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Laura Brown

Laura Brown

VP, Sr. Loan Officer

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Q&A with Laura Brown

What made you decide to be a BankSouth Loan Officer?

From a young age, I always knew I wanted to help people. I was just not sure how.
When I started in the mortgage industry back in 1992, I quickly learned that what we offered was much more than a transaction.
I was helping real people and their families be able to change their lives by owning a home where memories are made and cherished.

If you could be anywhere than your home state, where would you want to be? Why?

The beach! You realize how small you are when you are looking at how vast the ocean is and it brings me peace. It’s definitely my happy place!

What is something most people don't know about you?

One thing people don’t know about me is that I am adopted (so was my younger sister).
I was extremely fortunate to be raised by the 2 people I admired the most, my mom and dad (they are both passed away now).
The lessons of life they taught me along with the great example they showed of what it takes to have a lifetime successful marriage, I will always cherish.

What professional awards have you received in your field?

2019 BankSouth Mortgage Chairman’s Award which is given to the professional whose leadership and individual contributions are essential to the sustainable success of the enterprise.
2020 Obie Award for Mortgage Professional of the Year.
2021 Emerald award winner from Mortgage Bankers Association of Georgia (closed minimum $100 million in volume and member of MBAG)

Bio of Laura Brown

Laura Brown, originally from Rome, Georgia, graduated with a Bachelor’s degree in Finance from Jacksonville State University. Laura has over 31 years of mortgage industry experience and specializes in conventional, FHA, and VA loans. She also has extensive experience working with first-time homebuyers and those purchasing new construction. Laura truly cares about her clients and loves being able to help them achieve their dream of homeownership. She does not look at her clients as a single transaction but as an opportunity to connect and become a trusted financial advisor to those she works with. Laura aims to provide a personalized and professional experience that exceeds clients’ expectations. She also concentrates on fully educating her clients on the home-buying process so that all guesswork is eliminated. Laura resides in Gwinnett with her husband, Bo, and their dogs, Rascal and Pepper. She has a huge heart for animals and is a member of the North Metro First Baptist Church.

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Awards

What Customers Say About Laura Brown

4.8
Ratings
952
Total Reviews

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T
Tammie Lowe
Posted on December 20, 2024
5.0
William Riley and the Brown Team were a breath of fresh air to work with. From beginning to end, the communication was great, and William worked tirelessly to get my client's loan to the closing table.
J
Jenielle Rowe
Posted on November 27, 2024
5.0
Where do I begin?? Bank south was truly amazing. There were super efficent and their communication was on point! Whenever they needed documentation from myself or my fiance, they made sure to communicate with the both of us and were clear with what was being requested. Any question we had was answered in a timely manner and they made sure to follow up with us at every turn. The website they used to have of e-sign and upload our documents was so easy to use and it made our closing process so easy. I would love to do business with them again. My fiancé and I are in our new home and loving how easy the transition was to becoming new homeowners for the very first time and during the holidays no less! I want to thank Laura, Nic, William and the entire Brown team at Bank south, thank you all so much! 
J
Javaughn Jones
Posted on October 21, 2024
5.0
I didn’t know a mortgage transaction could be so smooth. The team actually cares and takes the time to actually work with you rather than just trying to get you into a loan.
J
Jay
Posted on October 19, 2024
5.0
This is a great company with a great group of people that made this process a breeze. I wasn't overwhelmed with paperwork and I was constantly updated throughout the process. Closing was fast and everything was well organized.
H
Hope Williams
Posted on October 12, 2024
5.0
Very informative and provided detailed explanations to all my questions and/or concerns.
M
Michael Boulware
Posted on October 9, 2024
5.0
I had an excellent experience working with the Brown Team at Bank South. As my lease was nearing expiration, I needed to expedite the closing process for a smooth transition to homeownership. The team assured me that they could make it happen, and they did within three weeks! Being a first-time homebuyer, the process was daunting, but the team's professionalism, responsiveness, and support made it much easier. They ensured that I understood each step, making the underwriting phase manageable. Special thanks to William Riley for his assistance in obtaining the necessary documentation for gift funds in the correct format. I am highly satisfied with Bank South and will recommend them to my family and friends.
N
Nikki R
Posted on October 9, 2024
5.0
It was great experience having the Bank South Mortgage team working along side of me. The communication between us was very clear; and they always had the time to respond to any of my questions or concerns. I was at ease during my closing; knowing that I was in the best hands. I can not thank them enough for their professionalism and kindness during my season of change.
B
Betty Mace
Posted on September 12, 2024
5.0
Laura Brown's team is Excellent!!! They were all on point! They kept me on point and updated. (Nic, William, and Kristan) Forgive me if I left anyone out!!! You all are wonderful! I am a happy customer!
K
Kimberly Cobbs
Posted on August 14, 2024
5.0
My experience with Banksouth was nothing short of amazing! Everyone involved was kind and helpful. Anything I needed they were always a call or email away.
J
Jonathan Carmack
Posted on May 6, 2024
5.0
Had an easy time getting through the mortgage process and getting to closing. After dealing with some other banks on previous houses I've bought, this was MUCH easier to deal with.
L
Lisa Bowie
Posted on April 29, 2024
5.0
The quickness of the process.
G
Germaine Andrews
Posted on April 20, 2024
5.0
It would have been better if William Riley had been a better commentator. During most communications with William it seemed like he was unsure and distracted. Communications seemed vague.
P
Patrice Adams
Posted on April 16, 2024
5.0
My experience was awesome. The process was smsmooth and efficient. Thank you Laura Brown and team for partnering with me through this journey.
K
Kameryn Shargois
Posted on April 14, 2024
5.0
During my home buying process, this BSM was very helpful and communicated with every step of the way. The process was seamless and there were no delays. I appreciate all the hard work from everyone. Thank you
E
Esther Paul Isang
Posted on April 8, 2024
5.0
it was fast and easy with clear communication, and step-by-step solutions to any questions I had
S
ShaShona Mosley
Posted on April 7, 2024
5.0
Excellent team!
N
Natasha Floyd
Posted on April 2, 2024
5.0
I am a new Bank South mortgagor. I am thrilled to share my exceptional experience with Bank South Mortgage! From start to finish, my loan was closed in an impressive under 30 days, thanks to the tireless efforts of my dedicated personal loan officer Laura Brown and her Team. Throughout the process, I felt completely supported and heard, with all my concerns addressed promptly and professionally. I work for HUD and my FHA loan required a few more steps than normal. I was worried about delays in processing and being able to meet a tight deadline to vacate my current property. The team's diligence and expertise allowed me to sleep soundly at night, knowing my loan was in good hands. I want you to know that going forward I will highly recommend Laura Brown and her Team for a seamless and stress-free mortgage experience! UPDATE: I was faced with an unexpected emergency and needed to close on my home earlier than expected. Laura Brown and her Team went above and beyond to make it happen! Despite the tight deadline, they worked tirelessly to expedite the process and ensured a smooth closing. Thanks to their exceptional service and dedication, I was able to finalize my home purchase ahead of schedule. I'm truly grateful for their help in a time of need.
N
Natasha Floyd
Posted on March 27, 2024
5.0
My name is Natasha and I am a new Bank South mortgagor. I am thrilled to share my exceptional experience with Bank South Mortgage! From start to finish, my loan was closed in an impressive under 30 days, thanks to the tireless efforts of my dedicated personal loan officer Laura Brown and her Team. Throughout the process, I felt completely supported and heard, with all my concerns addressed promptly and professionally. I work for HUD and my FHA loan required a few more steps than normal. I was worried about delays in processing and being able to meet a tight deadline to vacate my current property. The team's diligence and expertise allowed me to sleep soundly at night, knowing my loan was in good hands. I want you to know that going forward I will highly recommend Laura Brown and her Team for a seamless and stress-free mortgage experience!
L
Lisa Robinson-Nieves
Posted on February 15, 2024
5.0
Banksouth Mortgage The Brown Team is an awesome team. They follow up and is superb with transparency and effective communication. I would recommend them to anyone purchasing a home.
A
Althea Corbett-Akinkunmi
Posted on February 11, 2024
5.0
My experience was very positive. The communication was perfect and I felt that they had all my best interests at heart. I usually get stress out in situations like this but not this time!!! Thank you for everything!!!

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