Cheryl Cloud
Senior Loan Officer
What Customers Say About Cheryl Cloud
15
Total Reviews
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Erin Yorston
Posted on February 25, 2025
Working with Cheryl was a great experience. She made us feel comfortable with the mortgage process as first time homebuyers. The process was easy and she walked us through every step, always checking in to see if we had any questions. She is patient, kind, knowledgeable and thorough.
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Erin Yorston
Posted on February 21, 2025
Cheryl has been an absolute pleasure to work with. She is thorough, informative and knowledgeable and was happy to explain everything and walk us through the process of getting approved for the mortgage of our first ever home. She made the process easy and comfortable. I would highly recommend Cheryl’s services!
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Carol Clark
Posted on February 19, 2025
Cheryl Cloud of BankSouth was on-task, professional and offered the best customer service! Her response time to my inquiries was quick; she would call if something urgent needed to be discussed; and she offered many different ways to communicate throughout the process: phone call, text, email and access to a 24/7 portal. Best of all she helped me navigate this process smoothly and successfully. It was a pleasure to work with Cheryl!
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Jennifer Calbert
Posted on January 22, 2025
Cheryl and her team were amazing through the entire process. They were so helpful and replied almost immediately to any of my questions. The process was seamless and stress-free. Their transparency and honesty were truly refreshing, and I felt confident that I was in good hands throughout the entire process. We had to make several last minute changes along the way, and Cheryl helped get us through it. I highly recommend Cheryl Cloud to anyone in need of a mortgage loan.
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Lauren Truran
Posted on December 20, 2024
Our mortgage broker was very knowledgeable and efficient. She kept us informed at all times and has a great personality to boot! I would definitely use her in the future when we need to do anything more financial.
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Courtney Cox
Posted on October 19, 2024
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Raul Moreira
Posted on October 7, 2024
Cheryl Cloud from Bank South Mortgage is a pleasure to work with. This was our 3rd mortgage she worked on with us and I couldn't ask for a better experience. She is on top of things, very knowledgeable, super helpful and gets it done. Highly recommend Cheryl.
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Donna Hayes
Posted on August 30, 2024
We would highly recommend Cheryl Cloud as a Bank South loan officer.
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Jeannie Hayes
Posted on August 28, 2024
We had a great experience with Cheryl. Thank you for everything !
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Ana Smith
Posted on July 24, 2021
Working with Cheryl helped us trust that BankSouth was the right lender for our new forever home.
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Tim Christian
Posted on July 24, 2021
I was considering using an online mortgage lender and I'm really glad I didn't. Cheryl was super responsive when needed, I got a great rate and then dropped to an even lower rate, and she saved me over $3500 when she noticed an error in the final numbers from the attorney's office. I would have never gotten that level of service or attention to detail with an online service. I HIGHLY recommend working with Cheryl and her team. She's been in the business for a really long time and knows how to get things done. I hope to never move again, but if I do, I'm calling Cheryl again!
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Kristal Greene
Posted on July 24, 2020
Cheryl is wonderful to work with and works hard to help you. Couldn't ask for better.
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Michael Redmond
Posted on July 24, 2020
Hands down the easiest mortgage process I've ever been involved in. Cheryl and the team were proactive, thorough and professional. Would highly recommend!
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Justin Edwards
Posted on July 24, 2020
Cheryl and her team were outstanding! They worked quickly to help pull our offer together, and worked to get us closed one week ahead of scheduled closing! Couldn't be happier with the process!
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Faye Pearson
Posted on July 25, 2019
Cheryl was great to work with!! She made the entire experience go very smooth and timely, it was a pleasure working with her and if we need another mortgage loan in the future we would not hesitate to call her !!
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BankSouth Mortgage Company, LLC, NMLS #690971 is not a bank or other depository institution and is not FDIC-insured.
BankSouth Mortgage Company, LLC is a wholly owned subsidiary of BankSouth, NMLS #688851, a federal savings bank and Member FDIC.
Alabama Consumer Credit License #MC 21415 DBA LoanSouth Mortgage.