Joy Brown
VP, Sr. Loan Officer
What Customers Say About Joy Brown
511
Total Reviews
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Sandy Gibson
Posted on November 7, 2024
Great communication. So easy to work with!!
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Aisha Baaith Jeffries
Posted on October 28, 2024
We had an amazing experience with Joy and her team - Iva and Treva. They were all extremely knowledgeable and helpful. We felt supported every step of the way. Everything from start to finish was seamless - far better than we expected or imagined that such a huge undertaking would be. We are very grateful and would recommend them over and over again.
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A B-J
Posted on October 27, 2024
We have nothing but good things to say about our experience with Bank South. Joy Brown and her team - Iva and Treva - were so easy to work with. They were patient and responsive. They were kind and professional. They made sure we understood the process and followed up with us regularly to ensure our closing went forward without any issues. They made an otherwise stressful process very manageable. Thank you, Joy and team, and that you, Bank South.
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Thomas O'hanu
Posted on October 22, 2024
Joy, was so great through my whole experience, she was great in communicating and helping with anything I needed
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Patricia Lucent
Posted on October 20, 2024
Joy Brown was so helpful. She gave me all the options and took the time to talk thru each of them until we got to the best one for me. She was always available to me via phone and email from first contact right thru closing day when I had to call her with a question. Very pleased. Will definitely recommend her!!
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Lisa Sargent
Posted on October 18, 2024
Joy and BankSouth are incredible lenders. When my clients work with Joy, I KNOW they are getting to the closing table!! As an agent, this takes so much worry off my plate! All my clients rave about how wonderful and down to earth she is. Joy shares all their options with them and gets them what they need! Thank you Joy!!!
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Thomas Ohanu
Posted on October 18, 2024
Joy was very helpful every step of the way!
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Kent Givens
Posted on October 6, 2024
Stayed on top of the process, keeping us informed. Was available every time we had questions. Everything went very smooth.
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CHRIS MCSWAIN
Posted on October 5, 2024
Joy Brown - an absolute "Joy" to work with. She was very helpful and quick to reply to each inquiry I had - which were many! Thank you Joy for making this such a smooth, enjoyable experience!
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Ikpeaku Udom
Posted on October 5, 2024
They were very good to us
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Steven Schwartz
Posted on September 24, 2024
Joy couldn't have been more helpful or available. She explained the process and documents clearly and her follow-up communication was excellent. I would highly recommend Joy and BankSouth Mortgage for anyone looking for a lender with high level service. Joy was with us every step of the way.
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HUSSAIN REDDY AAVULA
Posted on September 19, 2024
All the process from day one to day close was very narrative and cooprative.
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NIque White
Posted on September 17, 2024
Relocating to a new home for the very first time is truly a tremendous challenge. Ms. Joy Brown & her team made my moving experience feel like smooth sailing in the Bahama. They assisted me with all of my financial needs & explain everything to the letter. As a first-time home buyer, you want someone to help you through the hold process. Ms. Joy Brown & her team made me feel very comfortable as if I were one of their family members. Everything was done in a professional manor & whatever question I had or if there was a paragraph that I didn't understand, they made sure to put my mind was at ease. BankSouth Mortage is a great company, so whether you are a new home buyer or you are just interested in a personal loan, you should check out Ms. Joy Brown was always professional, very thorough, friendly and helpful.
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Leland Martin
Posted on September 6, 2024
Joy was absolutely amazing and her team
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Rick Law
Posted on August 21, 2024
Joy and her team were great to work with! Extremely knowledgeable and answered every question we had!
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Ilker Kalali
Posted on August 19, 2024
Thank you for clear guidance and follow up in each step. Joy and her team are top class in the mortgage application journey. I would go back to her team for the next one as well.
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Virginia Kimsey
Posted on August 15, 2024
Joy was fantastic. I know I got on her nerves, but she always made me feel better about asking my questions.
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Deb Seely
Posted on August 12, 2024
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Jesus Lamberti
Posted on August 7, 2024
I have been impressed by Joy's commitment to supporting my mortgage loan needs. Joy Brown offered tailored mortgage information, including pre qualification application, document submission, and online banking portal opportunities. She is knowledgeable and very helpful in answering any queries or providing guidance. I am extremely grateful for the professionalism.
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Michael Simmons
Posted on August 7, 2024
It was a joy working with Joy Brown! Her 30+ years of experience and extensive knowledge of the mortgage industry was evident throughout the process with my wife and I. She is a true professional and she explained relevant issues and calculations to us as buyers very well. Interacting with her, she made sure we understood everything regarding our loan. Joy is at the top of Mortgage Loan Officers. I would highly recommend her to assist any and every potential home buyer, she is that good!
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BankSouth Mortgage Company, LLC, NMLS #690971 is not a bank or other depository institution and is not FDIC-insured.
BankSouth Mortgage Company, LLC is a wholly owned subsidiary of BankSouth, NMLS #688851, a federal savings bank and Member FDIC.
Alabama Consumer Credit License #MC 21415 DBA LoanSouth Mortgage.