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Carla Estep

Carla Estep

VP, Sr. Loan Officer

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Q&A with Carla Estep

What made you decide to be a BankSouth Loan Officer?

I became a mortgage banker when my first boss said I can teach you how to run this calculator, but I can’t teach customer service skills and yours are Top Notch! I relate to folks because I have gone thru this process living in another State, and country. I know what it feels like to be living in a hotel with your kids and animals so we do all we can to make sure we meet and sometimes beat their closing dates.

Flashback to when you were 10 years old. What do you want to be when you grow up? Why?

I wanted to be a flight attendant when I was 10 and see the world, little did I know I was going to marry a military man and see the world. Fourteen moves across both Oceans in the 23 years he was an active duty member.

What do you enjoy doing on weekends?

My weekends are spent planning for the week ahead, cooking and meal planning to make the work week easier

Bio of Carla Estep

Carla moved to Richmond Hill in 2002 with her husband Don who is a retired Army Pilot. She is a current member of Savannah Homebuilders and Sales and Marketing Council. Carla previously served as the president of Sales and Marketing Council and on the Bryan County Board of Directors.

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What Customers Say About Carla Estep

4.9
Ratings
175
Total Reviews

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BirdEye.com
G
George Brown
Posted on September 10, 2024
5.0
B
Brad Broxton
Posted on July 18, 2024
5.0
Best experience ever. Thanks so much all of you for helping us with our purchase.
L
Leslie Parrish
Posted on July 17, 2024
5.0
I’m a local Realtor in the Savannah, GA and surrounding areas. Most of my clients have chosen to work with Carla because she’s knowledgeable, responsive and works hard for her clients. I don’t hesitate to refer my buyer clients to Carla.
C
Ciara Barrett
Posted on July 17, 2024
5.0
My journey to homeownership for the first time was amazing all thanks to MaMa Bear Carla and her team! She took the time out to speak to me personally and explain details of my loan and answer questions. Although I was nervous, I felt a net of security and reassurance during the process…Now fast forward 2.5 yrs later all the details she explained then make sense now as the economy has changed… I was prepared and for that, I am forever grateful for her and the team’s services. I highly recommend BankSouth and will use their services in the future
W
William Michael Emerson Jr.
Posted on April 25, 2024
5.0
Carla was very helpful & knowledgeable. This was the smoothest loan process I have ever been through.
A
Adrian D Broxton
Posted on April 8, 2024
5.0
BankSouth provided step by step guidance throughout the entire process, starting with Carla Estep (Mama Bear). Carla and team communicated with us every step of the way from beginning to end. Additionally, having ReadyLoan for documents made it easy to upload and easy to review and esign documents.
A
Adrian Broxton
Posted on April 8, 2024
5.0
BankSouth provided step by step guidance throughout the entire process, starting with Carla Estep (Mama Bear). Carla and team communicated with us every step of the way from beginning to end. Additionally, having ReadyLoan for documents made it easy to upload and easy to review and esign documents.
B
Brad F Broxton
Posted on April 6, 2024
5.0
The experience was excellent 👌
D
Duy Liem H Nguyen
Posted on January 30, 2024
5.0
Thank you for all the efforts to make it happen with my new home. Greatly appreciated.
J
James G Keane
Posted on December 10, 2023
5.0
Carla and her team were a pleasure to work with. I would highly recommend Carla !!
T
Tony Lee Steck
Posted on November 12, 2023
5.0
No comments
E
Eric Newcomb
Posted on November 6, 2023
5.0
Carla was great! We began our process in January 2023. Due to decisions of our own, we closed October 2023. Carla was patient and helpful every step of the way.
E
Eric Newcomb
Posted on November 6, 2023
5.0
Carla was great! We began our process in January 2023. Due to decisions of our own, we closed October 2023. Carla was patient and helpful every step of the way.
J
Joseph Albanesi
Posted on November 5, 2023
5.0
The team was very good
M
Melissa Hope Abrams
Posted on October 30, 2023
5.0
Carla and her team made the entire process easier on us. We appreciate all the kind support and help they provided.
D
Derek Michael Lutes
Posted on October 15, 2023
5.0
Carla was amazing to work with! She made my house buying process so smooth!
D
Derek Lutes
Posted on October 15, 2023
5.0
Carla was amazing to work with! She made my house buying process so smooth!
K
Kevin Tomas Rivera
Posted on September 14, 2023
5.0
Easy process for the loan. Closing on the house was a different story.
L
Laura E Sullivan
Posted on September 9, 2023
5.0
All around pleasure working with Carla.
S
Steven C Walker
Posted on August 21, 2023
5.0
Was a smooth transaction, thanks for your help!

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