Joy Brown

Thank you Bank South for making my dream come true owning my first home the was easy and simple thanks to Joy and her teams you guys were amazing and professional thank you so much you guys Rock

Joy and her team were exceptional and very informative. They explained every question we had and calmed every fear. Thank you so much for making this an easy process and transition into our new home.

I am a 1st time homebuyer and this process can be overwhelming if you don’t have the right team working with you.I cannot say enough wonderful things about the incredible Joy Brown at BankSouth! Joy is an absolute gem—warm, personable, and deeply knowledgeable with decades of experience in the mortgage industry. In a housing market as competitive and stressful as this one, she was truly a miracle worker. I was working with two Mortgage companies, unfortunately neither could offer a rate I felt comfortable with. I was growing increasingly frustrated—feeling like no one was really listening to me I was afraid I was going to be stuck with a bad deal. That all changed the moment I connected with Joy. She came highly recommended, and now I understand why! From our very first conversation, she truly listened to my needs and concerns, then rolled up her sleeves and got to work. She quickly provided me with a quote and took the time—real time—to walk me through every single number on the page. She explained everything thoroughly, ensuring I understood all the details and felt confident in my decisions. Joy’s warmth, kindness, and upbeat personality made the entire experience not only stress-free but actually enjoyable. Her team was just as amazing—professional, responsive, and genuinely caring. Even after the closing was complete, Joy continued to check in to make sure everything was going smoothly. That level of service is rare and so appreciated. If you’re looking for someone who will go above and beyond, treat you like a priority, and help you navigate the mortgage process with confidence and clarity, Joy Brown and the team at BankSouth are the way to go. I highly, highly recommend them!

Joy was with us every step of the way with our new home purchase. She went over and above to make sure that we qualified and kept me informed. She was also very responsive to all of my questions. Joy was a "joy" to work with!

Joy was amazing and guided us perfectly through the loan procesd

It was fantastic working with Joy Brown and her team - She made everything seamless and easy., She made the whole process smooth and stress free.

The mortgage process isn’t easy but Joy went above and beyond to make sure that I was able to get what I wanted! So happy in my new home and so so grateful to her and her team!

Joy Brown made my first time home buying experience seamless. She was always available to answer any questions I had and was very transparent through the whole process. It was a pleasure working with her.

Joy Brown made my first home buying experience very easy. She was always available and willing to explain any minute detail I had questions about and was very transparent throughout the whole process.

I have worked with Joy many times in the past and she is still the same Joy. Always informative, helpful and straightforward. She is easy to talk with and very responsive. All the good things you want in a loan officer are rolled into Joy!

Joy and her entire Team made this process great! Thank you. Patti Lee

Joy, Iva, and Teresa at BankSouth were great. They explained everything to me in detail and was also guiding me through the process. I had bought a home but years before so having them to help me all the way was amazing! I would recommend them to anyone looking to purchase a home!

Excellent service! Quick response and easy delivery of documents.

Joy and her team made the house buying process smooth

The whole team was awesome. They made this process soo smooth

The process was easy, pleasant and straightforward thanks to Joy Brown and her crew.

Joy brown and her team of southbank morgage are very well informed and experienced, they were also very patient with me. Very much recommend them.

Joy made this experience seamless. I am forever grateful for having the support I experienced with Joy and her team.