Customer Reviews

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Joseph Schrank

Posted on December 20, 2024

5.0

Shannon was awesome the whole way!

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Tammie Lowe

Posted on December 20, 2024

5.0

William Riley and the Brown Team were a breath of fresh air to work with. From beginning to end, the communication was great, and William worked tirelessly to get my client's loan to the closing table.

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Vinay Amrit

Posted on December 19, 2024

5.0

Highly recommend Kristy Ragsdale and her team. The process and communication was as prompt and responsive.

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Alex Messinger

Posted on December 19, 2024

5.0

William was amazing to work with! He and his team made purchasing our home easy. We greatly appreciate his guidance and expertise.

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Philip Riekenberg

Posted on December 18, 2024

5.0

Cleveland was an attentive loan officer that went out his way to provide a quick and thorough service. Had some complications due to recent time spent overseas and we still managed to close in under 30 days. Friendly, efficient, and good at what he does. I highly recommend him if you looking in the Athens area.

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Kevin Watkins

Posted on December 18, 2024

5.0

I had great communication with Kristy with Bank South every step of the way. Everything went smoothly.

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Jennifer Morin

Posted on December 18, 2024

5.0

From start to finish, it was a smooth and efficient process. Preston and his team were very communicative and thorough with everything. It was a great experience.

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Raymond Morin

Posted on December 18, 2024

5.0

From start to finish, it was a smooth and efficient process. Preston and his team were very communicative and thorough with everything. It was a great experience.

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Chapelle Gomes

Posted on December 17, 2024

5.0

I had an excellent experience working with Ms Ragsdale. She was incredibly helpful throughout the entire process, always available to answer any questions I had, no matter how small. Her responses were prompt, clear, and thorough, which made the process much smoother. She was also patient and took the time to ensure I fully understood everything. Her knowledge and expertise were evident, and I truly appreciated her guidance. I highly recommend her to anyone in need of a dependable and knowledgeable loan officer!

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Mary Beth Daniel

Posted on December 16, 2024

5.0

We have known Jan for many years, as she has assisted several times with real estate loans over the years, and most recently in December 2024. She is responsive to questions, gives intense attention to details, and she made sure that everything went smoothly on closing day. So refreshing to be able to talk with Jan and her team, through the process, and not just through electronic means.

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Wayne Burke

Posted on December 16, 2024

5.0

Received threat not to close 4 days prior to close with BS having info for several weeks ( the processor).

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Carlos Ebner

Posted on December 16, 2024

5.0

Thank you Carol for all your help. This was my longest transaction as a Real Estate agent AND as a buyer (due to probate court process), but you and your entire team were there the whole time. Thank you very much for all your patience and sticking with me!

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Daniel Smith

Posted on December 15, 2024

5.0

It was great working with Brian!!! Very organized and great with his Communication.

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April Onprasert

Posted on December 14, 2024

5.0

Joy and her team are hands down AMAZING. As a first time home buyer I had lots of questions and concerns. Joy walked me through each step of the process. She always answered my questions quickly. I couldn’t have asked for a better lender for this first home purchase.

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Cameron Bland

Posted on December 13, 2024

5.0

Carol and her team delivered top notch customer service. From our first introduction through closing, Carol was incredibly easy to reach by phone or email and provided fast, insightful answers. As rates dropped near my closing date, her team was on top of the ball, working fast and diligently to float down my rate before locking in. Thank you again Carol, for your excellent communication and care throughout the process.

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Michael Johnson

Posted on December 12, 2024

5.0

Kristy made it easy for us first time home buyers to navigate the loan process

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Marvin Gomes

Posted on December 10, 2024

5.0

I had an excellent experience working with Ms. Ragsdale. She was incredibly helpful throughout the entire process, always available to answer any questions I had, no matter how small. Her responses were prompt, clear, and thorough, which made the process much smoother. She was also patient and took the time to ensure I fully understood everything. Her knowledge and expertise were evident, and I truly appreciated her guidance. I highly recommend her to anyone in need of a dependable and knowledgeable loan officer! *Chapelle Gomes*

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LiAn Chapman

Posted on December 9, 2024

5.0

Working with Kristy was a dream! She was a part of a fabulous female team of super heros! The process was completed in record time. Every one should be lucky enough to have Kristy in their corner!

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Kadatra Ortiz

Posted on December 9, 2024

5.0

Carol was very knowledgeable, patient, and detailed. She and her team communicated effectively and was very helpful for me as a first time homebuyer. I highly recommend Carol for all your financial institution needs.

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Belle Molin

Posted on December 7, 2024

5.0

The Ragsdale team its wonderful and easy to work with, they keep you up to date on everything until the last minute of your closing. Very gooddd customer service.

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Jonah Easley

Posted on December 6, 2024

5.0

Jessica and her team made the home buying process smooth and painless. They were diligent in communicating and clarifying the process. We have much gratitude and excited about our new home.

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Delores Rapoport

Posted on December 4, 2024

5.0

I enjoyed working with Kristy. She was courteous, efficient and extremely knowledgeable. I posed differently situations to her and she always took the time to explain thoroughly and run the the pros and cons. Thanks Banksouth!

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Leslie Parker

Posted on December 2, 2024

5.0

Excellent experience! Could not have asked for a better company or a better person to help us with our home loan. I will recommend Kristy and BankSouth Mortgage to anyone I know looking to buy a home. We were first time home buyers and Kristy took all of the fear and anxiety out of the process! She was truly amazing!

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Jerrene Williams

Posted on December 2, 2024

5.0

Teresa was very professional and helpful with all my questions about my mortgage loan. My husband and I were very satisfied with working with Teresa at Bank South! Thank you so much!

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Nora Ferrusca

Posted on December 1, 2024

5.0

Bart made our home buying experience so easy and stress free. I really appreciate how fast and efficient he and his team are and I am so glad we had Bart as our Mortgage Loan Officer. I HIGHLY recommend anyone looking for a mortgage loan officer to contact Bart and you will not regret it! Thank you so much Bart!!

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Edward Wirthlin

Posted on November 30, 2024

5.0

Could not have made it through this process without joy and team

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Tonora Smith

Posted on November 29, 2024

5.0

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George Thompson

Posted on November 29, 2024

5.0

As a first-time home buyer, my wife and I lacked the knowledge the average purchaser may have… but once informed by Teresa and her colleagues, we were ready to pursue our future.

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Phil Veasley

Posted on November 28, 2024

5.0

Smooth straightforward process

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Sheronda Thompson

Posted on November 28, 2024

5.0

Communicates well, Happy to answer ALL questions and make the purchasing experience an effective and efficient one! Especially for 1st time home buyers like us! Thank you so much!!

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Tracy Ward

Posted on November 28, 2024

5.0

After having a terrible experience from my bank, I was referred to Nikki Rodgers at Banksouth Mortgage from my realtor Ashley McMillan. Nikki was the best!! She was very nice, respectful, and professional during the entire process. I can’t thank her and her team enough for everything!!

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Jaritza Ramirez

Posted on November 27, 2024

5.0

Robert was great! He walked me through the whole home purchasing process and answered all my questions. He definitely made this stressful process so much easier! I highly recommend Robert and his team for anybody looking to purchase their dream home!

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Jenielle Rowe

Posted on November 27, 2024

5.0

Where do I begin?? Bank south was truly amazing. There were super efficent and their communication was on point! Whenever they needed documentation from myself or my fiance, they made sure to communicate with the both of us and were clear with what was being requested. Any question we had was answered in a timely manner and they made sure to follow up with us at every turn. The website they used to have of e-sign and upload our documents was so easy to use and it made our closing process so easy. I would love to do business with them again. My fiancé and I are in our new home and loving how easy the transition was to becoming new homeowners for the very first time and during the holidays no less! I want to thank Laura, Nic, William and the entire Brown team at Bank south, thank you all so much!

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Leslie Parker

Posted on November 27, 2024

5.0

She was amazing to work with. Made the mortgage process simple and made us feel so comfortable. I will recommend her to everyone I know!

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Allison Reynolds

Posted on November 26, 2024

5.0

The whole experience was actually easy to go through thankfully for Ms.Nikki! She explained anything I had questions on especially being a first time home buyer! Will recommend her to everyone!

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Jason Valbuena Finol

Posted on November 25, 2024

5.0

Highly recommended, very friendly, her service is fantastic, thank you for your help

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Aniel Aguilera Perez

Posted on November 24, 2024

5.0

Very professional

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Jordan Padilla

Posted on November 22, 2024

5.0

The Keith Spain team were very helpful and prompt. They were able to get me through closing in less than 20 days start to finish. All paperwork was able to be handled online making the process much more convenient. Would definitely like to use their service again in the future. They really have their process down and are very responsive and helpful.

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John Herring

Posted on November 22, 2024

5.0

This whole experience was great the team was very easy to talk with. I bought my house while working on the road which was difficult but with this team it was a whole lot easier thank you again

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Clay Cribbs

Posted on November 22, 2024

5.0

Jessica is AMAZING. She was super helpful in helping us buy our dream home. She problem-solved some issues that we had in the buying process and got us into our dream home. Cannot recommend her enough.

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Grant norton

Posted on November 22, 2024

5.0

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Madhuri Kurup

Posted on November 22, 2024

5.0

Excellent and prompt service

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elizabeth todd

Posted on November 22, 2024

5.0

Aaron is knowledgeable and helpful! He is the person to see for questions and answers about mortgages.

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Al Bove

Posted on November 21, 2024

5.0

Very helpful through entire process. Thank you Bart and team.

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Phillip Veasley

Posted on November 21, 2024

5.0

Best real estate transaction experience to date

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Nicole Aguilera

Posted on November 20, 2024

5.0

Teresa’s help along our loan process was absolutely perfect. She had so much patience with us, explained things throughly & helped us every step of the way & always replied to us so quickly! We greatly appreciate all she did for us!

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Robert “Rob” Gutierrez

Posted on November 20, 2024

5.0

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Madhuri Kurup

Posted on November 20, 2024

5.0

Stephanie worked with us personally, and was amazing. Application of a loan can be quite stressful, but this process was made so much easier by her personal communications. They were times when she would reach out to us when important documents had to be signed. Moreover, we were conducting the entire business remotely And without her help it would not have been a good experience.

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Gladys Mboi

Posted on November 20, 2024

5.0

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Lee Dichiara

Posted on November 19, 2024

5.0

Working with Keith Spain and team at BankSouth was a dream. Their communications were prompt and clear. Keith was attentive to questions and kept a keen eye on rates to ensure we locked in the best possible rate.

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Danielle Lawn

Posted on November 19, 2024

5.0

Brian Williams and his team at BankSouth made our home buying process smooth and easy. He answered questions in a timely manner(even after normal office hours) and took time to explain our options and the processes to us when we had questions. The BankSouth app made signing documents and our closing go quickly as well. We will definitely recommend Brian to anyone looking for a mortgage lender.

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Mildred Trebendis

Posted on November 18, 2024

5.0

Jan was wonderful - professional, responsive and very knowledgeable. I highly recommend her!

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K Finn

Posted on November 18, 2024

5.0

Working with Jan was the best decision we made! Her and her team made purchasing our first home so easy. Jan was there every step of the way and was always there to answer all our questions. Highly recommend Jan Wagner at BankSouth!

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John Wick

Posted on November 16, 2024

5.0

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Pamela Pope

Posted on November 16, 2024

5.0

My experience was amazing! My questions were answered in record time. The team was professional, knowledgeable, friendly, and helpful.

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Todd Long

Posted on November 16, 2024

5.0

Sharon and her team have always been the best.

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Cris Cannon

Posted on November 16, 2024

5.0

William was a great, personable lender who ensured I closed on time despite a strict deadline. He was highly communicative and made the process simple and easy for me, always keeping my best interest in mind! Thank you William!!!

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Henry Grayman

Posted on November 15, 2024

5.0

Kristy and her team are amazing! Thank you for all of your help!!!

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Jason Kennedy

Posted on November 15, 2024

5.0

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Anastasia Beaverhausen

Posted on November 14, 2024

5.0

The process of acquiring any loan is daunting. Nikki and her amazing team of professionals were there at every step and unexpected turn. My questions were always explained and answered thoroughly, and their response time and ease of portal simply added to the overall experience. I would highly recommend, and will not hesitate to utilize their services should the need arise in the future. Thanks to you all!

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Reiso Jones

Posted on November 14, 2024

5.0

My experience dealing with Anne exceeded my expectations . She was very detailed in explaining the process and responded very quickly to any questions. In this corporate world we living in, it is very hard to speak with or meet with someone. Anne always answer her phone, emails and keep you updated on everything. I definitely would recommend Anne to anyone who needs a mortgage or loan, and trust me you won't regret it. She even showed up at the closing. Thank you Anne!

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Craig Smith

Posted on November 13, 2024

5.0

Thank you for your expertise and guidance through the process Stephanie.

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Melonie Collins

Posted on November 13, 2024

5.0

Thank you Joy!!

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brian rainey

Posted on November 12, 2024

5.0

Great to work with and very knowledgeable.

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Jamison Yates

Posted on November 12, 2024

5.0

Cale is awesome. Couldn’t have asked for a better person to lead us through our first home purchase.

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Crystal Devlin

Posted on November 11, 2024

5.0

Carol and the team at BankSouth have been so kind and helpful during one of the most potentially stressful times in my adult life. They made the transaction as smooth as possible, working with the team at Teresa Cowart as a powerhouse to find and finance the best home for my husband and I! I can’t thank them enough for their hard work and commitment to our home ownership dream! Highly recommended for a seamless home buying experience!

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Leddymar Libutti

Posted on November 11, 2024

5.0

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Michael Desing

Posted on November 11, 2024

5.0

William Sartain made a difficult and sometimes confusing process very easy. He answered every phone call, text or email within minutes and always had the answers we were looking for. 10/10 would recommend.

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Shawn Bryant

Posted on November 11, 2024

5.0

I found Keith to be very efficient and helpful in the complex process of buying a house for the first time. They did everything for us and did it quickly, so it wasn't as stressful as we expected. Thanks to Keith and BankSouth for helping us to buy our house!

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Manuel Juarez

Posted on November 10, 2024

5.0

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Beverly Bass

Posted on November 10, 2024

5.0

EXCEPTIONAL SERVICE ABOVE AND BEYOND! WAS WITH ME EVERY STEP OF THE WAY, ALWAYS AVAILABLE, PATIENT, AND WILLING TO GO THE EXTRA MILE. I HIGHLY RECOMMEND BRIAN WILLIAMS.

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Patrick Ladzinski

Posted on November 10, 2024

5.0

Kristy was awesome!

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Julio Lopez

Posted on November 9, 2024

5.0

Teresa was Great, she kept me up to date on everything that was needed and she also helped me with any questions or concerns i came across

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Velda Hendricks

Posted on November 8, 2024

5.0

Ms.Carol is very knowledgeable with assisting buyers with a hime loan. Most of all she looks out for their best interest. She is always on top of the tasks at hand. She keeps client calm and gives best advice when any issues may arise. Overall, Carol cares and is very compassionate about helping anyone with a home loan. She is a great asset to BankSouth. Anytime you need assistance with a home loan please ask for Ms. Carol.

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Sandy Gibson

Posted on November 7, 2024

5.0

Great communication. So easy to work with!!

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Velda Hendricks

Posted on November 6, 2024

5.0

Words cannot express the gratitude my family and I experienced in having Carol assist us in acquiring our first new home and loan. Many times when I was down, her calm, comforting words helped us push through to the end. If you ever need help in getting a home and a loan, please contact Carol and her tem. Carol hats off to you and your great customer service experience. It was such a pleasure to also meet her in person. 5 stars for Carol and her team at BankSouth.

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Scott Clarke

Posted on November 4, 2024

5.0

Kristy and her team were extremely helpful and professional

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Emily Adkison

Posted on November 4, 2024

5.0

I recently closed on my property, and I couldn't be happier with the experience. From our very first interaction to the final closing, Stephen Hester was exceptional. The entire process was seamless, efficient, and handled with the utmost professionalism. The team was responsive to all my questions, kept me updated at every stage, and ensured I felt confident and informed about every decision. They worked tirelessly to secure the best possible terms, which truly exceeded my expectations. Closing was straightforward, timely, and stress-free—all thanks to their dedication and expertise. If you're looking for a lender who truly prioritizes their clients and makes the home buying process smooth and enjoyable, I highly recommend [Lender's Name]. They’ve earned my trust and future business!

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Diamond Dukes

Posted on November 3, 2024

5.0

Very great and a pleasure to work with

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Lenon Harvey

Posted on November 3, 2024

5.0

We enjoyed working with Mrs. Nikki Rodgers and her Team once again! We have found Mrs. Rodgers to be extremely knowledgeable and trustworthy. Whenever I had questions, she was always quick to respond. The entire Team worked together to ensure everything was ready for signing day making our second closing as sweet as the first! Great job Team Rodgers!

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King Edwards

Posted on November 2, 2024

5.0

Kristy and her team was very good keeping me updated on all documents.

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Ci'erra Campbell

Posted on November 1, 2024

5.0

Ms. Carol was very helpful throughout the entire process. I really like how quickly she responded to my questions/concerns. I appreciate all the help she has given me. She is very knowledgeable. She walked me through the entire mortgage process. Making my first time home buying experience one to boast about. Thank you so much!

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King Edwards

Posted on November 1, 2024

5.0

Kritsty and the team working alongside her have exceeded the home buying process as a first-time homeowner.

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Richard Corey

Posted on November 1, 2024

5.0

Nikki and Tyler were both fantastic to work with. They made the entire process easy to understand and were always willing to answer any questions I had. I will definitely do business with BankSouth again thanks to their professional, courteous manner.

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Richard Corey

Posted on November 1, 2024

5.0

Nikki and Tyler were both fantastic to work with. They made the entire process easy to understand and were always willing to answer any questions I had. I will definitely do business with BankSouth again thanks to their professional, courteous manner.

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Kenisha Williams

Posted on October 31, 2024

5.0

Bank South Mortgage was the best company we've worked with and Kristy was the absolute best...definitely would recommend.

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joseglys rios nuñez

Posted on October 31, 2024

5.0

Simplemente maravillosa la experiencia, todo fluyó super rápido, siempre acompañados y haciéndonos sentir en confianza, gracias a todo el equipo por hacer cumplir un sueño mas.

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Francisco Sarria Cova

Posted on October 30, 2024

5.0

Gracias a todo el equipo líderado por Ivan, quienes nos apoyaron en todo momento a alcanzar esta meta y este gran sueño. Hoy podemos decir que tenemos un hogar, lugar donde seguiremos creciendo como familia y seguiremos luchando por alcanzar nuevos objetivos planteados. Gracias también a Antonieta por ser la cara visible en todo este proceso, gracias por tu entusiasmo y por tu sensibilidad. También gracias a Jessica por estar allí presente en todo momento. Gracias por permitirnos alcanzar este gran sueño.

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Todd Jarrett

Posted on October 30, 2024

5.0

We really enjoyed working with Anne and the team at Bank South. Great experience!

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Mary Diggs-Hobson

Posted on October 29, 2024

5.0

Working with Shawn made the acquiring our mortgage load stress free. He was very engaged throughout the process, informative and very accessible at all times. Shawn's professionalism and respectful compassion was especially appreciated as our family navigated very difficult health matters during the process.

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Matthew Lecraw

Posted on October 29, 2024

5.0

Quick closing, great communication!

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Aisha Baaith Jeffries

Posted on October 28, 2024

5.0

We had an amazing experience with Joy and her team - Iva and Treva. They were all extremely knowledgeable and helpful. We felt supported every step of the way. Everything from start to finish was seamless - far better than we expected or imagined that such a huge undertaking would be. We are very grateful and would recommend them over and over again.

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Jay Earley

Posted on October 28, 2024

5.0

Overall great

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R. Walker

Posted on October 28, 2024

5.0

Excellent experience working with Bank South Mortgage on getting the mortgage for our new home purchase. From start to finish, the ease of communication and response time was outstanding. DC Aiken was very friendly, helpful and always available (I don't think he ever shuts off his phone!). Monica Page was very helpful and personable in her communications. Much appreciation for Terri Horne, whom I communicated with most, as she was outstanding, kind, very helpful and extremely patient with me as she waited countless times for me to provide her with the various supportive documents required for the process. Very positive experience.

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Radio Vegan

Posted on October 28, 2024

5.0

Great working with Teresa Downey. She made it all easy to handle!

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Adam Shumaker

Posted on October 28, 2024

5.0

Shannon was incredible every step of the way. Her help with setting up the construction loan and transitioning that to the mortgage refinance was such a weight off of our minds. Allowed us to focus on the house remodel and not have to worry about the financial aspect, knowing that was in good hands. Would highly recommend 11/10

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Kaitlyn Fellows

Posted on October 28, 2024

5.0

Jessica was incredibly helpful in our condo-buying process! She helped us navigate the complexities of making sure the home was warrantable, she talked us through the best rates and options for our specific situation, and she made all of the specific terminology make sense to us! We're so grateful for her help!

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Adam Shumaker

Posted on October 28, 2024

5.0

Shannon was incredible every step of the way. Her help with setting up the construction loan and transitioning that to the mortgage refinance was such a weight off of our minds. Allowed us to focus on the house remodel and not have to worry about the financial aspect, knowing that was in good hands. Would highly recommend 11/10

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Emelda Tobji Assal

Posted on October 28, 2024

5.0

Friendly diligent cordial Everything good 😊 Thanks

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A B-J

Posted on October 27, 2024

5.0

We have nothing but good things to say about our experience with Bank South. Joy Brown and her team - Iva and Treva - were so easy to work with. They were patient and responsive. They were kind and professional. They made sure we understood the process and followed up with us regularly to ensure our closing went forward without any issues. They made an otherwise stressful process very manageable. Thank you, Joy and team, and that you, Bank South.

Customer Reviews