You know, you always hear about how the loan process can be difficult to deal with. But Reina made it a great experience; always there to answer questions and concerns promptly. She made it a straightforward process. Now, for the hard part..moving!!
L
Luis Lazaro
Posted on September 11, 2024
5.0
As a first time home buyer, I couldn't have asked for someone better to work with. Reina was very attentive, no matter what time of day I had questions or needed guidance. Even when some quirks of our new condo building caused us to have to pivot halfway through the process, we were still able to keep to our original closing schedule with minimal stress for us, thanks to Reina and her team.
J
John Rodriguez Jr
Posted on August 19, 2024
5.0
Reina Bauer and her team at Bank South Mortgage are truly AWESOME and literally helped my most recent buyer through a very challenging transaction. Her communication is clear, she’s super responsive and always works to help find solutions. I highly recommend Reina to anyone looking for a mortgage loan!!!!!
J
Joseph Collins
Posted on August 19, 2024
5.0
Recently had the pleasure of working with Reina Bauer for my first home purchase, and I cannot say enough about her exceptional service. Reina was incredibly responsive to any questions I had, no matter how large or small. She was always personable and friendly, yet maintained a high level of professionalism and knowledge throughout the entire process.
Reina truly put my mind at ease during what could have been a very stressful time. It genuinely felt like she was on my side, guiding me every step of the way. I am deeply grateful that she was the person helping me through this journey. Thank you from the bottom of my heart, Reina. You are truly an amazing person and professional!
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