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Joy Brown

Joy Brown

VP, Sr. Loan Officer

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Q&A with Joy Brown

What do you enjoy doing on the weekends?

I love water, so more times than not you can find me at the lake or ocean!! Water is just so calming and peaceful, and I love sunrise and sunsets! My family is the most important thing to me, I have two grown children and three grandchildren that I could not live without!! I love sports, especially the Atlanta Braves and Georgia Bulldogs!!! I am born and raised here in Atlanta and have lived in Georgia my entire life.

Who is someone you admire and why?

My Dad, he worked three jobs to make sure that his family was taken care of. We never knew if we were rich or poor!

Flashback to when you were 10 years old. What do you want to be when you grow up? Why?

Hairdresser, I loved to play with my dolls and style their hair!

Bio of Joy Brown

Joy Brown has worked in the mortgage industry for 38 years. She began her career in 1980 as a processor and worked her way up thru processing to underwriting, and has been a loan officer since 2001. This wide range of experience makes her a true mortgage expert.

What Customers Say About Joy Brown

4.9
Ratings
515
Total Reviews

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A
April Onprasert
Posted on December 14, 2024
5.0
Joy and her team are hands down AMAZING. As a first time home buyer I had lots of questions and concerns. Joy walked me through each step of the process. She always answered my questions quickly. I couldn’t have asked for a better lender for this first home purchase.
E
Edward Wirthlin
Posted on November 30, 2024
5.0
Could not have made it through this process without joy and team
G
Grant norton
Posted on November 22, 2024
5.0
M
Melonie Collins
Posted on November 13, 2024
5.0
Thank you Joy!!
S
Sandy Gibson
Posted on November 7, 2024
5.0
Great communication. So easy to work with!!
A
Aisha Baaith Jeffries
Posted on October 28, 2024
5.0
We had an amazing experience with Joy and her team - Iva and Treva. They were all extremely knowledgeable and helpful. We felt supported every step of the way. Everything from start to finish was seamless - far better than we expected or imagined that such a huge undertaking would be. We are very grateful and would recommend them over and over again.
A
A B-J
Posted on October 27, 2024
5.0
We have nothing but good things to say about our experience with Bank South. Joy Brown and her team - Iva and Treva - were so easy to work with. They were patient and responsive. They were kind and professional. They made sure we understood the process and followed up with us regularly to ensure our closing went forward without any issues. They made an otherwise stressful process very manageable. Thank you, Joy and team, and that you, Bank South.
T
Thomas O'hanu
Posted on October 22, 2024
5.0
Joy, was so great through my whole experience, she was great in communicating and helping with anything I needed
P
Patricia Lucent
Posted on October 20, 2024
5.0
Joy Brown was so helpful. She gave me all the options and took the time to talk thru each of them until we got to the best one for me. She was always available to me via phone and email from first contact right thru closing day when I had to call her with a question. Very pleased. Will definitely recommend her!!
L
Lisa Sargent
Posted on October 18, 2024
5.0
Joy and BankSouth are incredible lenders. When my clients work with Joy, I KNOW they are getting to the closing table!! As an agent, this takes so much worry off my plate! All my clients rave about how wonderful and down to earth she is. Joy shares all their options with them and gets them what they need! Thank you Joy!!!
T
Thomas Ohanu
Posted on October 18, 2024
5.0
Joy was very helpful every step of the way!
K
Kent Givens
Posted on October 6, 2024
5.0
Stayed on top of the process, keeping us informed. Was available every time we had questions. Everything went very smooth.
C
CHRIS MCSWAIN
Posted on October 5, 2024
5.0
Joy Brown - an absolute "Joy" to work with. She was very helpful and quick to reply to each inquiry I had - which were many! Thank you Joy for making this such a smooth, enjoyable experience!
I
Ikpeaku Udom
Posted on October 5, 2024
5.0
They were very good to us
S
Steven Schwartz
Posted on September 24, 2024
5.0
Joy couldn't have been more helpful or available. She explained the process and documents clearly and her follow-up communication was excellent. I would highly recommend Joy and BankSouth Mortgage for anyone looking for a lender with high level service. Joy was with us every step of the way.
H
HUSSAIN REDDY AAVULA
Posted on September 19, 2024
5.0
All the process from day one to day close was very narrative and cooprative.
N
NIque White
Posted on September 17, 2024
5.0
Relocating to a new home for the very first time is truly a tremendous challenge. Ms. Joy Brown & her team made my moving experience feel like smooth sailing in the Bahama. They assisted me with all of my financial needs & explain everything to the letter. As a first-time home buyer, you want someone to help you through the hold process. Ms. Joy Brown & her team made me feel very comfortable as if I were one of their family members. Everything was done in a professional manor & whatever question I had or if there was a paragraph that I didn't understand, they made sure to put my mind was at ease. BankSouth Mortage is a great company, so whether you are a new home buyer or you are just interested in a personal loan, you should check out Ms. Joy Brown was always professional, very thorough, friendly and helpful.
L
Leland Martin
Posted on September 6, 2024
5.0
Joy was absolutely amazing and her team
R
Rick Law
Posted on August 21, 2024
5.0
Joy and her team were great to work with! Extremely knowledgeable and answered every question we had!
I
Ilker Kalali
Posted on August 19, 2024
5.0
Thank you for clear guidance and follow up in each step. Joy and her team are top class in the mortgage application journey. I would go back to her team for the next one as well.

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