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Joy Brown

Joy Brown

VP, Sr. Loan Officer

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Q&A with Joy Brown

What do you enjoy doing on the weekends?

I love water, so more times than not you can find me at the lake or ocean!! Water is just so calming and peaceful, and I love sunrise and sunsets! My family is the most important thing to me, I have two grown children and three grandchildren that I could not live without!! I love sports, especially the Atlanta Braves and Georgia Bulldogs!!! I am born and raised here in Atlanta and have lived in Georgia my entire life.

Who is someone you admire and why?

My Dad, he worked three jobs to make sure that his family was taken care of. We never knew if we were rich or poor!

Flashback to when you were 10 years old. What do you want to be when you grow up? Why?

Hairdresser, I loved to play with my dolls and style their hair!

Bio of Joy Brown

Joy Brown has worked in the mortgage industry for 38 years. She began her career in 1980 as a processor and worked her way up thru processing to underwriting, and has been a loan officer since 2001. This wide range of experience makes her a true mortgage expert.

Carol Schretter to receive Georgia DCA 2025 Homebuyer Advocate Award
November 14, 2025
Kim Nelson Named to HousingWire’s 2025 "Women of Influence" List
July 1, 2025
BankSouth Mortgage's Savannah Branch Voted "Best Mortgage Lender" by Readers of Best of Savannah Homes
March 28, 2025

What Customers Say About Joy Brown

4.9
Ratings
575
Total Reviews

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BirdEye.com
E
Erik Flores Arzate
Posted on January 15, 2026
5.0
She was great. Highly recommend her!
R
Rosalyn Flanagan
Posted on December 29, 2025
5.0
The experience was awesome! Things were explained to me very clearly and concisely. The teamwork was great!
D
Diane Britton
Posted on December 24, 2025
5.0
J
Joseph Ciulla
Posted on December 17, 2025
5.0
Joy was a "joy" to work with.
J
Jimmy Day
Posted on December 16, 2025
5.0
Joy couldn't have been more helpful and understanding of my specific mortgage needs. She was always available for questions and helped me to secure a mortgage that perfectly fit my circumstances. Thank you so much, Joy!
J
James Day
Posted on December 16, 2025
5.0
Joy was so incredibly helpful and such a pleasure to work with! Her knowledge and willingness to go the extra mile are second to none and sincerely appreciated!
D
Demaljah Jemison
Posted on December 15, 2025
5.0
Joy, Iva and Julie were fantastic to work with. They kept me in the loop of all important steps and documents and answered all of my questions with superb professionalism.
S
Sheila Rawlins
Posted on December 15, 2025
5.0
Joy keep me informed and updated as the loan process moved along. We closed on time and I would highly recommend Joy Brown.
J
Joseph Ciulla
Posted on December 13, 2025
5.0
Joy was a pleasure to work with.
D
Demaljah Jemison
Posted on December 11, 2025
5.0
Joy, Iva and Julie were outstanding! They took great care of me and walked me through the process every step of the way! They responded to all of my late-night emails, and they were just awesome to work with. Thank you, thank you, thank you!
D
Diego Rodriguez
Posted on December 10, 2025
5.0
We could not have had a better experience with our mortgage transaction. Joy Brown and her team are second to none. I would recommend them to family and friends in a heartbeat.
D
Diego
Posted on December 10, 2025
5.0
Joy Brown and her team are true professionals. We closed on our home very swiftly. It was a great experience to work with them.
C
Carlos Rodriguez
Posted on December 9, 2025
5.0
the whole staff that deal with our transaction was very professional and supportive, very communicative and considerate. We really had a great experience
A
Ana Velez
Posted on December 4, 2025
5.0
Very knowledgeable and great customer service.
B
Barbara Bajkowski
Posted on November 8, 2025
5.0
Joy, you made buying a new home so smooth. Thank you for all you did for us!
R
Rajeev Luthra
Posted on November 4, 2025
5.0
NA
T
Tammy Weniger
Posted on October 17, 2025
5.0
I have worked with Joy over the years on many deals and she is the consummate professional! She is a delight to work with and always easy to reach.
A
Ashley Owens
Posted on October 16, 2025
5.0
Working with Joy and her team at BankSouth was an absolute pleasure! The entire loan process went so much smoother than I ever expected. They worked tirelessly to make sure everything was in order and even managed to get me into my beautiful new construction home ahead of the anticipated closing date which is something I truly didn’t think would happen. On top of that, they offered a lender incentive that helped me secure an excellent interest rate below market rates, which was the cherry on top! Joy and her team were professional, responsive and genuinely cared about helping me close successfully. I’m so grateful for their dedication and highly recommend BankSouth to anyone looking for a lender that delivers on their word and goes above and beyond for their clients!
A
Ashley Owens
Posted on October 16, 2025
5.0
Working with Joy and her team at BankSouth was an absolute pleasure! The entire loan process went so much smoother than I ever expected. They worked tirelessly to make sure everything was in order and even managed to get me into my beautiful new construction home ahead of the anticipated closing date which is something I truly didn’t think would happen. On top of that, they offered a lender incentive that helped me secure an excellent interest rate below market rates, which was the cherry on top! Joy and her team were professional, responsive and genuinely cared about helping me close successfully. I’m so grateful for their dedication and highly recommend BankSouth to anyone looking for a lender that delivers on their word and goes above and beyond for their clients!
C
Cynthia Wright
Posted on October 11, 2025
5.0
I really apreciate all the work Joy did for us. She always ready to help! I really appreciate her help and kindness!!

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BankSouth Mortgage Company, LLC, NMLS #690971 is not a bank or other depository institution and is not FDIC-insured. BankSouth Mortgage Company, LLC is a wholly owned subsidiary of BankSouth, NMLS #688851, a federal savings bank and Member FDIC. Alabama Consumer Credit License #MC 21415 DBA LoanSouth Mortgage.