure helping you guys with your mortgage. Congratulations on your new home!
C
Christopher Lenear
Posted on April 17, 2024
5.0
Jenny helped make the entire process as smooth and easy as possible.
Reply from Jenny Terrell
I'm so happy to hear that you found the process smooth and easy, Chris. It was my pleasure to guide you through it. I'm always here to help if you have future mortgage related questions. Thank you for choosing BankSouth Mortgage and for your generous rating!
M
Mark Thomas Lawrence
Posted on April 8, 2024
5.0
Jenny was great to work with. Very responsive and on the ball!
Reply from Jenny Terrell
Thank you, Mark, for your wonderful review! I'm glad to hear you had a positive experience. I always strive to be responsive and efficient in providing the best possible service. Your feedback truly means a lot. Looking forward to assisting you again with any future needs at BankSouth Mortgage.
M
Michael Rabbitt
Posted on April 5, 2024
5.0
Jenny and her team at BankSouth did a great job communicating through the mortgage process. Even after hours, she was available through email and text to get me answers to questions we had throughout.
Reply from Jenny Terrell
I'm thrilled to hear that you had a positive experience with our mortgage process, Michael, and appreciate your kind feedback. My team and I strive to provide a seamless and efficient service to our customers, even after hours. Your satisfaction is our top priority. Thank you for choosing BankSouth Mortgage. We look forward to serving your future financial needs!
M
Morgan Elizabeth Lawrence
Posted on April 4, 2024
5.0
Jenny was incredibly helpful and very communicative. She made everything easy and stress-free.
Reply from Jenny Terrell
Thank you so much for your kind words, Morgan! I'm thrilled to hear that your experience with me at BankSouth Mortgage was stress-free and easy. I strive to provide the best experience for my clients and your feedback truly made my day. Please don't hesitate to reach out if you need anything in the future!
S
Sarah Hubbard
Posted on February 20, 2024
5.0
Communicative and kind when answering questions. Was on top of everything making the process seamless and with as little stress as buying a house can be. Jenny is the best.
Reply from Jenny Terrell
Thank you so much for your kind words, Sarah! I'm thrilled to hear that you had a stress-free experience buying your house. It's always my top priority to keep my clients informed and make the process as seamless as possible. I truly appreciate your 5-star review and your recognition. It was a pleasure working with you. Thank you for choosing BankSouth Mortgage.
J
Jason Hubbard
Posted on February 8, 2024
5.0
Jenny was great throughout the whole process.
Reply from Jenny Terrell
Thank you so much for your kind words and high rating, Jason. I'm glad to hear that your experience with us at BankSouth Mortgage was a positive one. It was a pleasure working with you throughout the process. I'm here anytime you need assistance in the future. Best, Jenny Terrell.
J
Jason Miller
Posted on February 1, 2024
5.0
Professional. Quick responses. Would give 10 out of 10. Recommend highly! She made the whole process seamless.
Reply from Jenny Terrell
Thank you, Jason! It was a pleasure helping you with your mortgage. Your recommendation means a lot to me. Thank you for choosing BankSouth Mortgage, and for your trust in me!
K
Katherine Munden-Dixon
Posted on January 15, 2024
5.0
Jenny walked us through all of our mortgage options and answered our many questions quickly and kindly. We really felt that she had our best interests and fully supported us as we navigated a challenging real estate market.
Reply from Jenny Terrell
It was a pleasure to help you with your mortgage, Katherine! Thanks for your kind review and for sticking with me through a lengthy home search for your family. So glad your patience paid off! Please stay in touch and let me know if I can help in any way moving forward.
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Ryan Swingle
Posted on December 9, 2023
5.0
Great job and easy to work with!
Reply from Jenny Terrell
I'm truly delighted to hear about your positive experience, Ryan! It's been a pleasure working with you and I'm glad that you found the process smooth. Your kind words and high rating are greatly appreciated. Please don't hesitate to reach out if you need assistance in the future. Thank you for choosing BankSouth Mortgage! - Jenny Terrell
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Ryan Swingle
Posted on December 9, 2023
5.0
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Sarah Hoffman
Posted on December 8, 2023
5.0
Jenny at BankSouth made being a first time home buyer a wonderful experience. She was readily available to answer any questions I had, and walked me through every step of the process.
Reply from Jenny Terrell
Thank you so much, Sarah, for your kind words and a perfect rating! I'm thrilled to hear that your first-time home buying experience was a positive one. I strive to make the process as smooth and understandable as possible, and I'm glad that was your experience. Remember, I'm here if you ever have any more questions or need further assistance in the future. Enjoy your new home! Best, Jenny Terrell.
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Cristiane Barbosa de Lira
Posted on October 30, 2023
5.0
Jenny Terrell went above and beyond to help us purchase the perfect home. She prepared documents during the weekend and, sometimes, later at night. She was very responsive, approachable, nice, and professional. We heard several horrible stories about lenders, but we are glad to say that we have a completely different story to say about our experience: we felt supported and cared for, and we highly recommend her services.
Reply from Jenny Terrell
Thank you so much, Cris, for your heartfelt review and 5-star rating. I'm thrilled to hear that you felt supported and cared for throughout the home purchasing process. My goal is always to ensure my clients have the best experience possible, and sometimes that means working outside "bankers hours". I'm glad your experience with BankSouth Mortgage was a positive one, and I appreciate your high recommendation. Thank you once again for entrusting me with your home loan. If you ever need assistance in the future, please don't hesitate to reach out. - Jenny Terrell
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lynnhughes
Posted on January 2, 2023
5.0
Jenny has been my lender on two separate occasions, both a new mortgage and a refinance. In both instances the process went smoothly and quickly. She made the process so simple!
T
Tyler H
Posted on August 9, 2022
5.0
We started working with Jenny and Danielle to buy our first home beginning in March of 2022, and although the housing market didn't cooperate for a while, we couldn't have asked for better support from their team. Jenny was easy to get in touch with and talked us through financial questions and concerns multiple times, and Danielle was always quick to give detailed and informed responses when we had questions about our mortgage application or working out costs. We received consistent status updates from the team as we approached closing, and because of their diligence in collecting documents and information from us up front, underwriting went through without a hitch. Our closing attorney even mentioned being impressed with how quickly he received information from the BOE team on closing day. We couldn't be happier with our experience, and would recommend that anybody who needs a lender reach out to Jenny.
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Anna Potter
Posted on February 2, 2022
5.0
Jenny, Danielle, and their team helped my husband and I purchase our first home. From start to finish, they worked to find the best solution for us. They ran what seemed like endless scenarios to help us understand what would be best for us in the short run and the long run. They were patient with any and all questions I had. They were quick to respond and I felt confident that I was getting a well researched and vetted answer every time. In addition to helping with mortgage specific questions, they helped suggest possible agreement terms that could make our offers more attractive to sellers. In the back and forth negotiations of our purchase, they caught a few opportunities to make sure we were getting the most out of the deal as possible! There were no surprises along the way and when it was time for closing, I felt 100% confident that I had gone the best route with their help and guidance. I would recommend them to any home buyer whether it's their first or fiftieth home! Seriously, give them a call!
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Chelsea B
Posted on June 8, 2021
5.0
Jenny was very responsive, knowledgeable and helpful, which was exactly what I needed as a first-time homebuyer. She and her team were also very efficient and fast, which helped me to be competitive in a tough market. Highly recommend!
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sqgiraudo
Posted on January 28, 2021
5.0
They were extremely helpful. Making the process easy and always ready to answer our calls. I will recommend them without hesitation, they were wonderful to work with them and a pleasure to deal with them
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Lori Tiller
Posted on January 15, 2021
5.0
Jenny and her team at BOE made refinancing our home an easy and wonderful decision. She returns phone calls and emails promptly and manages the process completely. This is the second time we have used Jenny's services and I recommend her to anyone who asks!

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